Home manager Work, Jobs in Hayling Island, Ham (with Salaries)

Resident Liaison Officer - Social Housing
Sureserve —Havant
- £27,976 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Activities Co-ordinator - Part Time
Blossom House —Hayling Island
- £14.10 an hour
- Part-time
- In-person
- Care plans
- Time management
Quick apply
Senior Administrative Officer
Hampshire County Council —Fareham
- £33,178 - £36,369 a year
- Administrative experience
- Supervising experience
- Organisational skills
- Annual leave
- Employee assistance programme
Office Manager / Senior Administrator
ClearWater Sensors Ltd. —Southampton
- £30,000 - £40,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Office
- Free parking
- Annual leave
Quick apply
6d
Events Manager
Connaught Care Limited —Bedhampton
- £17.25 an hour
- Continuous improvement
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Home Manager
Care UK —Fareham
- Up to £83,000 a year
- Leadership
Capture Manager
Leidos —Whiteley
- £75,800 - £99,800 a year
- Full-time
- Sales
- Business development
- IT
- Annual leave
- Work from home
Estate Agent
The Property Experts —Waterlooville
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
Healthy Homes Damp & Mould Senior Operations Manager
Abri —Eastleigh
- Up to £69,000 a year
- Full-time
10d
Local Housing Manager
Portsmouth City Council —Portsmouth
- £42,838 - £47,181 a year
4d
Senior Service Specialist - Bournemouth, Southampton, Portsmouth
Ecolab Inc. —Portsmouth
- Overtime
- Nursing home
- Paid training
Head of Supply Chain
Apollo Fire Detectors Limited —Havant
- ERP systems
- Communication skills
- Negotiation
- Free parking
- Employee assistance programme
Quick apply
Business Development Manager
CDM Group —Hilsea
- £45,000 - £60,000 a year
- Full-time
- Sales
- Customer service
- Business development
- Free parking
- Gym membership
Quick apply
10d
Health and Social Care Trainer- Multiple locations
Choice Care Group —Southampton
- £30,000 - £35,000 a year
- Full-time
- Microsoft Office
- Driving
- Communication skills
- Employee assistance programme
- Life insurance
Project Delivery Manager
The Guinness Partnership —Havant
- £53,433 a year
- Full-time
- Customer service
- Project management
- Construction experience
6d
Senior Product Manager
SkyBound —Southampton
- £80,000 - £90,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Product management
- Software development
- Free parking
- Health & wellbeing programme
Quick apply
Operations Manager
ISS Facility Services —Chichester
- Hospitality
- Management
- Travel
Quick apply
11d
Immigration and Sponsorship Manager
The National Oceanography Centre —Southampton
- £45,233 - £49,619 a year
- Full-time
- Hybrid work
- IT
- Free parking
- Annual leave
3d
Resident Liaison Officer - Social Housing
Aaron Services —Havant
- £27,976 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
4d
PA to Divisional Director
BarrattDevelopments —Southampton
- Microsoft Powerpoint
- English
- Microsoft Office

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Resident Liaison Officer - Social Housing

Sureserve -
Havant

Quick apply

Job details

£27,976 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced paternity leave

Qualifications

Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
Construction experience
Communication skills

Full job description

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices.

Sureserve Compliance South, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.

Role

The role of our Resident Liaison Officer is to act as the main point of contact for our client and be a customer contact for compliance, relevant queries, complaints, and complex issues. The role also involves daily administration/client reporting.

Act as the main point of contact for escalated calls from Customer Service Agents
Work closely with operations/managers and liaise with customer to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress
Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised
Update and provide compliance & repair reports to client
Call customers to arrange appointments for follow up works
Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs
Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts
Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress
Attend Contract meetings
All associated ad-hoc administrative duties

The successful candidate will have

Previous administrative experience, preferably from a social housing/construction background
Able to provide a high level of courteous, professional customer service
Proficient in MS Office, in particular, Outlook and Excel
Good written and verbal communication skills
Flexible attitude with strong organisational skills

What we can offer you

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

Competitive salary
Contributory Pension scheme
Life assurance
28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.

In addition, the role offers:

Sureserve Benefits Hub, accessing over 1000’s retail discounts
Virtual GP service, 24/7, 365 days, available for employees and your immediate family
Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
Bike2Work scheme
Home & Electronics – salary sacrifice purchase scheme

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status

Reasonable adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [email protected]

Pre-employment checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks

Quick apply

Refine Your Search

home manager jobs in hayling island, ham

Resident Liaison Officer - Social Housing

Activities Co-ordinator - Part Time

Senior Administrative Officer

Office Manager / Senior Administrator

Events Manager

Home Manager

Capture Manager

Estate Agent

Healthy Homes Damp & Mould Senior Operations Manager

Local Housing Manager

Senior Service Specialist - Bournemouth, Southampton, Portsmouth

Head of Supply Chain

Business Development Manager

Health and Social Care Trainer- Multiple locations

Project Delivery Manager

Senior Product Manager

Operations Manager

Immigration and Sponsorship Manager

Resident Liaison Officer - Social Housing

PA to Divisional Director

I want to receive the latest job alerts for home manager in hayling island, ham

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