Customer experience specialist Work, Jobs in Hazel Grove, Gtm (with Salaries)

Scheduling Specialist
Quooker UK —Manchester
- £28,500 a year
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
Quick apply
Growth Account Executive
Street Group —Manchester
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
- Work from home
- Flexible schedule
Quick apply
Venue Sourcing Specialist - Meeting & Events
Absolute Venues —Hale
- £28,000 - £30,000 a year
- Full-time
- Sales
- English
- Hotel
Quick apply
9d
Complaints Resolution Specialist
MCS —Warrington
- £32,112 a year
- Full-time
- Microsoft Word
- Analysis skills
- Organisational skills
- Free parking
- Annual leave
Quick apply
Account Manager
Street Group —Manchester
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
- Work from home
- Flexible schedule
Quick apply
Growth Sales Executive
Street Group —Manchester
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
- Work from home
- Flexible schedule
Quick apply
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Manchester
- Temporary
- Customer service
Customer Service Specialist
EMR Group —Warrington
- Full-time
- Microsoft Excel
- Microsoft Office
- IT
- Annual leave
Quick apply
Customer Support – Technical Support Specialist
Aareon AG —Manchester
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Accounting
- Organisational skills
- Work from home
Recruitment and Outreach Co-ordinator
The Manchester College —Manchester
- £26,000 - £31,000 a year
- Weekend availability
- Customer service
- English
- Analysis skills
- Annual leave
- Employee assistance programme
Customer Outcomes & Complaints Lead
Leek Building Society —Leek
- Up to £40,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Continuous improvement
- Annual leave
- Sick pay
Quick apply
Customer Operations Co-ordinator
SafeGroup Services Limited —Manchester
- £29,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Employee discount
- Sick pay
Quick apply
2d
Caseworker - Manchester
Ministry of Justice —Manchester
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- No experience needed
- Presentation skills
- IT
- Annual leave
- Employee discount
1d
Legal Assistant
Ascent —Manchester
- £26,325 a year
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Social Value Officer
Equans —Winsford
- Full-time
- Travel
- Annual leave
- Employee assistance programme
Car Finance Specialist
Kandoo Car Credit Ltd —Manchester
- £28,000 - £63,000 a year
- Full-time
- Sales
- In-person
- Free parking
- Gym membership
Quick apply
14d
Resolution Support Officer
First Choice Homes Oldham —Oldham
- £28,580 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
12d
Freelance In-Person Event Specialist - Manchester, UK
Visit.org —Manchester
- Temporary
- Customer service
- English
- Travel
Quick apply
Customer Complaints Executive (Insurance)
Booking.com —Manchester
- Full-time
- Hybrid work
- English
- Analysis skills
- Organisational skills
- Annual leave
- Employee discount
Anti-Corruption Investigation Officer
HM Revenue and Customs —Manchester
- £31,096 - £37,919 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
3d

I want to receive the latest job alerts for customer experience specialist in hazel grove, gtm

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience specialist jobs near hazel grove, gtm

Scheduling Specialist

Quooker UK
Manchester

Quick apply

Job details

Permanent | Full-time
£28,500 a year

Benefits

Free parking
Free flu jabs
Discounted or free food
Company pension
Company events
On-site parking

Qualifications

Customer service
Logistics
Microsoft Office
Analysis skills
Organisational skills
Communication skills

Full job description

We're recruiting a full-time Scheduling Specialist to join our friendly Scheduling Team in Manchester.

As a Scheduling Specialist, you'll play a key role in keeping our nationwide team of engineers running efficiently. You'll be responsible for planning and optimising engineer diaries, coordinating appointments, and working closely with multiple departments to deliver the best possible service to our customers.

This is a fast-paced role where no two days are the same. If you enjoy problem-solving, thinking on your feet, and finding solutions, we'd love to hear from you.

Role Details

Full-time, permanent position
40 hours per week
Monday to Friday
Working hours: 8:00am – 4:00pm
Office-based at our Manchester office

Key Responsibilities

Planning and optimising engineer diaries to maximise efficiency and minimise travel time
Scheduling service appointments, installations and urgent call-outs across the UK
Liaising with engineers throughout the day to manage changes, delays and emergency work
Speaking with customers by phone and email to arrange and amend appointments
Working closely with our Service, Sales and Orders teams to ensure a smooth customer journey
Responding quickly to cancellations and making the best use of available appointment slots
Accurately maintaining customer information and appointment records within our systems
Delivering outstanding customer service while balancing customer expectations with operational requirements

Skills & Qualities We're Looking For

Previous experience in a Field Service Scheduler or similar scheduling/planning role is essential.
Excellent organisational skills with the ability to manage multiple engineer diaries and competing priorities.
Strong attention to detail and the ability to make informed decisions in a fast-paced environment.
Confident communicator with excellent written and verbal communication skills, able to build positive relationships with engineers, customers and internal teams.
Experience of planning appointments efficiently while considering travel time, geography and engineer skill sets.
Calm under pressure, adaptable and confident dealing with last-minute changes and finding practical solutions.
A proactive team player who enjoys working collaboratively and supporting colleagues.
Highly confident and comfortable speaking to customers and engineers over the phone, with the ability to handle challenging conversations professionally and build rapport.

What We're Looking For

We're looking for someone who enjoys a challenge, thrives in a busy environment, and takes pride in finding solutions. If you're organised, resilient, and enjoy making a real difference to both customers and colleagues, we'd love to hear from you.

Pay: £28,500.00 per year

Benefits:

Company events
Company pension
Discounted or free food
Free flu jabs
Free parking
On-site parking

Experience:

Scheduling : 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer experience specialist jobs in hazel grove, gtm

Scheduling Specialist

Growth Account Executive

Venue Sourcing Specialist - Meeting & Events

Complaints Resolution Specialist

Account Manager

Growth Sales Executive

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Customer Service Specialist

Customer Support – Technical Support Specialist

Recruitment and Outreach Co-ordinator

Customer Outcomes & Complaints Lead

Customer Operations Co-ordinator

Caseworker - Manchester

Legal Assistant

Social Value Officer

Car Finance Specialist

Resolution Support Officer

Freelance In-Person Event Specialist - Manchester, UK

Customer Complaints Executive (Insurance)

Anti-Corruption Investigation Officer

I want to receive the latest job alerts for customer experience specialist in hazel grove, gtm

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected