Technical sales engineer Work, Jobs in Hatfield Heath, Ess (with Salaries)

Service Sales Coordinator
Packaged Pump Systems —Bishop's Stortford
- £27,000 a year
- Full-time
- Salesforce
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
1d
Internal Sales Estimator/Surveyor
Welding Engineers Ltd —Ware
- £34,000 - £39,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Free parking
Quick apply
10d
R&D Development Engineer
NicholsonSTS —Bassingbourn
- £30,000 - £45,000 a year
- Full-time
- Communication skills
- Free parking
- Annual leave
Quick apply
Solutions Analyst
Introhive —London
- Full-time
- Remote
- CRM software
- Organisational skills
- APIs
Quick apply
Enterprise Account Executive - Energy & Utilities
Anthropic —London
- £280,000 - £330,000 a year
- Hybrid work
- Business development
- Bachelor's degree
- AI
- Flexible schedule
Business Development Lead - UK
Kangal AI —London
- £70,000 - £150,000 a year
- Full-time
- Hybrid work
- Business development
- Contracts
Quick apply
Technical Account Manager
Xactly Corporation —London
- Full-time
- Remote
- Analysis skills
- Bachelor's degree
- No degree
- Annual leave
- Gym membership
Business Development Manager - Indoor Climate Solutions
Orbia Building & Infrastructure Wavin —London
- Remote
- Engineering
- Business development
- Negotiation
Principal Solution Engineer, Aero & Defence
Salesforce —London
- Full-time
- Salesforce
- Master's degree
- Travel
Talent Acquisition Business Partner
Adverity —London
- £55,000 - £75,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- English
- Annual leave
- Flexible schedule
Internal Technical Sales
Olra Recruitment Solutions —Walthamstow
- £31,000 - £34,000 a year
- Full-time
- Customer service
- Presentation skills
- In-person
- Free parking
- Profit sharing
Quick apply
2d
Technical Sales & Projects Engineer
Pitkin & Ruddock —Bishop's Stortford
- Customer service
- Business development
PCB Sales Manager
Pulsar Measurement —Earls Colne
- £60,000 - £70,000 a year
- Hybrid work
- CRM software
- Engineering
- Business development
- Employee discount
- Sick pay
Quick apply
Applied AI Architect, Industries
Anthropic —London
- £165,000 - £190,000 a year
- Hybrid work
- Master's degree
- Bachelor's degree
- Machine learning
- Flexible schedule
9d
Enterprise Account Executive
LocalStack —London
- £200,000 - £300,000 a year
- Full-time
- Remote
- Annual leave
Quick apply
Electro-Mechanical Design Engineer
Zenovo —Harlow
- £50,000 - £60,000 a year
- Full-time
- Continuous improvement
- Quality control
- In-person
Quick apply
8d
Enterprise Sales Engineer
Excelerate360 —London
- £120,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- Communication skills
Quick apply
Senior Pre-Sales Consultant
Suade —London
- £80,000 - £110,000 a year
- Full-time
- Remote
- Travel
- Communication skills
- Annual leave
- Work from home
Quick apply
Enterprise Account Executive UK&I
Qevlar AI —London
- £160,000 - £180,000 a year
- Hybrid work
- AI
- Work from home
Account Manager
Invincible Drain Care Ltd —London
- £26,436.80 a year
- Full-time
- Up to 50% travel
- Customer service
- Business development
- Free parking
- Health & wellbeing programme
Quick apply

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Service Sales Coordinator

Packaged Pump Systems
Bishop's Stortford

Quick apply

Job details

Temp to perm | Full-time | Fixed term contract
£27,000 a year
1 day ago

Benefits

Free parking
Annual leave
Company pension
On-site parking

Qualifications

Customer communication
Sales support
Client engagement
Salesforce
Microsoft Office Suite
Client relationship development
Handling customer enquiries
Sales pipeline
Client services
Relationship management
Customer support
Sales pipeline management
Customer interaction
Sales and customer service experience
Communication skills

Full job description

About Packaged Pumps Systems:

At Packaged Pump Systems, we specialise in providing high-quality pump servicing, maintenance, and remedial solutions to commercial and residential customers across the UK. With over 25 years of industry experience, we have built a reputation for technical expertise, reliability, and outstanding customer service.

As we continue to grow, we're looking for a proactive and commercially minded Service Sales Coordinator to join our Customer Success team on a fixed-term of 15 months, with the opportunity for a permanent contract being offered at the end of the fixed term.

This is an excellent opportunity for someone looking to develop a career in sales, account management, customer success, or service operations, while making a direct impact on customer outcomes and business growth.

