Travel manager Work, Jobs in Hatfield Heath, Ess (with Salaries)

Duty Manager
Coach Travel Group —Stansted Airport
- £38,000 - £46,000 a year
- Full-time
- Analysis skills
- IT
- In-person
- Free parking
Quick apply
17h
Tour Managers
Saga —London
- Remote
- Presentation skills
- Travel
- IT
Quick apply
1d
Lifestyle & Travel Manager (Concierge Services)
ANAKINA LTD —London
- £35,000 - £45,000 a year
- Full-time
- Remote
- Hospitality
- English
- Administrative experience
- Work from home
Quick apply
Sr. Director, Hotels & Resorts
Virtuoso, Ltd. —London
- £170,000 - £185,000 a year
- Full-time
- Remote
- Hospitality
- Marketing
- Microsoft Office
Chief Adventure Tourism & Guest Experience Officer
Adventure Safield Tourism & Hospitality Ltd —London
- £158,420 a year
- Hospitality
- Supervising experience
- Human resources
Quick apply
Product Manager, Travel
DataArt —London
- Product management
- Communication skills
Assistant Vice President, Commercial Cards Travel & Entertainment Product Manager, UK and Europe - Services
Citi —London
- Full-time
- Hybrid work
- Project management
- Bachelor's degree
- Business
- Employee assistance programme
- Employee discount
4h
HR Case Manager - Field Based ( Nationwide travel)
Iceland —Bexleyheath
- Full-time
- Management
- Analysis skills
- Driving
- Store discount
- Employee discount
14d
Jacada Ground Experience Manager (GEM) - Asia Pacific Region
Jacada Travel —London
- Rotating shift
- Remote
- English
- Annual leave
12d
Jacada Ground Experience Manager (GEM) - Latin America
Jacada Travel —London
- Rotating shift
- Remote
- Spanish
- English
- Annual leave
12d
Jacada Ground Experience Manager (GEM) - Europe and the Middle East
Jacada Travel —London
- Rotating shift
- Remote
- English
- Annual leave
12d
Personal Travel Manager
Ocean Holidays —Romford
- £32,000 - £40,000 a year
- Full-time
- Sales
- Hotel
- Business development
- Employee assistance programme
- Employee discount
Manager - Travel & Transport
Enfuse Group —London
- Full-time
- Hybrid work
- Business development
- AI
- Employee assistance programme
- Employee discount
Quick apply
Global Process Program Manager (Travel & Events)
NAB-Jones Lang LaSalle Services —London
- Full-time
- PMP
- Analysis skills
- Project management
Quick apply
Staff Product Manager - Travel & Spend
Perk —London
- Full-time
- Hybrid work
- English
- AI
- Communication skills
- Relocation assistance
Director of Client Management
Onyx CenterSource —London
- Full-time
- Remote
- Hospitality
- Salesforce
- Data analysis skills
Quick apply
10d
Client Director - Travel
NewsUK —London
- Hybrid work
- Analysis skills
- Employee assistance programme
- Employee discount
14d
Production Manager
BCD Travel —London
- Hybrid work
- Sick pay
Global Process Program Manager (Travel & Events)
JLL —London
- PMP
- Analysis skills
- Project management
Event Project Manager - Pharma
BCD Travel —London
- Weekend availability
- Hybrid work
- Microsoft Office
- Travel
7d

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Duty Manager

Coach Travel Group
Stansted Airport

Quick apply

Job details

Full-time
£38,000 - £46,000 a year
17 hours ago

Benefits

Free parking
Company pension

Qualifications

Logistics
Analysis skills
Transportation management systems
IT
Communication skills
Time management

Full job description

The Duty Manager plays a critical role in the day-to-day control and coordination of transport operations in Stansted. Acting as a central point of operational control, the role supports service delivery, compliance, and effective communication with all relevant stakeholders.

Working as part of a rotating rota alongside the Operations Management team, the Duty Manager is responsible for monitoring live services, responding to operational challenges, and making timely decisions to minimise disruption and protect the customer experience.

This is a hands-on, fast-paced role requiring confidence, resilience, clear communication, and the ability to act independently when issues arise, including during out-of-hours periods.

Key Responsibilities

Operational Control & Decision-Making

Monitor daily service delivery and respond promptly to issues including delays, vehicle defects, and staff shortages
Make independent, real-time operational decisions to maintain service continuity
Remain calm and effective under pressure when managing incidents or disruptions
Adjust duties, vehicles, and schedules in line with driver hours regulations and working time legislation
Provide regular operational updates to Operations Management
Escalate complex, high-risk, or serious issues in line with agreed processes
Provide out-of-hours operational control across the London & South East region
Maintain awareness of available resources and identify opportunities to support additional work across the region

Driver Liaison & Engagement

Act as the primary point of contact for driving staff during duty periods
Communicate clearly, confidently, and professionally with drivers, providing instruction and guidance where required
Build and maintain positive working relationships with drivers through regular engagement
Promote high standards of professionalism, vehicle presentation, and depot cleanliness
Support drivers in resolving operational issues quickly and professionally
Lead investigations into complaints, driver conduct matters, or potential capability concerns

Customer Experience

Take proactive steps to prevent or minimise service disruption wherever possible
Ensure any unavoidable disruption is managed in a way that protects the customer experience
Communicate clearly and effectively with internal teams and customers when operational changes impact services

Compliance & Record Keeping

Ensure all operational decisions comply with driver hours regulations and legal requirements
Maintain accurate and timely operational records
Act as a final check to ensure all job data is correct, including report times, vehicle allocations, passenger numbers, and access requirements
Ensure driver packs are fully prepared with correct passes, completed documentation, and cards
Monitor daily vehicle movements, record delays, and communicate issues to relevant stakeholders
Use company systems and software to record incidents, changes, and operational updates
Monitor and respond to Samsara driver behaviour events in line with company policy

Teamwork & Communication

Work closely with Operations Managers, Assistant Operations Managers, and fellow Duty Managers
Build and maintain strong working relationships with stakeholders across all operating businesses in the region
Support colleagues during busy or challenging operational periods
Contribute positively to a cooperative, professional, and supportive team environment

Key Skills & Attributes

Ability to remain calm and think clearly under pressure
Strong attention to detail
Confident decision-maker, comfortable acting independently
Clear and effective communicator, particularly when dealing with drivers
Practical, common-sense approach to problem-solving
Flexible, positive, and team-oriented attitude
Well organised with strong time management skills
Confident and competent using IT systems and operational software

Pay: £38,000.00-£46,000.00 per year

Benefits:

Company pension
Free parking

Work Location: In person

Quick apply

Refine Your Search

travel manager jobs in hatfield heath, ess

Duty Manager

Tour Managers

Lifestyle & Travel Manager (Concierge Services)

Sr. Director, Hotels & Resorts

Chief Adventure Tourism & Guest Experience Officer

Product Manager, Travel

Assistant Vice President, Commercial Cards Travel & Entertainment Product Manager, UK and Europe - Services

HR Case Manager - Field Based ( Nationwide travel)

Jacada Ground Experience Manager (GEM) - Asia Pacific Region

Jacada Ground Experience Manager (GEM) - Latin America

Jacada Ground Experience Manager (GEM) - Europe and the Middle East

Personal Travel Manager

Manager - Travel & Transport

Global Process Program Manager (Travel & Events)

Staff Product Manager - Travel & Spend

Director of Client Management

Client Director - Travel

Production Manager

Global Process Program Manager (Travel & Events)

Event Project Manager - Pharma

I want to receive the latest job alerts for travel manager in hatfield heath, ess

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