1st line support engineer Work, Jobs in Hawkhurst, Ken (with Salaries)

1st Line Support
Countrystyle Recycling —Sittingbourne
- £31,000 a year
- Windows
- Microsoft Office
- Driving
- Employee assistance programme
- Life insurance
1st Line IT Support
Trooli —West Malling
- £25,000 - £26,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Scripting
- Employee discount
- Gym membership
Quick apply
3d
3rd Line IT Support
Trooli —West Malling
- £45,000 - £50,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Scripting
- Employee discount
Quick apply
3d

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1st Line Technical Support Agent
Digital Fibre —Maidstone
Keeping customers updated throughout the fault resolution process. Providing first-line technical support via telephone, email and ticketing systems.
£25,420.00 - £41,456.27 a year
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2d
Junior IT Support Engineer – MSP Helpdesk - Full Time
Eipsys Limited —Chelmsford
Full UK driving licence and own transport (helpful for occasional client visits). Ideally you will have around *1 year's experience in an IT support role* and…
£26,000 - £28,000 a year
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4d

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1st Line Support

Countrystyle Recycling -
Sittingbourne

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Job details

Permanent
£31,000 a year

Benefits

Cycle to work scheme
Company events
Employee assistance programme
Life insurance
Car scheme

Qualifications

Driving Licence
GCSE
Windows
Microsoft Office
Driving
IT

Full job description

Job Title: 1st Line Support

Location: Ridham, Sittingbourne and other sites in the southeast as required

Salary: Â£31,000 per annum

Job Type: Permanent, Full time

Hours: 40 hours per week

About Us:

Countrystyleâ€™s mission is to provide outstanding customer service, drive innovation, and set market standards for sustainable quality. We transform waste into a valuable resource to protect precious natural resources. We make it easy for our clients to achieve our mutual goals and deliver waste outcomes which benefit the wider community. Our customers love to work with us, they trust us, and share our mission.

About the role:

The main purpose of the role is to provide technical support across all sites and contracts for all support tickets including server, desktop and networking infrastructure and telephone systems, both landline and mobile services.

Please note this position is based entirely on-site and requires attendance in the office five days a week.

Responsibilities:

Manage and maintain good quality, accurate documentation on all IT processes.
Maintain systems, resolving any general workplace IT issues.
Assist the wider IT team to deliver IT projects, such as a new workflow, including the carrying out of testing.
Assist the wider IT team to monitor the network for all sites and working closely with our outsourced IT department on any issues.
Assist in maintaining our printer outsourcing contract.
Co-ordinate data compliance with our outsourced IT department (e.g. laptop encryption, remote wiping etc) ensuring our IT infrastructure is secure and compliant with regulations (including GDPR).
Monitor and update the â€˜IT issuesâ€™ database.
Staff have a duty to take care of their own health and safety and that of others who may be affected by their actions at work.
Staff must co-operate, report unsafe conditions and comply with the company management systems and safe systems of work as well as co-workers to help everyone meet their legal requirements.

About you:

Essentials:

Strong Communications skills at all levels
MS Office to intermediate level
Documentation to entry Level
Previous experience in a similar role/ IT Field or IT Qualification
Ability to work to tight deadlines
GCSE grades A-C
Proactive with a desire to learn new skills
Attention to detail
UK Driving Licence Required

Desirable:

Networking (Unifi/ Meraki/ Cisco) Knowledge
Knowledge of Windows Operating Systems

Benefits:

Life Insurance with access to GP24
Commitment to wellbeing through Employee Assistance Programme
Electric Car salary sacrifice scheme for eligible employees
Cycle to work scheme
Company Events
GymFlex salary sacrifice

Please send your CV for this role.

Overseas candidates will NOT be considered for this role. We are not sponsoring Visaâ€™s at this time, so please refrain from applying unless eligible to work in the UK.

Candidates with experience or relevant job titles of; 1st Line IT Support Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, 1stLine Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT Support Engineer, 1st Line Support Technician, Technical Support, IT Support, IT Systems Engineer may also be considered for this role.

Apply Now

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