Technical support specialist Work, Jobs in Hatton, War (with Salaries)

Technical Customer Support Specialist
team.blue UK —Worcester
- 12 hour shift
- Hybrid work
- English
- Linux
3d
Technical Specialist
M Group —Warwick
- Engineering
- Business development
- Bachelor's degree
- Employee discount
MDM Specialist
Inventus Group Limited —Birmingham
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Computer Science
- Bachelor's degree
- Communication skills
- Work from home
Quick apply
6d
Operational Support Officer
HM Courts & Tribunal Service —Leamington Spa
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
7d
Mobile Device Management (MDM) Specialist - Fixed Term Contract
Inventus Group Limited —Birmingham
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Management
- Computer Science
- Bachelor's degree
- Work from home
Quick apply
13d
Dog Wellbeing Technician
Guide Dogs for the Blind Association —Leamington Spa
- £12,500 - £13,250 a year
- Call to connect
- Travel
- Annual leave
- Employee discount
Technical Analyst
Birmingham City Council —Birmingham
- £45,091 - £53,460 a year
- Analysis skills
- Communication skills
4d
Steelwrist UK is looking for a Aftermarket Support & Claims Specialist
Steelwrist —Banbury
- Travel
Dynamics 365 Technical Specialist
British Association for Counselling & Psychotherapy —Lutterworth
- £45,543 a year
- Full-time
- CRM software
- APIs
3d
IT Support Specialist
Arthrex —Birmingham
- Full-time
- Hybrid work
- Customer service
- English
- Windows
- Annual leave
Application Support Manager
System C —Leamington Spa
- Full-time
- SQL
- Communication skills
VAT Assistant
HCR —Leamington Spa
- Organisational skills
- IT
- Typing
- Annual leave
- Gym membership
IT Support Analyst
NFP Corp —Bromsgrove
- Hybrid work
- Customer service
- Windows
- Bachelor's degree
- Annual leave
- Employee discount
3rd Line Infrastructure Engineer
OneSchool Global United Kingdom —Warwick
- Full-time
- Hybrid work
- Azure
- Computer networking
- School
- Free parking
- Annual leave
21h
Test Analyst
Scrumconnect Consulting —Coventry
- £275 - £300 a day
- Azure
- Analysis skills
- SharePoint
14d
Quality Assurance Specialist
Aldi —Atherstone
- £37,545 - £43,840 a year
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Computer literacy
- Food service
- Annual leave
- Sick pay
IT Field Engineer
BCA —Birmingham
- Monday to Friday
- Travel
- Computer networking
- IT
- Employee assistance programme
Quick apply
Customer Support Specialist
ExpenseIn —Birmingham
- £28,000 - £30,000 a year
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
Quick apply
3d
Information Security and Assurance Advisor
Warwickshire Police —Leek Wootton
- £50,949 - £57,186 a year
- Full-time
- Travel
- Human resources
- Computer networking
4d
3rd Line Engineer - Support
KERRIDGE COMMERCIAL SYSTEMS CORP —Bromsgrove
- Overtime
- Hybrid work
- Azure
- ERP systems
- Windows
Quick apply

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Technical Customer Support Specialist

team.blue UK
Worcester

Apply Now

Job details

Full-time
3 days ago

Qualifications

Microsoft Windows Server
System administration
WordPress
IIS
Magento
English
PHP
DNS
Linux

Full job description

Company overview

team.blue was created in June 2019 by the merger of the regional leading hosting
providers Combell Group, Register Group and TransIP Group.

team.blue is the most trusted digital enabler and an ecosystem of successful brands working together across regions to provide customers with everything they need to succeed online.

team.blue is a leading digital enabler for companies and entrepreneurs. It serves over 3.3 million customers in Europe, and UK, and has more than 3,600 experts to support them. It’s goal is to shape technology and to empower businesses with innovative digital services.

Come as you are
Everyone is welcome here. Diversity & Inclusion are at our core. Far above any technical competence, we value respect, openness, and trusted collaboration. We do not tolerate intolerance.

Sustainability
At team.blue, our commitment to caring for the environment and each other is at the heart of everything we do. Our latest impact report showcases our ongoing ESG efforts and ambitious sustainability goals. Interested in learning more about our dedication to making a positive impact? Check it out on our website.

Why choose Team.Blue Internet Services UK Limited?

We want every member of our team to achieve more than they thought possible so that we can keep supporting our customers to succeed. We do this with:

A diverse and inclusive culture
A relaxed, collaborative atmosphere
Motivational, coach-style leadership
Employee perks, including an enhanced holiday scheme and a birthday bonus.

What we do

We make succeeding online as easy as it can be for our customers. We:

Provide 5-star rated web hosting services
Keep our products accessible and industry-leading
Offer a diverse range of products to allow customers to grow
Are customer-obsessed, offering multi-channel exceptional support

Our values

The five characteristics that drive our behaviours and the heart of our business culture;

We put our customers at the heart of everything we do
We’re stronger together and we trust each other to do the right thing
We tell it like it is, and keep doors and mind open
We treat each other with respect and regard
We’re always thinking ’what’s next?’

Job Description

We're looking for a Technical Customer Support Specialist, with a strong and passionate interest in technology and customer service, to join our support team under our group brands including Catalyst2, UKDedicated and GURU.

Bringing your cPanel, WordPress and Linux skills, you’ll be a valued part of a 5-star rated support experience, assisting our wonderful customers.

In the performance of your duties, you will be expected to use your best endeavours to always promote and maintain the interests and reputation of the Company.

Supports the company’s social and environmental commitments by incorporating sustainable practices into daily work and actively contributing to a responsible workplace culture.

This role is either completely remote (UK-based), or working from one of our Hemel Hempstead, Worcester or Reading offices.

Key responsibilities

Providing support to our customers using email/tickets, live chat and telephone.
Handling service monitoring alerts.
Assisting other teams with technical tasks, system administration and service provisioning.

Required skills and experience

A history of working with WordPress.
Good understanding of a broad spectrum of internet technologies from Domains & DNS to SMTP.
Experience administrating Linux using CLI.
Strong troubleshooting skills.
Web hosting skills with cPanel, WHM or Plesk.

Key Competencies

Excellent spoken and written English communications.
Positive attitude with perseverance.
An inquisitive and positive mindset with strong motivation and ability to problem solve under pressure.
Resilient & confident with the ability to problem solve.
Adaptable, flexible and quick thinker with attention to detail.

Any skills related to the following would be advantageous:

CloudLinux
Windows server and IIS administration
PHP or similar language
Magento administration

Working hours

Please note: Our Operations are 24x7 and these roles are shift-based, working 4/4 shift pattern.

Schedule:

12-hour shift
4 on 4 off shift

Training:

You will be given complete training and support from our office in Worcester.

Initial training would be full time from the office, Monday to Friday, 9am – 5:30pm.

Right to work:

At any stage please be prepared to provide proof of eligibility to work in the UK.

Unfortunately, we are unable sponsorship visas and provide relocation packages.

Apply Now

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