Aftersales manager Work, Jobs in Hatfield, Hrt (with Salaries)

Service Advisor
Porsche Retail Group —Hatfield
- £36,000 a year
- Full-time
- Customer service
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Assistant Service Manager
FRANK G. GATES LIMITED —Stevenage
- From £36,000 a year
- Full-time
- Computer literacy
- Team management
- In-person
- Employee discount
Quick apply
12d
Service Advisor
Brayley —St Albans
- Full-time
- Customer service
- Referral programme
Aftercare Manager
Arkay Windows —Watford
- From £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
Workshop Manager
Vertu Motors —Slough
- £40,000 - £50,000 a year
- Full-time
- Employee discount
Quick apply
Warranty Administrator
BYD Europe —Hounslow
- Full-time
- Organisational skills
- Free parking
- Annual leave
12d
Vehicle Progress Chaser
Grainger Motor Group —Letchworth
- From £26,000 a year
- Full-time
- Administrative experience
- Quality control
- In-person
- Free parking
- Employee discount
Quick apply
7d
Automotive Warranty Administrator
BYD Europe —Hounslow
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Free parking
- Annual leave
Agricultural Area Sales Manager
Chandlers Farm Equipment —Shefford
- Full-time
- Sales
- Data entry
- Communication skills
- Sick pay
Workshop Controller
TrustFord —London
- Hotel
- Annual leave
- Employee discount
Parts Advisor
Brayley —Enfield
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Referral programme
Quick apply
Retail Manager
Lithia UK —London
- Customer service
- Training & development
- Annual leave
- Employee discount
Quick apply
10d
Sales Manager
Lithia UK —London
- Customer service
- Training & development
- Leadership
- Annual leave
- Employee discount
Quick apply
10d
Client Experience Manager Harrods
Hermès Paris —London
- Full-time
- Leadership
Trainee Agricultural Machinery Sales Person
Chandlers Farm Equipment —Shefford
- Full-time
- Sales
- Communication skills
- Time management
- Sick pay
Sales Executive - Hunter
Kone —London
- Full-time
- Hybrid work
- CRM software
- English
- Business development
Apprentice Customer Service Advisor
TrustFord —Middlesex
- Customer service
- Hotel
- Annual leave
- Employee discount
Department Manager
Giorgio Armani —London
- Full-time
- Customer service
- Data analysis skills
- Conflict management
- Employee assistance programme
- Employee discount
Quick apply
Sales Associate
Belstaff —London
Quick apply
Service Team Leader
Rygor Auto —London
- £35,000 - £37,000 a year
- Full-time
- Training & development
- Communication skills
- Time management
- Health & wellbeing programme
- Annual leave

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Service Advisor

Porsche Retail Group -
Hatfield

Quick apply

Job details

Full-time
£36,000 a year

Benefits

Free parking
Company pension
Employee assistance programme
On-site parking

Qualifications

Financial Conduct Authority guidelines
Vehicle service booking
Driving Licence
Customer service
Upselling
Automotive service
Relationship management
Customer interaction
Communication skills
Add-on sales

Full job description

As a Service Advisor, you are fundamental to our customers’ ownership experience, and the overall performance of the Aftersales Department. Combining your vehicle technical knowledge with strong communication skills, you’ll ensure vehicles are serviced or repaired correctly first time, driving sales of valued added services, and fostering long-term customer relationships.

Responsibilities:

Deliver exceptional customer experience aligned with Porsche Service Process
Communicate technical info effectively for upselling and meet departmental targets
Manage workshop repairs and provide regular customer updates
Handle Direct Dialogue interactions, service requirements, and upsell per manufacturer guidelines
Assist showroom customers with bookings and accessory sales; manage overflow bookings
Confirm booking details with customers before appointments
Manage customer vehicles and key allocation on site
Prepare service invoices with technical explanations per manufacturer standards
Plan and allocate work to Service Technicians for maximum productivity with Service Team Manager
Ensure compliance with RICS, Warranty Audit, FCA, and complete required training and accreditations

Requirements

Minimum Attributes:

Full UK Drivers Licence
Dealership experience with an understanding of automotive systems and repair processes
Understand and apply the FCA principles of Treating Customers Fairly in order to deliver good customer outcomes
Strong focus on meeting customer needs and ensuring satisfaction.
Worked in a fast-paced environment

Desirable Attributes:

Ability to clearly convey information to customers and team members
Confidence to upsell services and products when appropriate
Able to Contribute fully within the team, ensuring the right environment is maintained

Benefits

Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities.

PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture.

In return, we offer:

Basic Salary of £36,000 per annum, plus an annual bonus up to 35%
Fixed hours each week - Monday to Friday 8.00am to 6.00pm and 1 in 4 Saturdays on a rota basis from 8.00am to 1.00pm.
33 days holiday, with extra days for long service
Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products
Life Assurance
DC Pension Scheme
Option of a VW Group Vehicle at a preferential leasing rate
Employee Assistance Program - support and advice on issues impacting your wellbeing
Dedicated mental health champions
Employee representative body - your voice at work

Centre:
Porsche Centre Hatfield, perfectly situated by the busy Hatfield Business Park and just a quick drive from The Galleria shopping centre and Oldings Corner Retail Park. Enjoy free on-site parking, while taking advantage of our newly refurbished communal space, complete with a pool table, darts board, and TV.

Company:
Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East.

Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.

Quick apply

Refine Your Search

aftersales manager jobs in hatfield, hrt

Service Advisor

Assistant Service Manager

Service Advisor

Aftercare Manager

Workshop Manager

Warranty Administrator

Vehicle Progress Chaser

Automotive Warranty Administrator

Agricultural Area Sales Manager

Workshop Controller

Parts Advisor

Retail Manager

Sales Manager

Client Experience Manager Harrods

Trainee Agricultural Machinery Sales Person

Sales Executive - Hunter

Apprentice Customer Service Advisor

Department Manager

Sales Associate

Service Team Leader

I want to receive the latest job alerts for aftersales manager in hatfield, hrt

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