Natwest Work, Jobs in Hayes, Greater London (with Salaries)

Customer Service Officer, Coutts 24
National Westminster Bank PLC —London
- £33,390 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
1d
Tech Insight Experience for Women - Engineering
National Westminster Bank PLC —London
- Full-time
- Java
- AWS
- JavaScript
Rates & xVA Analyst
National Westminster Bank PLC —London
- £54,000 - £81,000 a year
- Full-time
- Analysis skills
- Python
- Annual leave
5d
Wealth Manager
National Westminster Bank PLC —London
- £80,600 - £120,900 a year
- Full-time
- Business development
- In-person
- Annual leave
4d
Senior UX Researcher (12 Months)
National Westminster Bank PLC —London
- £54,000 - £81,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Agile
- Leadership
- Annual leave
7d
Insight Experience for Women - NatWest Markets - Quantitative
National Westminster Bank PLC —London
- Full-time
- Master's degree
- Internship
NatWest Markets Business Risk Insights Lead
National Westminster Bank PLC —London
- £73,240 - £109,860 a year
- Full-time
- Hybrid work
- AWS
- AI
- Communication skills
- Annual leave
2d
International Market Lead, Middle East
National Westminster Bank PLC —London
- £61,000 - £91,500 a year
- Full-time
- Hybrid work
- Travel
- Banking
- Annual leave
5d
Mergers & Acquisitions (M&A) People Consultant
National Westminster Bank PLC —London
- £54,000 - £81,000 a year
- Full-time
- Hybrid work
- Human resources
- Annual leave
5d
Market Lead, Americas
National Westminster Bank PLC —London
- £61,000 - £91,500 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Annual leave
5d
Accelerator Strategic Partnership Manager (12 Months)
National Westminster Bank PLC —London
- £54,000 - £81,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Financial services
- Annual leave
5d
Business Development Director
National Westminster Bank PLC —Reading
- £61,000 - £91,500 a year
- Full-time
- Hybrid work
- Presentation skills
- IT
- Negotiation
- Annual leave
13d
Control Room Manager
National Westminster Bank PLC —London
- From £27,090 a year
- Full-time
- Hybrid work
- Annual leave
13d
Relationship Director, Corporate Banking
National Westminster Bank PLC —London
- £80,600 - £120,900 a year
- Full-time
- Hybrid work
- Leadership
- Annual leave
12d
Credit Stress Testing Analytics Manager
National Westminster Bank PLC —London
- £55,480 - £83,220 a year
- Full-time
- Hybrid work
- Doctoral degree
- Analysis skills
- Communication skills
- Annual leave
Insight Experience for Black Heritage Talent - Internal Audit
National Westminster Bank PLC —London
- Full-time
- Internship
Compliance Manager, Trade & Transaction Reporting
National Westminster Bank PLC —London
- From £27,090 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
12d
Insight Experience for Black Heritage Talent - NatWest Markets - Front Office
National Westminster Bank PLC —London
- Full-time
- Bachelor's degree
- Internship
Insight Experience for Black Heritage Talent - Coutts - Relationship Management
National Westminster Bank PLC —London
- Full-time
- Internship
Insight Experience for Black Heritage Talent - Commercial Banking - Relationship Management
National Westminster Bank PLC —London
- Full-time
- Bachelor's degree
- Internship
- Banking

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Customer Service Officer, Coutts 24

National Westminster Bank PLC -
London

Apply Now

Job details

Permanent | Full-time
£33,390 a year
1 day ago

Benefits

Annual leave

Qualifications

Microsoft Excel
Customer service
Microsoft Office
Organisational skills
Communication skills

Full job description

Location London, United Kingdom

Salary From £33,390

Job typePermanent | Contract typeFull Time

Remote / On-site Hybrid

You’ll spend some of your time at home, working with your team digitally. You’ll also regularly work at your office or hub to collaborate with your colleagues.

Entry Level

This is a general indication and doesn’t always reflect day-to-day responsibilities. Check the job description for full details.

