Aftersales manager Work, Jobs in Hatfield Broad Oak, Ess (with Salaries)

Aftersales Manager
Lookers —Braintree
- £55,000 - £70,000 a year
- Full-time
- Customer service
- Training & development
- Annual leave
Quick apply
Assistant Service Manager
FRANK G. GATES LIMITED —Stevenage
- From £36,000 a year
- Full-time
- Computer literacy
- Team management
- In-person
- Employee discount
Quick apply
14d
Vehicle Progress Chaser
Grainger Motor Group —Letchworth
- From £26,000 a year
- Full-time
- Administrative experience
- Quality control
- In-person
- Free parking
- Employee discount
Quick apply
9d
Aftersales Supervisor
Brayley —Thurrock
- Full-time
- Customer service
- Referral programme
Quick apply
Local Business Development Manager
Stratstone Exotics —Cambridge
- CRM software
- Business development
- Communication skills
- Annual leave
- Employee discount
Quick apply
Workshop Controller
TrustFord —Dagenham
- Hotel
- Annual leave
- Employee discount
7d
Aftersales Advisor - Rayleigh Kia
Allen Motor Group —Benfleet
- £30,000 a year
- Full-time
- Organisational skills
- Computer skills
- Employee discount
- Referral programme
Service Advisor
Hedin Automotive —London
- £35,525 - £50,000 a year
- Overtime
- Organisational skills
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Parts Advisor
Brayley —Enfield
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Referral programme
Quick apply
Engine Rebuild Technician
Saxton 4x4 —Chelmsford
- Up to £55,000 a year
- Full-time
- Quality control
- Organisational skills
- In-person
- Referral programme
Quick apply
1d
Head of Growth & Acquisition
Lookers —Chelmsford
- Full-time
- Travel
- Leadership
- Annual leave
Quick apply
Service Advisor
Porsche Retail Group —Hatfield
- £36,000 a year
- Full-time
- Customer service
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
LCV & Fleet Sales Executive
Renault Retail Group —London
- £35,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Quick apply
Sales Associate
Belstaff —Braintree
Quick apply
1d
Vehicle Technician
Lookers —Braintree
- £34,000 - £37,000 a year
- Full-time
- Customer service
- Annual leave
Quick apply
CV Vehicle Technician / Mechanic
Lookers —Chelmsford
- £31,000 - £46,000 a year
- Full-time
- Customer service
- Annual leave
Quick apply
Vehicle Technician / Mechanic
Lookers —Bishop's Stortford
- £31,000 - £46,000 a year
- Full-time
- Customer service
- Annual leave
Quick apply

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Aftersales Manager

Lookers -
Braintree

Quick apply

Job details

Permanent | Full-time
£55,000 - £70,000 a year

Benefits

Annual leave
Tech scheme
Discounted gym membership

Qualifications

Driving Licence
Customer service
Performance management
Automotive service
Relationship management
Customer interaction
Training & development
Team motivation leadership

Full job description

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

We believe our people are our greatest asset, and we're committed to recognising the valuable contribution each person makes. That's why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Braintree Ford and ORA

Contract Type: Permanent, full-time
Hours: (44 hours per week) Monday to Friday 8am to 6pm
Salary: up to £70,000 OTE (including basic up to £55,000, plus bonus)

Are you looking for a career-defining role and longing to be part of something exciting? We are looking for an ambitious and talented Aftersales Manager to lead the aftersales team.

As a Aftersales Manager, you will act as a role model for customer service excellence for the team, always leading by example. You'll develop long-lasting, meaningful relationships with our customers and coach and motivate the team to do so too. You will be reporting into the General Manager and be responsible for Service Advisors, Technicians and the Parts team. This is an opportunity not to be missed!

You'll be looking after a busy and professional department where your remit will be to manage all aspects of the department, ensuring a consistently high level of performance is met. From the day to day running of the Workshop, managing the Technicians / Mechanics to achieve maximum productivity, making sure that the Service Advisors are very customer focused and achieved upselling targets to budget and KPI monitoring.

Responsibilities

Assist in providing guidance, training and appraisals to each of the Service team to encourage a forward-thinking attitude which will help them achieve their full potential
Maximise customer satisfaction by treating everyone as an individual and delivering an exceptional service experience
Monitor department performance against budget, identify any shortfall and implement plans to improve the performance
Analyse local market statistics to identify opportunities within the territory
Organise departmental forecasts and reports in a clear and timely manner
Manage and own our Customer Satisfaction

You will have prior experience in a similar premium automotive environment with a proven track record in transactional aftersales and delivering exceptional customer service experiences. You will have experience in leading a highly motivated team and know how to get the best out of each team member. A full UK driving licence is required for this role.

Core Benefits:

Competitive salaries with structured pay scales and progression as you grow within the business
Generous annual leave that increases with your length of service
Enhanced family leave, including 6 months' full pay for maternity and adoption leave, and 2 weeks' full pay for paternity leave
Access to Techscheme for discounted technology purchases with flexible payments

Health & Wellbeing:

Eyecare vouchers to help cover vision care needs
Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
Dental insurance for everyday dental care and unexpected treatments
Optional critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing:

MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
Free will writing services to help plan for the future
Flexible life assurance options and partner life assurance for added protection

Leisure & Lifestyle:

Discounted gym memberships to support an active lifestyle
Travel insurance to help you explore with confidence
Access to home and technology vouchers
bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.

We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.

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Refine Your Search

aftersales manager jobs in hatfield broad oak, ess

Aftersales Manager

Assistant Service Manager

Vehicle Progress Chaser

Aftersales Supervisor

Local Business Development Manager

Workshop Controller

Aftersales Advisor - Rayleigh Kia

Service Advisor

Parts Advisor

Engine Rebuild Technician

Head of Growth & Acquisition

Service Advisor

LCV & Fleet Sales Executive

Sales Associate

Vehicle Technician

CV Vehicle Technician / Mechanic

Vehicle Technician / Mechanic

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