Patient access associate Work, Jobs in Hatfield Heath, Ess (with Salaries)

Customer Service Associate (Patient Outreach)
Rightangled —London
- Full-time
- Remote
- Bilingual
- Spanish
- Customer service
Quick apply
17h
Expert by Experience - Flexible Working
Nouvita —Baldock
- £14.35 an hour
- Communication skills
- Free parking
- Annual leave
9d
Clinical Education Consultant
Empatica —London
- £40,000 - £60,000 a year
- Hybrid work
- Travel
- Communication skills
- Teaching
- Flexible schedule
Quick apply
Global Health Advisory - Analyst
Axmed —London
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
- Annual leave
- Flexible schedule
Technology Associate
Megaslice —London
- Full-time
- Remote
- Computer networking
Associate Culture & People BP
Herts Urgent Care —Welwyn Garden City
- £35,000 - £39,000 a year
- Full-time
- Management
- Organisational skills
- Communication skills
- Free parking
- Employee discount
3d
Expert by Experience - Flexible Working
Nouvita Ltd —Baldock
- £14.35 an hour
- Communication skills
- Free parking
- Annual leave
9d
Account Associate - Medical Publications
Real Chemistry —London
- Hybrid work
- Communication skills
- Annual leave
10d
Associate Practitioner
Essex Partnership University NHS Foundation Trust —Basildon
- £28,392 - £31,157 a year
- Full-time
- Employee discount
3d
Community Associate
ISS Facility Services —London
- Hospitality
Quick apply
Associate Director, Policy & Communications (Oncology)- Fixed Term contract Until June 2027
MSD —London
- Full-time
- Hybrid work
- Travel
- Leadership
- Communication skills
2d
Associate Culture & People BP
HUC —Welwyn Garden City
- £35,000 - £39,000 a year
- Full-time
- Management
- Free parking
- Employee discount
3d
Clinical Support Team Lead
Dandy —London
- Full-time
- Remote
- Management
- Customer service
- Supervising experience
- Annual leave
13d
Clinical Trial Associate Manager
Galderma —London
- Hybrid work
- Project management
- Bachelor's degree
- Leadership
Associate Specialist
Elysium Healthcare —Borehamwood
- Full-time
- Free parking
- Annual leave
Quick apply
2d
Associate Director – Project Management (Lexica. Member of WSP)
WSP —London
- Part-time
- Hybrid work
- Business development
- Communication skills
- Flexitime
- Work from home
Single Sponsor Clinical Trial Manager (previous trial management exp needed (3 days a week in Uxbridge)
サイネオス・ヘルス —London
- Bachelor's degree
- Contracts
- Communication skills
Talent Acquisition Partner (fixed-term contract)
Compass Pathways —London
- English
- Human resources
- Communication skills
Quick apply
CRA II / Sr CRA I - Multi-Sponsor
サイネオス・ヘルス —London
- Bachelor's degree
- Travel
- Contracts
Associate Strategic Advisor in Life Sciences (Lexica. Member of WSP)
WSP —London
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Communication skills
- Flexitime
- Work from home

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patient access associate jobs near hatfield heath, ess

Customer Service Associate (Patient Outreach)

Rightangled -
London

Quick apply

Job details

Full-time
17 hours ago

Qualifications

Bilingual
French
Spanish
Multilingual
Customer service
English
Communication skills
Dutch
Time management

Full job description

Customer Service Associate (Patient Outreach)About Rightangled

Rightangled is a leading online pharmacy dedicated to delivering exceptional healthcare services through innovation and customer care. We specialise in providing prescription medications and healthcare products with the highest standards of safety, efficiency, and patient experience.

Role Overview

We are seeking a proactive and customer-focused Customer Service Associate (Patient Outreach) to join our growing team. In this role, you will be responsible for engaging with patients through phone calls and email communications, gathering feedback, strengthening patient relationships, and supporting retention initiatives.

The ideal candidate will have excellent communication skills, a positive attitude, and a passion for delivering exceptional customer experiences while helping the business achieve its engagement and retention goals.

Location: Remote

Employment Type: Full-Time

Working Hours: Monday to Friday, 8:00 AM – 5:00 PM

Key Responsibilities

Conduct outbound calls to patients in a professional and empathetic manner.
Build and maintain positive relationships with patients.
Support patient retention initiatives through proactive outreach.
Generate and send follow-up emails and communications.
Gather patient feedback and accurately record information in company systems.
Meet individual and team performance targets.
Resolve basic patient queries and escalate issues where appropriate.
Maintain accurate records of all interactions and communications.
Collaborate with internal teams to ensure a positive patient experience.

Requirements

Minimum 1 year of customer service experience.
Excellent verbal and written communication skills.
Strong attention to detail and organisational abilities.
Ability to build rapport and communicate confidently over the phone.
Comfortable working towards targets and performance metrics.
Strong time management skills and ability to work independently.
Reliable internet connection and suitable remote working environment.
Access to a laptop/computer and headset for daily communications.

Preferred Qualifications

Fluent English communication skills.
Bilingual or multilingual candidates are highly desirable, particularly those fluent in:
- French
- Spanish
- Dutch
Experience in healthcare, pharmacy, patient support, or customer retention is advantageous.

Personal Attributes

The successful candidate will be:

An excellent communicator with strong interpersonal skills.
Detail-oriented and committed to accuracy.
Punctual, dependable, and self-motivated.
Empathetic and patient-focused.
Results-driven and comfortable working towards targets.
Professional and able to represent the company positively in all interactions.

What Success Looks Like

Consistently achieving outreach and retention targets.
Maintaining positive patient relationships.
Collecting valuable patient feedback to support service improvements.
Delivering a high standard of customer service.
Contributing to overall patient satisfaction and business growth.

Quick apply

Refine Your Search

patient access associate jobs in hatfield heath, ess

Customer Service Associate (Patient Outreach)

Expert by Experience - Flexible Working

Clinical Education Consultant

Global Health Advisory - Analyst

Technology Associate

Associate Culture & People BP

Expert by Experience - Flexible Working

Account Associate - Medical Publications

Associate Practitioner

Community Associate

Associate Director, Policy & Communications (Oncology)- Fixed Term contract Until June 2027

Associate Culture & People BP

Clinical Support Team Lead

Clinical Trial Associate Manager

Associate Specialist

Associate Director – Project Management (Lexica. Member of WSP)

Single Sponsor Clinical Trial Manager (previous trial management exp needed (3 days a week in Uxbridge)

Talent Acquisition Partner (fixed-term contract)

CRA II / Sr CRA I - Multi-Sponsor

Associate Strategic Advisor in Life Sciences (Lexica. Member of WSP)

I want to receive the latest job alerts for patient access associate in hatfield heath, ess

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