Theatre manager Work, Jobs in Hatfield Heath, Ess (with Salaries)

Support Manager
Tait —Haverhill
- Full-time
- ERP systems
- Microsoft Office
- Bachelor's degree
- Annual leave
- Employee assistance programme
District Manager
Starbucks —Hertford
- Weekend availability
- Hospitality
- Management
- English
- Flexible schedule
2d
VP of Go-to-Market & Growth
Sensat —London
- £140,000 - £150,000 a year
- Full-time
- Hybrid work
- Travel
- AI
- Leadership
- Annual leave
- Work from home
12d
Sales Manager, Venues & Attractions – EMEA
Disguise Technologies Ltd —London
- Hybrid work
- Sales
- Business development
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Clinic Manager
Bridge Clinic London —London
- £50,000 - £60,000 a year
- Full-time
- Nursing
- Management
- Master's degree
Quick apply
3d
Rooms Division Manager
DoubleTree by Hilton London Angel Kings Cross —London
- Weekend availability
- Hotel
- Leadership
- Free parking
- Employee assistance programme
Quick apply
Public Realm Engagement Officer
Newham Council —London
- £30,288 - £31,611 a year
- Weekend availability
- Microsoft Office
- Travel
- Communication skills
2d
Head of Food
Paul Rhodes Bakery —London
- £55,000 - £60,000 a year
- Full-time
- Hospitality
- Management
- Sales
Quick apply
5d
Duty Manager - Thurrock
Smyths Toys —Thurrock
- From £32,000 a year
- Weekend availability
- Microsoft Office
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Erborian - Regional Sales and Education Manager North
L'Occitane en Provence - UK & Ireland —London
- £43,000 - £45,000 a year
- Hybrid work
- Sales
- Customer service
- Travel
Quick apply
Assistant Site Manager
Greenwich Peninsula Theatre Limited —London
- £38,000 - £45,000 a year
- Weekend availability
- Google Suite
- Supervising experience
- First Aid Certification
- Employee discount
- Sick pay
Quick apply
13d
People Partner (Fixed Term Contract)
TodayTix Group —London
- Hybrid work
- Human resources
- Employee assistance programme
- Employee discount
Senior Education Mental Health Practitioner - West Suffolk
Norfolk & Suffolk Foundation Trust —Haverhill
- £39,959 - £48,117 a year
- Full-time
- Psychology
- School
5d
Floor Manager, V&A East
Victoria and Albert Museum —London
- £35,561 a year
- Communication skills
- Employee assistance programme
- Employee discount
13d
Administrator & Theatre Support Worker
Phoenix Hospital Group —Chelmsford
- Organisational skills
- Medical terminology
- Communication skills
- Free parking
Quick apply
13d
Senior Theatre Practitioner
Circle Health Group —London
- Up to £45,000 a year
- Full-time
- Hospital
- Communication skills
- Employee discount
- Life insurance
Quick apply
Production Operations Manager
Powerhouse Hire —Barnet
- £35,000 - £40,000 a year
- Full-time
- Organisational skills
- In-person
- Leadership
Quick apply
Sales Manager EMEA
Disguise Technologies Ltd —London
- Hybrid work
- Sales
- Business development
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Meeting & Host Coordinator
Rapport —London
- £34,836 a year
- Full-time
- Hospitality
- Microsoft Office
- IT
- Employee assistance programme
- Employee discount
Clerk of works
Newham Council —London
- £49,056 - £52,194 a year
- Full-time
- Maintenance
- Project management
- Organisational skills
10d

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Support Manager

Tait -
Haverhill

Apply Now

Job details

Full-time

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance

Qualifications

ERP systems
Logistics
Bloomberg
Microsoft Office
Bachelor's degree
Customer support
Swift
Communication skills

Full job description

TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock ‘n’ roll concert staging to setting the global standard for extraordinary live events and experiences through cutting-edge technology, precision engineering, and creative design. TAIT’s 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics

Position Purpose

The Support Manager provide courteous, professional, prompt, exceptional service, and support to TAIT’s diverse clientele. As a Support Manager, you are accountable for collaborating with various departments and teams to develop the right solutions to customer concerns.

