information technology manager Work, Jobs in hathersage, dby (with Salaries)

Customer Delivery Manager
Computacenter —Sheffield
- Analysis skills
- IT
- Leadership
Service Desk Manager
Millgate —Sheffield
- £35,000 - £40,000 a year
- Full-time
- Azure
- AI
- Leadership
Quick apply
Supervisor Helpdesk EMEA
Arthrex —Sheffield
- Full-time
- Hybrid work
- Computer Science
- Engineering
- English
- Annual leave
Service Delivery Manager
Together —Cheadle
- Full-time
- Communication skills
Quick apply
IT Manager
Vernon Building Society —Stockport
- £52,000 - £65,000 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- IT
- Health & wellbeing programme
- Employee discount
Quick apply
11d
Head of IT and Information Security
Moore Insight —Sheffield
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- Travel
- Annual leave
- Work from home
Quick apply
6d
IT Business Systems Manager
ITM Power PLC —Sheffield
- Full-time
- Computer Science
- ERP systems
- Bachelor's degree
- Free parking
- Employee assistance programme
Quick apply
9d
IT Service Manager - Governance & Resilience
British Business Bank —Sheffield
- £38,500 - £47,500 a year
- Monday to Friday
- Hybrid work
- IT
- Annual leave
- Employee discount
Quick apply
10d
IT Team Leader
Innovative Technology Ltd —Oldham
- Full-time
- Azure
- IT
- Free parking
- Flexible schedule
4d
MBS System Administrator Lead
Metropolitan Police —Kilburn
- £45,986 - £48,995 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2d
Audit Manager IT Infrastructure and Cybersecurity
HSBC Global Services Limited —Sheffield
- Full-time
- IT
- Communication skills
2d
SAP SuccessFactors and People Systems Manager
Pets at Home —Cheadle
- £60,000 - £65,000 a year
- Weekend availability
- Hybrid work
- Continuous improvement
- Leadership
- Communication skills
Service Manager
Royal Mail Group —Sheffield
- Full-time
- Analysis skills
- Annual leave
- Sick pay
2d
Software Developer & IT Systems Manager
Bright Future Tuition —Gorton
- £55,000 - £55,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
- Gym membership
Quick apply
IT Technical Warehouse Operations Support Manager
Great Bear —Worksop
- Full-time
- Warehouse experience
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d

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Customer Delivery Manager

Computacenter -
Sheffield

Apply Now

Job details

Qualifications

Analysis skills
ITIL
IT
Leadership

Full job description

Location: UK - Sheffield | Job-ID: 218528 | Contract type: Standard | Business Unit: Customer Success & Service Delivery

Life on the team

Our Delivery Leadership team is the central point of contact for customers into Group Delivery, ensuring high-quality service and a consistently strong customer experience.

You’ll join a supportive and collaborative team, working on a complex and very high-profile account. This is a fast-paced environment where service performance and customer outcomes really matter, with clear opportunities to develop and progress your career.

What you’ll do

As a Customer Delivery Manager, you’ll be responsible for delivering services into one of our large and complex customer accounts.

You’ll take ownership of service performance, ensuring delivery meets contractual, financial and customer satisfaction targets. Working within a matrix model, you’ll coordinate and influence delivery teams and partners to maintain quality, manage risk and drive continual improvement.

On a day to day basis this looks like:

Take ownership of key ITIL processes including Problem, Change, Knowledge Management and Customer Satisfaction (NPS).
Use data and insight to identify trends, risks and improvement opportunities.
Act as a key point of contact for customer stakeholders, ensuring we remain responsive and deliver measurable value.
Work with globally distributed teams service teams.
Lead through influence in a matrix environment, taking accountability for outcomes.

What you’ll need

Experience:

Experience in IT service management or operational leadership, such as service desk, team leader or similar roles.
Experience managing performance, stakeholders or service delivery environments.

Skills and behaviours:

A strong governance mindset with the ability to oversee and improve services through others.
Strong analytical and problem-solving skills.
Ability to work independently, manage priorities and take ownership of outcomes.
Confident stakeholder engagement and influencing skills.
Resilient and comfortable working in a fast-paced, high-demand environment.

Desirable:

ITIL knowledge or certification.
Experience with ServiceNow or similar ITSM tools.
Experience working in large or complex service environments.

About us

We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business.

We’re a place where you can belong

With over 21,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong.

You’ll see this reflected in our recruitment process too. We aim to provide fair access to opportunities and an inclusive, barrier‑free experience. All that matters to us is that you share our vision and values, and bring the skills and experience we need.

As a Disability Confident Committed employer, we offer a guaranteed interview scheme. If you opt in and meet the minimum criteria for the role, you’ll be guaranteed an interview, and we’re happy to support any reasonable adjustments. Please let us know when you apply.

If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we’d love to hear from you!

Apply Now

Refine Your Search

information technology manager jobs in hathersage, dby

Customer Delivery Manager

Service Desk Manager

Supervisor Helpdesk EMEA

Service Delivery Manager

IT Manager

Head of IT and Information Security

IT Business Systems Manager

IT Service Manager - Governance & Resilience

IT Team Leader

MBS System Administrator Lead

Audit Manager IT Infrastructure and Cybersecurity

SAP SuccessFactors and People Systems Manager

Service Manager

Software Developer & IT Systems Manager

IT Technical Warehouse Operations Support Manager

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