Location: Sussex SARC.
Additional Locations: Kent SARC, TV SARCs, Surrey SARC.
Full time: 40 Hours per week, As needed 40 hours per week. 2 days home working a week max. On site presence essential.
Salary: £40,000 per annum, rising to £53,000 once passing probation.
Join one of the UK’s leading providers of forensic healthcare and make a measurable impact on quality, safety and patient outcomes.
At Mountain Healthcare, we deliver critical services across Sexual Assault Referral Centres (SARCs), custody suites and secure environments, working in partnership with the NHS and Police. We are now seeking an ISO 15189 Quality Manager & Auditor to drive clinical quality, strengthen governance and embed a culture of continuous improvement across our services.
This is a high-impact role for someone who thrives on raising standards, influencing senior stakeholders and ensuring excellence in regulated healthcare environments.
You will:
Lead the implementation and ongoing compliance of ISO 15189 standards across clinical and forensic services
Conduct and manage internal and external audits, ensuring readiness and continuous improvement
Embed a risk-based quality governance framework, aligning operational delivery with regulatory expectations
Analyse audit findings, incidents and KPI trends to drive data-led improvements
Support services to reduce variation, improve turnaround times and strengthen clinical quality
Act as a subject matter expert on quality management systems (QMS) and audit best practice
Deliver training and guidance on ISO 15189, audit preparedness and quality processes
Coach and influence operational and clinical leaders to adopt a “right first time” quality culture
Contribute to organisational learning through effective risk management and incident reporting
You will work closely with the Director of Governance and Quality, playing a key role in ensuring our services consistently meet the highest clinical and regulatory standards.
We are looking for a quality professional with strong audit capability and experience operating in regulated healthcare environments.
Essential:
Proven experience working with ISO 15189 or equivalent quality standards
Strong background in clinical audit, compliance and quality management systems
Experience within healthcare, forensic, laboratory or regulated environments
Ability to interpret data and translate insights into practical service improvements
Experience influencing stakeholders and driving change across multiple sites
Excellent communication skills with the ability to train, coach and challenge constructively
Mentorship experience
Audit course
A full UK Driving Licence and access to a vehicle as travel is essential.
Desirable:
Lead Auditor qualification or equivalent
Experience within SARCs, custody healthcare or justice settings
Knowledge and experience of CQC standards and wider healthcare regulation
Why Join Mountain Healthcare
Be part of a national leader in forensic healthcare delivering critical services 24/7
Work within a values-led organisation built on Being Kind and Doing the Right Thing
Play a key role in shaping quality, governance and clinical excellence at scale
Join a growing organisation within the RCI Group, combining specialist expertise with national impact
Additional Information
This role is subject to:
Enhanced DBS check
Strict confidentiality and data protection requirements
Compliance with safeguarding, infection control and health & safety standards
Mountain Healthcare aims to create and encourage an environment that is committed to promoting equality, diversity, working inclusively, and valuing the differences that individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other and our patients. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.
