Business support assistant peebles high Work, Jobs in Hawick, Scb (with Salaries)

Business Support Assistant - Peebles High School
Scottish Borders Council —Peebles
- £13.73 - £14.46 an hour
- English
- Data entry
- School
4d
Assistant Manager
Park Hotel —Peebles
- Weekend availability
- Hotel
- Bakery
- Front desk
- Employee assistance programme
- Referral programme
Quick apply
Food & Beverage Assistant
Stobo Castle Health Spa Limited —Peebles
- Part-time
- Hospitality
- Customer service
- English
- Employee assistance programme
- Employee discount
Quick apply
Café Assistant/Barista
Stobo Castle Health Spa Limited —Peebles
- Part-time
- Serving
- Hospitality
- In-person
- Employee assistance programme
- Employee discount
Quick apply
Leisure / Activities Assistant
Peebles Hydro —Peebles
- Up to £12.71 an hour
- Part-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Hygiene Assistant
Park Hotel —Peebles
- Part-time
- Hotel
- Bakery
- Cleaning
- Employee assistance programme
- Employee discount
Quick apply
12d
Laundry Assistant
Stobo Castle Health Spa —Peebles
- Part-time
- Organisational skills
- In-person
- Hotel experience
- Employee assistance programme
- Employee discount
Quick apply
Food Services Assistant
Sainsbury's —Peebles
- £13.23 an hour
- Part-time
- Cleaning
- Employee assistance programme
- Employee discount

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Business Support Assistant - Peebles High School

Scottish Borders Council -
Peebles

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Job details

Permanent
£13.73 - £14.46 an hour
4 days ago

Qualifications

Record keeping
Customer service call handling
Inbound customer enquiry call handling
Report generation
Spreadsheets
Filing
English
Social media platforms
Client services
Data entry
Customer support
Customer interaction

Full job description

Job Description

Grade: 4A

Hourly Rate: £13.73 - £14.46

Hours: 35

Salary: £21,646.34 - £22,797.11 per annum

Contract Duration: Permanent

Please note this is term time only.

Role Purpose

PRINCIPAL DUTIES & RESPONSIBILITIES

1. Carry out a range of admin activities using prescribed procedures which supports managers to provide solutions to support their business needs which are aligned to Council policies.

2. Provide confidential admin support in line with procedures and guidelines.

3. Provide high standards of customer care and best practice at all times to assist the delivery of efficient and professional services.

4. Handle general enquiries by acting as an initial point of contact for customers, where possible answering enquiries or passing them on to specific officers to ensure that the enquiry is dealt with appropriately and to the satisfaction of the customer.

5. Work collaboratively within a team, sharing knowledge and information with others to develop colleagues and remove the risk of single points of failure.

6. Work flexibly according to business needs, providing cover for colleagues as necessary.

7. Respond to requests from internal and external clients, deal with problems and/or emergency situations within guidelines / procedures whilst applying judgment.

8. Receive and assess calls logged through Customer Services colleagues and direct queries accurately.

9. Use a variety of software packages, updating and maintaining a variety of systems/databases.

10. Design and create spreadsheets including complex formulae for use in the department. Adapt spreadsheets to ensure fit for purpose.

11. Maintain filing systems (paper and electronic) in compliance with records management and audit requirements.

12. Input data and maintain records, verifying, highlighting and/or resolve routine exceptions.

13. Prepare and provide management information and reports using data readily available.

14. Collate and prepare statistical information, ensuring accuracy and adhering to deadlines

15. Prepare information to be used to collect income on behalf of the department through a variety of payment methods for internal and external customers.

16. Participate in all learning and development activities necessary to achieve personal and team performance objectives and targets.

17. Ensure compliance with and promote equal opportunities and diversity.

18. Must take reasonable care for the health and safety of themselves, other employees and anyone else who may be affected by their work activities carried out. Employees shall work in accordance with policies, procedures, information, instructions, and / or training received.

19. This profile is indicative of the nature and level of responsibility associated with the post. It is not exhaustive and the post holder may be required to undertake such other duties as may be required by the Depute Chief Executive to meet the needs and responsibility of the Department and the Council

20. This role may include work in relation to the school website and maintaining school social media pages.

Essential

Minimum of 3 Standard Grades at level 1, 2, 3 (or equivalent), including English

Informal Enquiries

Informal enquiries may be made to Katie Hunwick at [email protected].

Scottish Borders Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010. In particular from candidates who assess themselves as having a disability, under the Disability Confident Employer scheme this guarantees an interview to those individuals who meet the essential criteria of the post. All appointments will be made on merit.

Scottish Borders Council is committed to providing support for Armed Forces Veterans. Showing its commitment to the Armed Forces Covenant, the Council guarantees an interview to veterans who meet the essential criteria of the post. All appointments will be made on merit.

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business support assistant peebles high jobs in hawick, scb

Business Support Assistant - Peebles High School

Assistant Manager

Food & Beverage Assistant

Café Assistant/Barista

Leisure / Activities Assistant

Hygiene Assistant

Laundry Assistant

Food Services Assistant

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