#R-00280246

Job description

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Customer Service Officer in Coutts 24

If you have a passion for delivering excellent customer service coupled with strong communication skills, this could be your ideal role
You’ll be building rapport and trust with our private banking customers and providing them with a seamless and positive experience
In return, you'll be working in a supportive environment with opportunities to advance your personal and career development
We're always here for our customers so you'll need to be flexible in working a rotating shift pattern
This is a hybrid role so after successful training, you'll work mainly from home with an expectation for you to go into the office a minimum of 1 day per week to connect with your team
This job does not meet Skilled Worker visa sponsorship requirements

What you'll do

We’re looking for someone who can put the customer at the heart of everything they do. This means you’ll be going the extra mile, helping our customers meet their financial arrangements and goals and educating them in the different ways they can do their banking. You’ll be their first point of contact, so it’s vital that you deliver outstanding service, every time.

Day-to-day, you’ll be:

Accurately completing processes and procedures, providing our customers with a seamless and positive experience
Taking the correct actions to deliver good customer outcomes, regularly reviewing their needs
Dealing with customer queries in full and on time, referring any to other teams and colleagues where necessary
Updating customer information to make sure accurate records are maintained

The skills you'll need

You’ll bring your experience of delivering outstanding customer service and exceeding expectations in a private banking or financial services environment. With strong planning and organisational skills, you’ll be able to work well under pressure, prioritise your tasks and deliver to deadlines.

You’ll also need:

Good numerical and problem-solving skills and attention to detail
An awareness of data protection, money laundering and FCA regulations
Good knowledge of Microsoft Office, especially Microsoft Excel

You'll enjoy a comprehensive structured training programme, and on-going coaching and support to enhance your development and open up progression opportunities. When you're ready and have mastered your current role, we’ll help take your career to the next level.

How we'll reward you

Salary: £33,390 per year (pro rata for part time hours worked)

You’ll join on a competitive salary of £33,390 and in addition you’ll receive a contribution to help you save for retirement. You can choose from a range of protection, healthcare or lifestyle benefits through NatWest Group Benefits, our fully flexible reward programme.

Your benefits breakdown

Here’s a quick look at what your pay package and annual leave could look like if you get accepted for the role. We have a wide range of benefits to support you in your working life and beyond.

Please note, the presented benefits packages are based on the minimum base salary.

Tap each segment for details.

Your pay package

Your leave allowance

25 days Annual leave You’ll also have the opportunity to purchase up to 5 additional days off.

3 days Volunteering Take time off to support the causes you’re passionate about.

3 days Training Take time to build the skills you need to grow your career.

Total rewards package

Welcome to our Bishopsgate hub

Based only a few minutes’ walk from Liverpool Street Station, the central location of this office makes working there incredibly convenient. Everything you need is close by, so you can run errands, go to the gym, and socialise with friends and colleagues before and after work.

Bishopsgate recently underwent a multi-year refurbishment programme to improve spaces and facilities as well as become more sustainable.

Apply Now

Refine Your Search

natwest jobs in hayes, greater london

Customer Service Officer, Coutts 24

Tech Insight Experience for Women - Engineering

Rates & xVA Analyst

Wealth Manager

Senior UX Researcher (12 Months)

Insight Experience for Women - NatWest Markets - Quantitative

NatWest Markets Business Risk Insights Lead

International Market Lead, Middle East

Mergers & Acquisitions (M&A) People Consultant

Market Lead, Americas

Accelerator Strategic Partnership Manager (12 Months)

Business Development Director

Control Room Manager

Relationship Director, Corporate Banking

Credit Stress Testing Analytics Manager

Insight Experience for Black Heritage Talent - Internal Audit

Compliance Manager, Trade & Transaction Reporting

Insight Experience for Black Heritage Talent - NatWest Markets - Front Office

Insight Experience for Black Heritage Talent - Coutts - Relationship Management

Insight Experience for Black Heritage Talent - Commercial Banking - Relationship Management

I want to receive the latest job alerts for natwest in hayes, greater london

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What you'll do

The skills you'll need

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Your leave allowance

Total rewards package

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