Service desk analyst Work, Jobs in Hayes, Gtl (with Salaries)

First Line Service Desk Analyst
T-Tech —London
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Windows
- Annual leave
Quick apply
Service Desk Analyst
NPL —Teddington
- Windows
- Microsoft Office
- IT
4d
Service Desk Analyst
Fujitsu —Bracknell
- Full-time
- Customer service
- Windows
- In-person
- Annual leave
- Employee assistance programme
IT Service Desk Analyst
Legends Global (Europe) —London
- Microsoft Outlook
- Customer service
- Computer networking
Quick apply
Service Desk Analyst
Mace —London
- Full-time
- Hybrid work
- Microsoft Office
- SharePoint
IT Service Desk Analyst
Watson Farley & Williams —London
- Customer service
- IT
- Communication skills
Application Support Analyst
Elevate Technology Group —Gerrards Cross
- £35,000 - £40,000 a year
- Windows
- SQL
- Communication skills
Service Desk Analyst
Sopra Steria —Farnborough
- £25,750 - £30,000 a year
- Customer service
- IT
- Communication skills
- Annual leave
Service Desk Analyst
JCDecaux —London
- Full-time
- Customer service
- English
- Windows
Service Desk Analyst
Synapri —London
- Customer service
- DevOps
- Agile
Service Desk Analyst
Kingston and Richmond NHS Foundation Trust —London
- £33,262 - £36,027 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Employee assistance programme
1d
IT Support Analyst (Contract)
Verge del Castell Technologies Ltd —London
- £29,420.00 - £34,101.73 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
- Flexitime
Quick apply
2d
IT Desktop Support Analyst
CyrusOne —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Technology Support Analyst
Stevens & Bolton —Guildford
- Weekend availability
- Remote
- Customer service
- Windows
- Organisational skills
2nd Line IT Support Analyst
Level Ten —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Hospitality
- Travel
- IT
Quick apply
Service Desk Technician - 6 Month FTC
Mayer Brown LLP —London
- Overtime
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Customer service
End User Computing Analyst
JATO —Uxbridge
- Rotating shift
- Microsoft Office
- SharePoint
- In-person
4d
Deskside Support Analyst
News Corp —London
- Customer service
- Windows
- Microsoft Office
1d
End User Computing Analyst
JATO Dynamics —Uxbridge
- Rotating shift
- Microsoft Office
- SharePoint
- In-person
4d
End User Services Analyst
The Law Society —Chancery Lane Station
- £28,090 - £31,000 a year
- In-person
- Communication skills
9d

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service desk analyst jobs near hayes, gtl

First Line Service Desk Analyst

T-Tech -
London

Quick apply

Job details

Full-time
£30,000 a year

Benefits

Annual leave

Qualifications

Microsoft Outlook
Customer service
Windows
Technical support
IT support
SharePoint
Leadership
Communication skills
Active Directory

Full job description

About the Role
We are looking for a motivated and customer-focused First Line Service Desk Engineer to join our growing IT support team. This is a fantastic opportunity for someone with at least 6 months’ experience in an IT support environment who is looking to build their career.

You will be the first point of contact for users, providing high-quality technical support while delivering an excellent customer experience.

Key Responsibilities

Provide 1st line technical support via phone, email, and remote tools
Troubleshoot and resolve issues across the Microsoft technology stack
Log, update, and manage tickets through the service desk system
Escalate complex issues to 2nd/3rd line teams where appropriate
Maintain clear communication with users throughout issue resolution
Deliver a consistently high level of customer service

Requirements

Minimum 6 months’ experience in a Service Desk / IT Support role

Working knowledge of the Microsoft stack, including:

Windows OS
Microsoft 365 (Outlook, Teams, SharePoint)
Active Directory

Strong customer service and communication skills

Ability to troubleshoot and prioritise workloads effectively

A proactive and positive team player

Recruitment Process

Telephone interview with the Recruitment Manager
30-minute Microsoft Teams interview with the Hiring Manager
Online Thrive Assessment
Final stage interview

Benefits

23 days annual leave plus your birthday off
BUPA Cash Plan
50% flexible working
Work from home allowance
Two charity days per year
Professional training and funded courses
Three social events per year
A leadership role within a growing and innovative business
Opportunity to influence product, strategy, and delivery
A collaborative and high-performing team environment
Competitive salary and benefits package

Quick apply

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service desk analyst jobs in hayes, gtl

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2nd Line IT Support Analyst

Service Desk Technician - 6 Month FTC

End User Computing Analyst

Deskside Support Analyst

End User Computing Analyst

End User Services Analyst

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