About the Role

This role plays a key part in helping our customers keep their pumping systems safe, compliant, and operating efficiently.

Working closely with our engineers and Customer Success team, you'll engage with existing customers following service visits to discuss recommended remedial works, equipment upgrades, replacement solutions, and maintenance opportunities.

You'll be responsible for managing customer enquiries, following up on quotations, identifying opportunities to generate additional revenue from our existing customer base, and ensuring customers receive an excellent experience throughout their journey with us.

Alongside this commercial focus, you'll support service scheduling, customer communications, and administrative activities that help keep our operations running smoothly.

This position would suit someone who enjoys building relationships, communicating with customers, and working towards sales goals in a supportive team environment.

Key Responsibilities

Sales & Customer Growth

Follow up remedial works, repair recommendations, and upgrade opportunities identified by our service engineers.
Contact existing customers to discuss quotations and proposed solutions.
Help customers understand the benefits of recommended works and upgrades.
Proactively identify opportunities to upsell servicing, remedial works, equipment upgrades, and replacement systems.
Re-engage inactive or lapsed customers to generate new service and sales opportunities.
Follow up quotations and proposals to maximise conversion rates.
Maintain regular contact with customers throughout the sales process.
Support the achievement of departmental sales and revenue targets.

Customer Success & Service Coordination

Support the onboarding of new customers, ensuring a positive start to their journey with us.
Schedule service appointments and coordinate engineer calendars efficiently.
Liaise with customers and field engineers to ensure appointments and follow-up works are completed successfully.
Provide excellent customer service and act as a key point of contact for customer enquiries.
Assist in resolving customer queries promptly and professionally.

Administration & CRM Management

Maintain accurate customer records, opportunities, quotations, and activities within Salesforce.
Manage sales pipelines and ensure customer information remains up to date.
Support data cleansing and data quality initiatives.
Prepare reports and provide administrative support to the Customer Success, Sales, and Operations teams as required.

What We're Looking For

Essential Skills & Attributes

Excellent written and verbal communication skills.
Confident speaking with customers by phone and email.
Well organised with the ability to manage multiple priorities effectively.
Strong attention to detail and commitment to accuracy.
Positive, professional, and customer-focused approach.
Comfortable using Microsoft Office applications, particularly Excel.
Ability to learn new systems and processes quickly.
Self-motivated and proactive, with a willingness to take ownership of tasks.

Desirable Experience

Previous experience in sales support, customer success, account management, customer service, or administration.
Experience using Salesforce or another CRM platform.
Experience working within a service, engineering, facilities management, or technical environment.
Experience following up quotations or supporting sales activities.

No previous pump industry experience is required, as full training will be provided.

Eligibility

Right to work in the UK is required.

What Success Looks Like

In this role, you'll help us to:

Increase sales of remedial works and system upgrades.
Improve quotation conversion rates.
Strengthen relationships with existing customers.
Re-engage dormant customers.
Deliver excellent customer satisfaction.
Maintain accurate CRM and customer records.
Support efficient delivery of service and maintenance activities.

What We Offer

£27,000 annual salary plus commission.
25 days annual leave plus bank holidays.
Workplace pension scheme.
Full product, systems, and sales training.
Ongoing support and career development.
One day per week working from home (Tuesday, Wednesday, or Thursday).
Opportunity to gain valuable experience within a growing business.
Potential opportunities for a permanent role elsewhere within the business at the end of the contract, subject to business requirements.
Friendly, collaborative, and supportive team culture.

Equal Opportunities

Packaged Pump Systems is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from suitably qualified candidates regardless of background.

How to Apply

Please apply via Indeed with your CV and a short cover note explaining why you're interested in the role and how your skills and experience would make you a great fit for our team.

Applications will be reviewed on a rolling basis, and we encourage early applications.

Pay: £27,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Ability to commute/relocate:

Bishop's Stortford CM23 3HG: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Quick apply

Refine Your Search

technical sales engineer jobs in hatfield heath, ess

Service Sales Coordinator

Internal Sales Estimator/Surveyor

R&D Development Engineer

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Enterprise Account Executive - Energy & Utilities

Business Development Lead - UK

Technical Account Manager

Business Development Manager - Indoor Climate Solutions

Principal Solution Engineer, Aero & Defence

Talent Acquisition Business Partner

Internal Technical Sales

Technical Sales & Projects Engineer

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Applied AI Architect, Industries

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Enterprise Sales Engineer

Senior Pre-Sales Consultant

Enterprise Account Executive UK&I

Account Manager

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