Customer care specialist Work, Jobs in Hattersley, Gtm (with Salaries)

Affiliates Director
Dentsu —Manchester
- Full-time
- Project management
- Team management
- Mentoring
Specialist Customer Care
Barclays —Knutsford
- £27,700 a year
- Customer service
- Computer literacy
- Administrative experience
Regional F&I and Sales Specialist
Perrys Motor Sales Ltd —Barnsley
- £42,000 - £60,000 a year
- Full-time
- Sales
- Analysis skills
- Travel
- Employee discount
Rehabilitation Specialist
Nuffield Health —Manchester
- Up to £30,000 a year
- Full-time
- English
- Bachelor's degree
- Rehabilitation centre
- Employee discount
- Gym membership
11d
Service Advisor (Wilmslow)
The Halliwell Jones Group —Wilmslow
- £30,000 - £36,000 a year
- Full-time
- Microsoft Office
- In-person
- Communication skills
Quick apply
Referral and Information Officer
Tameside Council —Tameside
- £26,403 - £27,694 a year
- Call to connect
- English
- Microsoft Office
- IT
4d
Customer Service Complaints Specialist, musicMagpie
AO World —Stockport
- Annual leave
- Employee assistance programme
Customer Care and Operations Administrator
Ossila —Sheffield
- £40,000 - £50,000 a year
- Full-time
- Doctoral degree
- Customer service
- English
- Free parking
Commissioning Officer
Tameside Council —Tameside
- £34,434 - £39,152 a year
- Call to connect
- English
- Project management
- Organisational skills
10d
Homelessness Prevention Officer
Oldham Council —Oldham
- £34,434 - £38,220 a year
- Organisational skills
- Annual leave
- Employee discount
11d
Airport Driver
ABM —Manchester Airport
- £14.36 an hour
- Full-time
- Driving
Highlift Driver - Manchester Airport
Unifi —Manchester
- Full-time
- Heavy lifting
- Driving
- Employee assistance programme
- Employee discount
Quick apply
Debt Recovery Controller
JLA —Ripponden
- Up to £30,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
Quick apply
5d
Airport Driver
ABM UK —Manchester Airport
- £14.36 an hour
- Full-time
- Driving
- Employee discount
Quick apply
Customer Service Specialist
EMR Group —Warrington
- Full-time
- Microsoft Excel
- Microsoft Office
- IT
- Annual leave
Quick apply
2d
Resident Engagement & Communications Specialist
Wythenshawe Community Housing Group —Manchester
- £39,085.78 a year
- Full-time
- Marketing
- Project management
- Organisational skills
- Annual leave
- Gym membership
5d
Financial Assessments Officer
ManchesterCityCouncil —Manchester
- £29,064 - £32,061 a year
- Customer service
- Presentation skills
- IT
- Annual leave
- Employee discount
9d
Senior Finance Assistant
Compassionate Care Group —Altrincham
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Accounting
- IT
Quick apply
Bank Medical Records Administrator
Spire Healthcare —Macclesfield
- £12.76 an hour
- Weekend availability
- Customer service
- IT
- Communication skills
- Free parking
- Annual leave
Head of Communications
CarFinance247 —Manchester
- Up to £70,000 a year
- Monday to Friday
- Financial services
- AI
- Leadership
Quick apply
9d

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customer care specialist jobs near hattersley, gtm

Affiliates Director

Dentsu -
Manchester

Apply Now

Job details

Full-time

Qualifications

Project management
Team management
Mentoring
Organisational skills

Full job description

Job Description:

As an Affiliate Director, your role will be focused on the strategical planning of both the Affiliate and Lead Generation client accounts to grow revenue, and improving the capabilities and efficiencies of the team through the implementation of .

Success will be measured through improving account performance, growth in investment in Affiliates, internal audit scores, client growth and client retention.

KEY ACCOUNTABILITIES

Your responsibilities will include, but not be limited to:

Act as strategic lead across client portfolio, ensuring best-in-class affiliate and lead generation practices are consistently delivered, client KPIs are achieved, and innovative, performance-driving solutions are implemented.
Stay at the forefront of affiliate marketing trends, proactively sharing insights with internal teams and embedding best practice across all accounts.
Develop and produce thought-leadership content for industry publications to showcase dentsu’s affiliate expertise and challenge industry norms to advance channel innovation.
Lead, mentor, and develop Senior Managers and Managers, ensuring high levels of client satisfaction, strong performance delivery, and continuous professional growth.
Drive client revenue growth by identifying and executing new initiatives, and leveraging upsell and cross-sell opportunities across the wider dentsu network.
Collaborate with internal Excellence teams to ensure processes, outputs, and ways of working meet industry-leading standards.
Ensure adherence to client Statements of Work (SOWs), with effective resource management to align team effort with contractual commitments.
Partner with Affiliate leadership to develop and commercialise new Affiliate and Lead Generation products for existing agency clients.
Define and lead client strategy, ensuring alignment across all Senior Managers and Managers on approach, execution, and delivery frameworks.
Own team development initiatives, building capability through structured training, coaching, and performance management.
Support Affiliate Partner and Managing Partner on HR matters, contributing to team wellbeing, performance, and organisational effectiveness.

Professional Skills

Strong grounding in wider digital media, with advanced understanding of how each channel impacts one another.
In depth knowledge of Affiliates, keeping up to date with the latest trends, updates and techniques.
Strong commercial understanding
Advanced project management skills for managing client expectations, improving team processes.
Ability to pre-empt issues and be creative and pro-active in producing solutions.

Role Capabilities

In depth knowledge of the wider Affiliate industry, keeping up to date with the latest trends, updates and technologies across all networks and publisher types.
Support the Affiliate Partner in driving channel growth and product innovation.
Be responsible for the delivery of revenue across all clients within the Affiliate and Lead Generation team.
Point of escalation for all clients
Qualify all potential cross sell and/or up-sell opportunities.
Support the Affiliate Partner and Managing Partner on new business pitches.
Expert in creating and managing processes, with a particular focus on efficiencies and time saving initiatives for full team benefits.
Adaptable beyond the core aspect of the role.
Role modelling our values and behaviours at all times.
Training of other members in the affiliate community.
Management of Senior Managers/Managers within the team.

Key Experiences

Experience owning the strategy on large affiliate programmes.
6+ years’ experience in Affiliate channel either client-side, at a network, at an agency or publisher-side.
3+ years’ experience in team management and/or mentoring and coaching others.
Passionate about the affiliate channel, with a keen interest in the development of affiliate technology as a channel, keeping track of new developments within the industry.

ABOUT DENTSU INTERNATIONAL

Part of dentsu, dentsu international headquartered in London operates in over 145 markets worldwide with more than 48,000 dedicated specialists. We help clients to win, keep and grow their best customers and achieve meaningful progress for their businesses. With best-in-class services and solutions in media, CXM, and creative. www.dentsu.com

WORKING WITH US

Joining dentsu international, you’ll join a team of 48,000 people. It’s an opportunity to produce career-defining work. Along the way, you’ll team up with inspiring colleagues and encounter a richness of clients, cultures, and experiences. We offer exciting challenges, memorable experiences, and opportunities to shape your future.

DIVERSITY AND INCLUSION

We’re proud to be different and that starts with our people. We believe in equal opportunities for everyone. We won’t define people by their race, gender, sexual-orientation, age, or disability. Individuality is what makes us great, we want everyone to bring their full self to work and create something amazing. That’s what we care about. So, whether you’re joining us, or looking to move to a different part of the business, we work hard to make sure we create equal opportunities for everyone.

We are happy to discuss flexible and agile approaches to working for all our roles – we can’t promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.

#LI-Hyrbid #LI-Dentsu #LI-Amplifi

Location:

Manchester - Bonded Warehouse

Brand:

Amplifi

Time Type:

Full time

Contract Type:

Permanent

Apply Now

Refine Your Search

customer care specialist jobs in hattersley, gtm

Affiliates Director

Specialist Customer Care

Regional F&I and Sales Specialist

Rehabilitation Specialist

Service Advisor (Wilmslow)

Referral and Information Officer

Customer Service Complaints Specialist, musicMagpie

Customer Care and Operations Administrator

Commissioning Officer

Homelessness Prevention Officer

Airport Driver

Highlift Driver - Manchester Airport

Debt Recovery Controller

Airport Driver

Customer Service Specialist

Resident Engagement & Communications Specialist

Financial Assessments Officer

Senior Finance Assistant

Bank Medical Records Administrator

Head of Communications

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