Customer care manager Work, Jobs in Hatfield, Hrt (with Salaries)

Client Services Manager
Crisp Accountancy —Hatfield
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- English
- Annual leave
- Flexitime
Quick apply
5d
Customer Service Assistant Manager
Warner Bros. Discovery —Leavesden Green
- Weekend availability
- Management
- IT
- Communication skills
Customer Experience Manager
Sainsbury's —St Albans
- From £32,700 a year
- Management
- Leadership
- Employee discount
Customer Success Manager
Insurity —London
- £39,000 - £77,000 a year
- Microsoft Powerpoint
- Data analysis skills
- English
- Annual leave
- Referral programme
Quick apply
12d
Customer Transformation Lead - Smart Meters
Affinity Water —Hatfield
- Up to £65,000 a year
- Hybrid work
- Annual leave
- Employee discount
12d
Front Office Manager
Valor Hospitality —Hemel Hempstead
- £38,000 a month
- Hotel
- Driving
- Employee assistance programme
- Employee discount
Quick apply
4d
Global Head of Customer Support
TeamViewer Germany GmbH —London
- Hybrid work
- Travel
- Leadership
- Employee discount
Quick apply
Customer Experience Manager
BidvestNoonan —London
- £42,000 a year
- Full-time
Quick apply
Customer Relationship Manager
Youngman Lovell Ltd —London
- £24,420.00 - £48,510.43 a year
- Part-time
- Hybrid work
- Customer service
- Salesforce
- Analysis skills
Quick apply
13d
Customer Journey Transformation Lead (Debt & Collections)
Affinity Water —Hatfield
- Up to £54,500 a year
- Hybrid work
- Analysis skills
- Agile
- Annual leave
- Employee discount
12d
Sales and Administration Manager
One Healthcare —Hatfield
- Full-time
- Management
- Sales
- Customer service
Quick apply
13d
Duty Manager
Coach Travel Group —Stansted Airport
- £38,000 - £46,000 a year
- Full-time
- Analysis skills
- IT
- In-person
- Free parking
Quick apply
3d
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Customer Service Manager
World Duty Free Group —Stansted
- Weekend availability
- Sales
- Customer service
- Free parking
- Employee assistance programme
Quick apply
Office Manager / PA
Motofix Accident Repair Centres —High Wycombe
- Up to £38,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
10d
Founding Customer Experience Lead
Odin —London
- £75,000 - £102,000 a year
- Full-time
- Remote
- AI
- Annual leave
- Sick pay
11d
Head of Customer Experience
Curriculum Solutions —London
- £150 - £180 a day
- Part-time
- Remote
- CRM software
- Management
- English
- Work from home
Quick apply
4d
Customer Experience Optimisation Manager
AllClear Travel Insurance —Romford
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Serving
- Marketing
- Project management
- Employee discount
Quick apply
5d
Operations Manager
ASDA —Hatfield
- Full-time
- Customer service
- Human resources
- Organisational skills
- Employee assistance programme
- Employee discount
6d
Senior Account Manager
Eckoh —Hemel Hempstead
- From £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Work from home
Quick apply

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customer care manager jobs near hatfield, hrt

Client Services Manager

Crisp Accountancy
Hatfield

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Job details

Permanent | Full-time
£30,000 - £35,000 a year
5 days ago

Benefits

Unlimited paid holidays
Annual leave
Flexitime
Company pension
Work from home

Qualifications

CRM software
Management
English
Xero
Administrative experience
PAYE
Organisational skills
Payroll
IT
Customer support
Communication skills

Full job description

Company Overview

Crisp Accountancy Ltd is a forward-thinking online accounting firm dedicated to simplifying tax management for contractors, freelancers, and small businesses. We value high-quality customer service, a relaxed work environment, and a modern approach to accounting.

_______________________________________________________________________________________________

Client Services Manager (Full-Time)

Salary: £30,000–£35,000 per annum

Location: Remote (UK-based) – applicants must be within reasonable travelling distance of Hatfield for weekly team meet-ups and occasional in-person training or business requirements.

Are you highly organised, client-focused, and passionate about delivering a great customer experience? We're looking for a Client Services Manager to join our growing team and help ensure our clients receive a seamless and professional service from day one.

As our Client Services Manager, you'll play a key role in onboarding new clients, coordinating client services, managing administrative processes, and helping our team deliver an outstanding client experience.

What You'll Do:

Manage the client onboarding process, including Welcome Calls, setting up limited companies, registering for VAT and PAYE, and providing basic software guidance (e.g. Xero and FreeAgent).
Act as a central point of contact for administrative queries referred by our Client Accountants.
Handle ad hoc client administration requests, ensuring they're resolved efficiently and professionally.
Coordinate the annual scheduling of client services, including VAT returns, P11Ds, tax planning meetings and other key deadlines.
Work closely with internal teams to ensure services such as bookkeeping, payroll and tax compliance are delivered on time.
Identify opportunities to improve processes, increase efficiency and enhance the client experience.
Help maintain and update internal procedures and training materials as processes evolve.
Liaise with HMRC, Companies House and other third parties to resolve administrative matters.
Develop payroll knowledge through full training, becoming the secondary payroll lead and supporting the payroll function as required.

What We're Looking For:

- At least 3 years' experience in a client services, customer support, administration or similar role.

- Excellent organisational skills and the ability to manage multiple priorities simultaneously.

- Strong communication skills, both written and verbal.

- A proactive approach to problem-solving and continuous improvement.

- High attention to detail and accuracy.

- Confidence using technology, CRM systems and business software.

- Previous experience within an accountancy practice or working with limited companies would be advantageous, but is not essential.

Why You'll Love Working Here:

Fully remote working with flexibility and autonomy.
Regular team collaboration and opportunities to meet colleagues in person.
Ongoing professional development and training opportunities.
A varied role where you'll have a real impact on both client satisfaction and business efficiency.
Generous holiday allowance and a strong focus on work-life balance.
Join a forward-thinking business that embraces innovation and continuous improvement.

Ready to Apply?

If you're organised, proactive, enjoy helping people and want to be part of a growing business that values great service, we'd love to hear from you.

Please note: Applicants must currently reside in the UK and have the right to work in the UK. Unfortunately, we are unable to offer visa sponsorship.

Pay: £30,000.00-£35,000.00 per year

Benefits:

Company pension
Flexitime
Unlimited paid holidays
Work from home

Application question(s):

Are you currently based in the UK and do you have the right to work in the UK without sponsorship?
Do you have experience working with limited companies, VAT/PAYE administration, or within an accountancy or professional services environment?
Do you currently live within reasonable travelling distance of Hatfield and are you able to attend weekly team meet-ups and occasional in-person training/business requirements?
Do you have at least 3+ years in a client-facing admin/client services role?

Work Location: Hybrid remote in Hatfield (Hertfordshire, East of England Region)

Quick apply

Refine Your Search

customer care manager jobs in hatfield, hrt

Client Services Manager

Customer Service Assistant Manager

Customer Experience Manager

Customer Success Manager

Customer Transformation Lead - Smart Meters

Front Office Manager

Global Head of Customer Support

Customer Experience Manager

Customer Relationship Manager

Customer Journey Transformation Lead (Debt & Collections)

Sales and Administration Manager

Duty Manager

Head Of Customer Experience

Customer Service Manager

Office Manager / PA

Founding Customer Experience Lead

Head of Customer Experience

Customer Experience Optimisation Manager

Operations Manager

Senior Account Manager

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