Travel advisor Work, Jobs in Hatton, War (with Salaries)

Complaints/Customer Experience Advisor
Platform Housing —Birmingham
- Up to £34,845 a year
- Remote
- Annual leave
- Employee assistance programme
13d
Customer Support Advisor
Cambridge University Press & Assessment —Coventry
- £24,900 - £28,650 a year
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
Groups Facilitator Independent Sexual Violence Advisor (ISVA)
Axis Counselling —Worcester
- From £22,961 a year
- Part-time
- Hybrid work
- Travel
- Annual leave
- Work from home
Quick apply
Employment Support Advisor - Connect to Work (Mental Health)
Warwickshire County Council —Warwick
- £33,699 - £39,152 a year
- Full-time
- English
- School
- Annual leave
- Employee discount
8d
Tesco Travel Money Advisor
Travelex —Cradley Heath
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
Insurance Advisor
Howden Group Holdings —Evesham
- Full-time
- Hybrid work
- Employee discount
Events & Admin Co-Ordinator
CW Champions —Coventry
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Social media management
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
Travel Experience Specialist
Perk —Birmingham
- Weekend availability
- Hybrid work
- Bar
- Customer service
- English
- Relocation assistance
- Annual leave
Information Security Advisor
Sigma Components Limited —Hinckley
- £27,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Travel
- Organisational skills
- Free parking
- Referral programme
Quick apply
7d
Trainee Mortgage Advisor
Power Mortgages Ltd —Birmingham
- £25,000 - £50,000 a year
- Full-time
- Basic maths
- No experience needed
- Travel
Quick apply
Personal Wellbeing Advisor
Ingeus UK —Birmingham
- £28,755.00 - £28,755.41 a year
- Full-time
- Administrative experience
- IT
- Annual leave
- Employee assistance programme
Senior Property Sales Advisor
Bupa —Evesham
- £33,000 a year
- Full-time
- Employee discount
- Gym membership
Quick apply
Training Advisor
Coventry and Warwickshire Chamber Training —Coventry
- £27,500 - £30,000 a year
- Part-time
- Microsoft Excel
- Travel
- Mentoring
- Free parking
- Health & wellbeing programme
Quick apply
9d
Quality and Risk Advisor
Alliance Medical Ltd —Warwick
- £50,000 - £60,000 a year
- Full-time
- Presentation skills
- Driving
- Travel
Quick apply
6d
Insurance Advisor
Norton Insurance Brokers Ltd —Birmingham
- £25,000 - £28,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee discount
- Sick pay
Quick apply
3d
Environmental Compliance Advisor
Valpak ltd —Stratford-upon-Avon
- £26,800 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- Microsoft Office
- Annual leave
Senior Business Travel Consultant - French Speaking
Perk —Birmingham
- Full-time
- Hospitality
- Bar
- Customer service
- Relocation assistance
- Annual leave
Service Advisor
Wycliffe Rugby —Rugby
- Full-time
- Customer service
- Administrative experience
- Computer skills
Quick apply
3d
Venue Energy Sales Advisor
ELITE Field Marketing —Coventry
- £22,750 - £55,000 a year
- Part-time
- Sales
- Customer service
- Driving
- Employee discount
- Referral programme
Quick apply
Employee Relations Specialist (Change & Transformation) - Fixed Term Contract 12 Months
Independent Office for Police Conduct —Birmingham
- £52,499 a year
- Hybrid work
- Analysis skills
- Travel
- Human resources
- Annual leave
- Employee assistance programme
14d

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travel advisor jobs near hatton, war

Complaints/Customer Experience Advisor

Platform Housing -
Birmingham

Apply Now

Job details

Fixed term contract
Up to £34,845 a year
13 days ago

Benefits

Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Car scheme

Qualifications

Driving Licence

Full job description

Salary: Up to £34,845

Location: Home-Based with travel to office

Basis: Full-Time, Fixed Term Contract until approximately January 2027

Are you experienced in the investigation of customer complaints and are passionate about making a real difference?

We currently have a fantastic opportunity to permanently join our dynamic Customer Experience team.

We are looking for an experienced Customer Experience Advisor that will specialise in complaint investigations but will be able to work collaboratively with all the Customer Experience Team Advisors across our sub teams such as Triage, Quality Assurance and Aftercare to enable us to effectively manage workloads.

This role is key in driving and enhancing our customer/people centric culture, ensuring that customers are heard and understood and receive an outstanding end to end customer journey that ensures we deliver our corporate strategy, live our values, and create proud people matter customer experiences.

This role is on a fixed-term contract until approximately January 2027.

What are we looking for from you?

Experience in the investigation of customer feedback and complaints

Experience in multi-channel responses to customer feedback, including social media, googles reviews, letter writing and informal communication methods

Experience of complaint audits

An ability to deal with sensitive and controversial issues in a professional manner

Experience in working in partnership with colleagues and external stakeholders at an operational level

Experience in working alongside and influencing teams and processes to resolve complex issues

Experience in introducing or recommending new or improved services

An ability to continually seek improved ways of working and commits to achieving Value for Money

Where will I be working?

Although this is a home-based role, you will be required to attend meetings at our Worcester or Birmingham office at least once a week, although this will be more during the training period. On occasion, you may also need to visit customer homes as part of case investigations, which could be located anywhere within the geography of our housing stock. A valid driving licence with access to a vehicle is essential for this role, and a DBS check will be required prior to employment.

What are some of our great benefits?

Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave

Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave

Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts

Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more

Pension scheme with minimum employee contributions of up to 3% and Platform will contribute up to 12% (inclusive of life assurance and dependent on employee contributions)

Learning and Development opportunities

Salary sacrifice electric vehicle scheme

Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers

Why join us?

This is an exciting opportunity to join a forward-thinking organisation committed to investing in people and places to build a stronger, more sustainable future. If you're ready to make a real difference, apply today!

How can I apply?

Simply click "apply now" to complete a short online application and upload your current CV.

For more information about this role, please find the attached job description or contact [email protected] for more information.

We aim to hold in-person interviews for this position at our Worcester and/or Birmingham office on 23rd and 24th July. We will contact you to arrange a suitable time once successfully shortlisted.

Apply Now

Refine Your Search

travel advisor jobs in hatton, war

Complaints/Customer Experience Advisor

Customer Support Advisor

Groups Facilitator Independent Sexual Violence Advisor (ISVA)

Employment Support Advisor - Connect to Work (Mental Health)

Tesco Travel Money Advisor

Insurance Advisor

Events & Admin Co-Ordinator

Travel Experience Specialist

Information Security Advisor

Trainee Mortgage Advisor

Personal Wellbeing Advisor

Senior Property Sales Advisor

Training Advisor

Quality and Risk Advisor

Insurance Advisor

Environmental Compliance Advisor

Senior Business Travel Consultant - French Speaking

Service Advisor

Venue Energy Sales Advisor

Employee Relations Specialist (Change & Transformation) - Fixed Term Contract 12 Months

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