it project Work, Jobs in hatfield (with Salaries)

Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
1d
IT Executive
Step Change Outsourcing —Stevenage
- £30,000 a year
- Full-time
- SQL
- Computer networking
- In-person
- Free parking
- Referral programme
Quick apply
11d
Head of Technology Assets & Value
M Group —Stevenage
- Communication skills
- Annual leave
- Referral programme
Junior Project Engineer
M Group —Stevenage
- Overtime
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Senior IT Project Manager (Billing & Customer Experience)
Affinity Water —Hatfield
- £64,000 - £80,000 a year
- Hybrid work
- Project management
- Mentoring
- IT
- Annual leave
- Employee discount
12h
Reach Out Support Coordinator
North Herts & Stevenage CVS —Hatfield
- £29,000 a year
- Weekend availability
- Microsoft Outlook
- Data entry
- IT
- Health & wellbeing programme
- Work from home
Quick apply
Information Security Officer
BAM UK & Ireland —Hemel Hempstead
- Monday to Friday
- Bachelor's degree
- Travel
- Organisational skills
Senior Business Analyst
Computacenter —Hatfield
- Organisational skills
- Communication skills
- Time management
IT & Application Support Analyst
Butlin's —Hemel Hempstead
- Full-time
- Azure
- Oracle
- Microsoft Outlook
Data Center Network Technician
Amazon Data Services UK Limited —Hemel Hempstead
- Full-time
- AWS
- Analysis skills
- Bachelor's degree
IT Project Officer
Lewisham Council —London
- £49,155 - £51,228 a year
- Full-time
- Azure
- Project management
- IT
- Employee discount
8d
SCCM / Intune Consultant
Computacenter —Hatfield
- Full-time
On-Site 1st/2nd Line Support Technician
Converge Technology Solutions —Hemel Hempstead
- £32,995 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
3d
IT Engineer
GT Stewart Limited —St Albans
- £24,570.00 - £27,007.50 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexible schedule
Quick apply
Computer Technician
Tech Link —London
- £40 an hour
- Temporary
- Hybrid work
- Software troubleshooting
- Customer service
- Travel
Quick apply
IT Support
Target Maintenance —Silsoe
- £27,000 - £28,000 a year
- 8 hour shift
- Windows
- Microsoft Office
- IT
- Free parking
Quick apply
9d
IT Project Manager
Restore PLC —Rainham
- £50,000 - £60,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Performance Sport and Scholarships Manager
University of Hertfordshire —Hatfield
- £35,148 - £40,525 a year
- Full-time
- Microsoft Outlook
- Customer service
- No degree
- Annual leave
- Gym membership
10d
IT Business Analyst
Vortex Global Services —London
Crematorium & Cemetery Assistant
WesterleighGroup —London
- From £26,842 a year
- Weekend availability
- Customer service
- IT
- Free parking
- Employee discount

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Remote Support Desk Operative

Titchfield Group
Essendon

Quick apply

Job details

Permanent | Full-time
£27,500 - £30,000 a year
1 day ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Desktop support
Software troubleshooting
Technical support
Analysis skills
IT support
Mac OS
IT
Communication skills
Help desk

Full job description

About Us

Established in 1994, Titchfield Group is one of the UK’s largest providers of both Out of Home advertising and commercial property refurbishment services, with offices in both Cardiff, Cuffley, Morecambe, Germany, and Spain.

With over 30 years’ experience in the media, building and commercial sectors, our owners have created, developed, and delivered successful campaigns and projects. This covers a range of building services, including to large scale construction developments.

The Role

Titchfield Digital Support Ltd is seeking a skilled and customer-focused Remote Support Desk Operator to provide technical assistance to clients and internal teams. This role involves diagnosing and resolving issues remotely, offering expert guidance, and ensuring a seamless digital support experience. The ideal candidate should have strong problem-solving skills, technical expertise, and excellent communication abilities.

Duties include:

Provide first-line technical support to customers via phone, email, and remote access tools.
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
Escalate complex issues to senior technicians when necessary and ensure timely resolution.
Maintain detailed records of customer interactions and technical solutions.
Set up, configure, and troubleshoot routers, PCs, and network devices.
Log and manage service requests through the IT ticketing system.
Proactively monitor systems and digital platforms to identify potential issues.
Assist in performing software updates, patches, and system maintenance remotely.
Ensure security protocols and best practices are followed when handling sensitive data.
Guide customers through technical procedures and best practices.
Provide clear, step-by-step instructions to resolve user issues effectively.
Maintain professionalism and patience while handling customer inquiries and complaints.
Work closely with internal teams to improve service efficiency and customer experience.
Document common technical issues and develop knowledge base articles for future reference.
Stay up to date with industry trends and emerging technologies to enhance support quality.

What is expected of you

A relevant IT or technical support qualification (Diploma, Certification, or Degree).
Previous experience in a technical support, IT helpdesk, or remote support role preferred.
Familiarity with troubleshooting Windows, macOS, and network-related issues.
Strong problem-solving and analytical skills.
Excellent verbal and written communication abilities.
Ability to explain technical concepts in a clear and simple manner.
Experience with remote support tools and ticketing systems.
Ability to work independently and manage multiple support requests efficiently.

What will we do for you

Employee discounts to Bright Exchange
28 days holiday
Company pension
Company vehicle and fuel card
Company phone
Company uniform
Ongoing training support
Multifunction Tester Equipment provided
Specialist tools & equipment provided

What to do next

This is a fantastic opportunity for the right candidate to join a growing team, and growing company. Please only apply if you meet the following criteria.

If you’re interested in applying for our job role, please click ‘apply now’ and we look forward to hearing from you soon!

Job Types: Full-time, Permanent

Pay: £27,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

it project jobs in hatfield

Remote Support Desk Operative

IT Executive

Head of Technology Assets & Value

Junior Project Engineer

Senior IT Project Manager (Billing & Customer Experience)

Reach Out Support Coordinator

Information Security Officer

Senior Business Analyst

IT & Application Support Analyst

Data Center Network Technician

IT Project Officer

SCCM / Intune Consultant

On-Site 1st/2nd Line Support Technician

IT Engineer

Computer Technician

IT Support

IT Project Manager

Performance Sport and Scholarships Manager

IT Business Analyst

Crematorium & Cemetery Assistant

I want to receive the latest job alerts for it project in hatfield

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