It service desk engineer Work, Jobs in Hawkhurst, Ken (with Salaries)

IT Service Desk Engineer
computer2cloud —Polegate
- From £25,000 a year
- Full-time
- Microsoft Access
- Azure
- Customer service
- Employee discount
Quick apply
2d
Facilities Service Desk Team leader (Maternity Cover) Full time
Poyntell —Cranbrook
- £32,000 - £34,000 a year
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
9d
IT Second Line Engineer FTC 2 Years
Kent Fire and Rescue Service —Maidstone
- £37,478 - £42,104 a year
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- SharePoint
- Free parking
- Health & wellbeing programme
Quick apply
11d
IT Operations Engineer - Fixed Term Contract
Horder Healthcare —East Grinstead
- Up to £27,222 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
Helpdesk Engineer (Service Requests)
Commercial Services Group —West Malling
- £25,948.96 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Communication skills
- Annual leave
Quick apply
2nd Line Engineer
Akita Systems Ltd —Sevenoaks
- £30,000 - £35,000 a year
Maintenance Assistant
MidKent College —Maidstone
- £25,878 - £29,729 a year
- Full-time
- University
16h

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Facilities Service Desk Team leader (Maternity Cover) Full time
Poyntell —Cranbrook
Our service desk is the hub of our busy and varied business, it is the first point of contact and the key organisational/logistical management area of our…
£32,000 - £34,000 a year
Quick apply
9d
Facilities Lead - Sky Spaces
Emcor —Isleworth
Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden…
Quick apply

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IT Service Desk Engineer

computer2cloud
Polegate

Quick apply

Job details

Permanent | Full-time
From £25,000 a year
2 days ago

Benefits

Company pension
Company events
Employee discount
On-site parking

Qualifications

Microsoft Windows Server
Driving Licence
Microsoft Access
Azure
Customer service
LAN
Windows
DHCP
Driving
IT support
DNS
IT
Communication skills
Active Directory
Help desk

Full job description

computer2cloud is looking for two Service Desk Technicians to join our friendly and experienced team.

You will support a varied client base, take ownership of technical issues and work across Microsoft 365, Azure, Windows, networking, servers and cloud services.

This role is suitable for someone building their IT career, as well as an established Service Desk Technician looking for greater variety and technical exposure.

About Computer2Cloud

c2c provides managed IT support and cloud technology solutions to businesses across a wide range of industries.

We combine strong technical knowledge with a personal, customer-focused approach. Our aim is not simply to close tickets, but to provide reliable support that makes a genuine difference to our clients.

What you will be doing

Providing technical support by telephone, email and remote support tools
Troubleshooting hardware, software, Microsoft 365 and networking issues
Managing user accounts, access, permissions and password requests
Investigating faults across desktops, laptops, servers and cloud services
Taking ownership of tickets from initial contact through to resolution
Keeping clients informed with clear and professional updates
Escalating complex issues with accurate information
Supporting backup, security and connectivity troubleshooting
Maintaining detailed ticket notes and technical documentation
Working closely with senior engineers and the wider service team

Technologies you may work with

Windows 10 and Windows 11
Windows Server
Microsoft 365
Microsoft Azure
Active Directory and Microsoft Entra ID
DNS, DHCP and Group Policy
Backup and recovery platforms
Networking, switches, subnets, LAN and WAN
Remote monitoring and management tools
IT service management and ticketing systems

You do not need to be an expert in every area. We are interested in your ability to investigate problems, communicate clearly and continue developing your technical knowledge.

What we are looking for

At least one year of experience in an IT support, helpdesk or service desk role
Strong troubleshooting and problem-solving skills
The confidence to take ownership of technical issues
Clear written and verbal communication
A professional and customer-focused approach
Strong organisation and attention to detail
The ability to manage several priorities effectively
A positive attitude and willingness to support colleagues
The ability to work independently and as part of a team

Previous experience within a managed service provider would be beneficial, but it is not essential.

A full, clean UK driving licence and access to a suitable vehicle insured for business use are required. Business mileage will be paid at the applicable HMRC rate.

Why join c2c?

Work with a broad range of clients, systems and technologies
Gain greater technical variety than a traditional internal IT role
Join a supportive and collaborative team
Take genuine ownership of client issues
Learn from experienced engineers
Develop your skills and progress your IT career
Make a visible contribution within a growing business

This is an opportunity to join a company where good service, technical ability and personal development are taken seriously.

Apply

Please submit your CV along with a brief introduction explaining your experience and why you would like to join computer2cloud.

Job Types: Full-time, Permanent

Pay: From £25,000.00 per year

Benefits:

Company events
Company pension
Employee discount
On-site parking

Experience:

IT: 1 year (preferred)
Customer service: 1 year (preferred)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

Refine Your Search

it service desk engineer jobs in hawkhurst, ken

IT Service Desk Engineer

Facilities Service Desk Team leader (Maternity Cover) Full time

IT Second Line Engineer FTC 2 Years

IT Operations Engineer - Fixed Term Contract

Helpdesk Engineer (Service Requests)

2nd Line Engineer

Maintenance Assistant

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