The work involves considerable client contact with an emphasis on providing support tailor-made to the client’s system sustainment and vision. Support Managers work with clients on, but are not limited to, arranging site inspections and visits, part repairs, part ordering, and assisting with the management of clients' support agreements.

Responsibilities

Maintain customer relationships while advocating on behalf of the customer and the TAIT company.
Provide feedback from customers on product quality and features.
Follow TAIT QHSE and global Service & Support policies and procedures.
Maintain client relationships ensuring clients are satisfied with the services provided.
Manage and exceed client expectations to agree on clear scope, schedule, and contract.
Ensure that support tickets are kept out of breach through professional, clear, concise information for both internal and external use.
Manage site teams, negotiate changes and variations where applicable ensuring that the project is executed in a timely, cost-effective, profitable, and professional manner.
Collaboration with the technical integration teams and project teams in the TAIT organization to help exceed the clients needs.
Manage and schedule resources in collaboration with resource management teams.
Work proactively, taking the initiative where necessary and with minimum supervision.
Identify, source, and supply spare and replacements parts in partnership with other TAIT departments.
Structure and process qualitative and quantitative data and draw insightful conclusion from it in a timely manner.
Work within a global team of technical support professionals delivering the best in support services to our clients.
Visit sites and meet with clients to maintain relationships and develop new ones when required.
Demonstrate continuous diplomatic effort to improve operations, streamline work processes and work cooperatively with other departments.
Adhere to all company safety policies and procedures.
Attend meetings, seminars, and training sessions as required.
Perform assigned duties according to the policies and expectations prescribed by the company.

Position Requirements

HS Diploma or G.E.D. equivalent; Associates or Bachelors degree preferred
Experience working in a customer support or management role preferably in the entertainment industry.
Experience planning projects with complex logistics and hard deadlines.
Proficiency in MS Office Suite.
Familiarity with Enterprise Resource Planning (ERP) system (e.g. Epicor) and customer service ticketing service platform(s) (e.g. Salesforce)
Proficient in written and verbal communication skills with a level of honesty and integrity
Strong willingness to work hard and sometimes outside of normal business hours to get the job done.
Comfortable providing feedback from customers on product quality and features to internal stakeholders
Experience in TAIT related markets, especially cruise ship venues, theatres, and theme parks, strongly preferred.
Sound decision-making skills within the scope of the team or department.
Skill in delegating tasks and responsibilities to team members.
Strong communication skills for effective team collaboration and reporting.

TAIT Benefits:

Competitive pension scheme with employer contributions
Life assurance (4x salary)
Medicash health cashback plan (covering dental, optical, and more)
Employee Assistance Program (EAP) with 24/7 support
Cycle to Work scheme
Income protection / critical illness cover
Optional private medical insurance (role/level dependent)
Paid annual leave starting at 22 days, increasing with service
UK bank holidays

#LI-KS1TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.

Apply Now

Refine Your Search

theatre manager jobs in hatfield heath, ess

Support Manager

District Manager

VP of Go-to-Market & Growth

Sales Manager, Venues & Attractions – EMEA

Clinic Manager

Rooms Division Manager

Public Realm Engagement Officer

Head of Food

Duty Manager - Thurrock

Erborian - Regional Sales and Education Manager North

Assistant Site Manager

People Partner (Fixed Term Contract)

Senior Education Mental Health Practitioner - West Suffolk

Floor Manager, V&A East

Administrator & Theatre Support Worker

Senior Theatre Practitioner

Production Operations Manager

Sales Manager EMEA

Meeting & Host Coordinator

Clerk of works

I want to receive the latest job alerts for theatre manager in hatfield heath, ess

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