Business services officer Work, Jobs in Hayling West, Ham (with Salaries)

Resident Liaison Officer - Social Housing
Sureserve —Havant
- £27,976 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Global Officer (Recruitment)
University of Portsmouth —Portsmouth
- £35,608 - £39,906 a year
- Full-time
- Hybrid work
- University
- Mentoring
- Employee discount
14d
Parking Charge Officer
Portsmouth City Council —Portsmouth
- £28,239 - £32,061 a year
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
7d
Legal Officer
HM Courts and Tribunals Service —Havant
- £35,335 - £37,847 a year
- Part-time
- Presentation skills
- No degree
- Communication skills
- Annual leave
7d
Operator - Security Operations Centre (SOC)
Securitas UK —Waterlooville
- £29,374.80 a year
- Weekend availability
- Customer service
- English
- Organisational skills
- Employee discount
Quick apply
Project Officer
University of Portsmouth —Portsmouth
- £19,248 - £34,610 a year
- Part-time
- Hybrid work
- University
- Mentoring
- Employee discount
2d
Resident Liaison Officer - Social Housing
Aaron Services —Havant
- £27,976 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
22h
Business Support Officer
Portsmouth City Council —Portsmouth
- £26,473 - £28,239 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
3d
Administration Officer - Highways
Civic Recruitment Limited —Chichester
- £17.26 an hour
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Mobile Enforcement Officer
One Parking Solution Ltd —Portsmouth
- From £12.72 an hour
- Overtime
- Sales
- Customer service
- No experience needed
- Paid training
- Annual leave
Quick apply
13d
Prisoner Custody Officer
Serco Plc —Portsmouth
- £24,596 - £27,180 a year
- Full-time
- IT
- Communication skills
- Paid training
- Employee assistance programme
Customer Service Officer - Social Care Team
WSCC —Bognor Regis
- £29,540 - £32,061 a year
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
- Annual leave
- Employee discount
5h
Payroll , Pensions And Hr Administrator
Civic Recruitment Limited —Chichester
- £17.26 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
5d
Senior Administrative Officer
Hampshire County Council —Fareham
- £33,178 - £36,369 a year
- Administrative experience
- Supervising experience
- Organisational skills
- Annual leave
- Employee assistance programme
Mortgage Case Executive
Your Mortgage People —Fareham
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Mentoring
- Organisational skills
Quick apply
14d
Senior Administrative Assistant
Hampshire County Council —Gosport
- £25,186 - £26,244 a year
- Microsoft Outlook
- Administrative experience
- IT
- Annual leave
- Employee assistance programme
9d
Finance Assistant (SEN)
WSCC —Chichester
- £26,403 - £26,824 a year
- Full-time
- Hybrid work
- Administrative experience
- Accounting
- Financial services
- Employee assistance programme
- Employee discount
12d
Commissioning Lead - Adult Services
WSCC —Chichester
- £48,226 - £51,356 a year
- Full-time
- Hybrid work
- Travel
- Annual leave
Operational Support Officer
Office for National Statistics —Fareham
- £28,138 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
22h
Hospital Engagement Officer
Portsmouth Hospitals University NHS Trust —Portsmouth
- £32,073 - £39,043 a year
- Full-time
- Sales
- Leadership
- Communication skills
Quick apply
9d

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Resident Liaison Officer - Social Housing

Sureserve -
Havant

Quick apply

Job details

£27,976 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced paternity leave

Qualifications

Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
Construction experience
Communication skills

Full job description

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices.

Sureserve Compliance South, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.

Role

The role of our Resident Liaison Officer is to act as the main point of contact for our client and be a customer contact for compliance, relevant queries, complaints, and complex issues. The role also involves daily administration/client reporting.

Act as the main point of contact for escalated calls from Customer Service Agents
Work closely with operations/managers and liaise with customer to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress
Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised
Update and provide compliance & repair reports to client
Call customers to arrange appointments for follow up works
Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs
Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts
Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress
Attend Contract meetings
All associated ad-hoc administrative duties

The successful candidate will have

Previous administrative experience, preferably from a social housing/construction background
Able to provide a high level of courteous, professional customer service
Proficient in MS Office, in particular, Outlook and Excel
Good written and verbal communication skills
Flexible attitude with strong organisational skills

What we can offer you

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

Competitive salary
Contributory Pension scheme
Life assurance
28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.

In addition, the role offers:

Sureserve Benefits Hub, accessing over 1000’s retail discounts
Virtual GP service, 24/7, 365 days, available for employees and your immediate family
Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
Bike2Work scheme
Home & Electronics – salary sacrifice purchase scheme

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status

Reasonable adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [email protected]

Pre-employment checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks

Quick apply

Refine Your Search

business services officer jobs in hayling west, ham

Resident Liaison Officer - Social Housing

Global Officer (Recruitment)

Parking Charge Officer

Legal Officer

Operator - Security Operations Centre (SOC)

Project Officer

Resident Liaison Officer - Social Housing

Business Support Officer

Administration Officer - Highways

Mobile Enforcement Officer

Prisoner Custody Officer

Customer Service Officer - Social Care Team

Payroll , Pensions And Hr Administrator

Senior Administrative Officer

Mortgage Case Executive

Senior Administrative Assistant

Finance Assistant (SEN)

Commissioning Lead - Adult Services

Operational Support Officer

Hospital Engagement Officer

I want to receive the latest job alerts for business services officer in hayling west, ham

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