Junior category manager Work, Jobs in Hatfield, Hrt (with Salaries)

Junior Account Manager
Fodafilment —Welwyn Garden City
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
Quick apply
8h
Junior Buyer
Brand Addition —London
- Full-time
- Hybrid work
- Organisational skills
- Negotiation
Quick apply
5d
Junior Compliance Technologist
Warner Bros. Discovery —Leavesden Green
- Full-time
- Communication skills
- Tax experience
Junior Buyer - Japan & Accessories
Vivienne Westwood —London
- £34,000 a month
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
- Annual leave
- Employee assistance programme
11d
Junior Category Manager - Fixed Term Contract until April 2027
Sephora —London
- Full-time
- Presentation skills
- Organisational skills
- Communication skills
- Employee discount
4d
Strategy Manager
White & Case —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
- Life insurance
Junior SaaS Sourcing Manager
Smart Pension —London
- Hybrid work
- IT
- Communication skills
- Employee assistance programme
- Employee discount
6d
Buyer
Ralph Lauren —London
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Advanced Analytics Lead
Warner Bros. Discovery —London
- Full-time
- Hybrid work
- In-person
- Python
- Marketing
Specialist, Business Development, Corporate - M&A, Private Equity
White & Case —London
- Full-time
- Bachelor's degree
- No degree
- Communication skills
- Life insurance
Director - Aromatics EMEA
Dow Jones —London
- £110,000 - £120,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
14d
Product Design Manager
Joseph Joseph —London
- Hybrid work
- Master's degree
- Communication skills
- Employee discount
Senior Key Account Manager
Montu UK —London
- £60,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Travel
5d
DTC Product Planner (Merchandiser)
Dr. Martens —London
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Merchandising
Quick apply
Senior Brand Manager
Edgewell Personal Care Brands —London
- Hybrid work
- Management
- English
- Project management
- Annual leave
- Employee assistance programme
12d
Junior Buyer
Tapestry Inc —London
- Full-time
- Hybrid work
- Microsoft Excel
- Employee assistance programme
- Employee discount
13d
Account Manager
Hotwire —London
- Full-time
- Hybrid work
- Organisational skills
Quick apply
SEO, Content and Retention Marketing Manager
Iglu.com —London
- Hybrid work
- Resort
- HTML
14d
Insights Manager - 12 month FTC
BBC —London
- £52,000 - £57,000 a year
- Full-time
- Analysis skills
- Preschool
- School
12h
Senior Producer
Columbia Threadneedle Investments —London
- Full-time
- Project management
- In-person
- Leadership
- Work from home

I want to receive the latest job alerts for junior category manager in hatfield, hrt

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Junior Account Manager

Fodafilment
Welwyn Garden City

Quick apply

Job details

Full-time
£28,000 - £30,000 a year
8 hours ago

Benefits

Company pension
On-site parking

Qualifications

Customer service
Supply chain
Logistics
Warehouse management system
Organisational skills
Relationship management
Communication skills

Full job description

About Us

Fodafilment, part of the FODA Group, is a specialist fulfilment partner built for controlled FMCG brands. We focus on regulated and shelf-sensitive categories where operational discipline, traceability and accuracy define success. We are a tech-enabled 3PL (third-party logistics) provider offering eCommerce fulfilment (D2C) and business-to-business (B2B) case & pallet picking. We ship food, drink, beauty, cosmetics, nutrition, appliances and a variety of consumer-packaged goods.

Role Overview

We're looking for a Junior Account Manager to join our client services team and support the delivery of an excellent client experience across a portfolio of fulfilment accounts. You'll work under a Senior Account Manager and closely with our Operations Team, acting as a key point of contact for day-to-day client queries while learning the commercial and operational side of account management in a 3PL environment.

This is a great role for someone with experience in customer service, logistics, or client-facing roles who wants to build a career in account management within supply chain and fulfilment.

Key Responsibilities

Client Support & Communication

- Act as a first point of contact for day-to-day client queries, escalating complex or commercially sensitive issues to the senior Account Manager

- Respond to client emails, calls, and portal queries within agreed SLAs

- Help prepare client-facing reports (e.g. inventory levels, order volumes, SLA performance, dispatch accuracy)

- Attend client calls/meetings, taking notes and following up on actions

Operational Coordination

- Liaise with warehouse, dispatch, and inventory teams to resolve client queries (stock discrepancies, delayed orders, returns, mislabelled goods, etc.)

- Monitor daily order flow and flag exceptions (order issues, carrier delays, stock shortages) to the relevant team

- Support onboarding of new Clients and/or Products — coordinating between the client and internal ops/warehouse teams

- Track and help resolve client-impacting issues through to completion, keeping the senior AM informed

Account Administration

- Maintain accurate account records, client notes, and correspondence in the CRM/account management system

- Assist with preparing renewal, review, or QBR (quarterly business review) documentation

- Support basic reporting on account health (order accuracy, on-time dispatch, complaint volumes)

- Help track and chase any outstanding client actions or documentation (e.g. product data, compliance paperwork)

Learning & Development

- Shadow Senior Account Managers on client interactions to build commercial and relationship management skills

- Build working knowledge of warehouse operations, inventory systems, and carrier/dispatch processes

- Progress toward taking ownership of smaller accounts or a shared portfolio as experience grows

What We're Looking For

Essential

- Some experience in a customer service, client support, or administrative role (logistics/fulfilment/e-commerce experience is a plus but not required)

- Strong written and verbal communication skills

- Good organisational skills and attention to detail — comfortable juggling multiple queries at once

- Confident using email, spreadsheets (Excel/Google Sheets), and happy to learn new systems (CRM, WMS)

- A calm, solutions-focused approach when things go wrong (delays, stock issues, complaints)

- Team player who's comfortable asking questions and taking direction from senior colleagues

Desirable

- Experience or interest in logistics, supply chain, or e-commerce operations

- Familiarity with order management, WMS, or CRM platforms

- A relevant qualification (business, supply chain, logistics) — not essential if experience is strong

What We Offer

NEST pension scheme, 25 days holiday allowance (excluding bank holidays), training/development budget, career progression path, lots of samples to taste!

Structured progression path toward Account Manager, with mentoring from senior team members

Hands-on exposure to the operational side of e-commerce fulfilment — a strong foundation for a career in account management or supply chain

Pay: £28,000.00-£30,000.00 per year

Benefits:

Company pension
On-site parking

Work authorisation:

United Kingdom (required)

Location:

Welwyn Garden City AL7 1FS (preferred)

Work Location: In person

Quick apply

Refine Your Search

junior category manager jobs in hatfield, hrt

Junior Account Manager

Junior Buyer

Junior Compliance Technologist

Junior Buyer - Japan & Accessories

Junior Category Manager - Fixed Term Contract until April 2027

Strategy Manager

Junior SaaS Sourcing Manager

Buyer

Advanced Analytics Lead

Specialist, Business Development, Corporate - M&A, Private Equity

Director - Aromatics EMEA

Product Design Manager

Senior Key Account Manager

DTC Product Planner (Merchandiser)

Senior Brand Manager

Junior Buyer

Account Manager

SEO, Content and Retention Marketing Manager

Insights Manager - 12 month FTC

Senior Producer

I want to receive the latest job alerts for junior category manager in hatfield, hrt

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected