It executive Work, Jobs in Headingley, Wyk (with Salaries)

Customer Services Executive
Zenith —Leeds
- From £26,779.35 a year
- Hybrid work
- Contracts
- Communication skills
- Free parking
- Annual leave
3d
Executive Assistant
White Rose Academies Trust —Leeds
- £30,512 - £32,221 a year
- Organisational skills
- School
- Employee assistance programme
4d
Customer Experience Assistant
Luminate Education Group / Business Support —Leeds
- £25,948 a year
- Hybrid work
- Customer service
- Microsoft Office
- Education
- Annual leave
3d
Legal Officer
HM Courts and Tribunals Service —Leeds
- £35,335 - £37,847 a year
- Full-time
- Hybrid work
- Presentation skills
- No degree
- Travel
- Annual leave
- Work from home
Sr. IT Business Services Specialist
Solera —Leeds
- Full-time
- Azure
- Windows
- Microsoft Office
Customer Care Administrator
Zenith —Leeds
- From £26,215.15 a year
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Free parking
- Annual leave
10d
CRM Executive
Gear4Music —York
- Full-time
- Microsoft Excel
- Analysis skills
- Presentation skills
- Free parking
- Employee assistance programme
Senior Web Delivery Executive
Stowe Family Law —Leeds
- £36,000 - £42,000 a year
- Hybrid work
- JavaScript
- AI
- HTML
- Annual leave
- Bereavement leave
Paid Social Media Executive with Google Ads Experience
Brand Ambition —Leeds
- £24,500 - £28,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Social media management
- Travel
- Flexitime
- Flexible schedule
Quick apply
4d
Immigration Caseworker
Home Office —Leeds
- £32,110 - £33,073 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
2d
IT Manager
Fortrea —Leeds
- Full-time
- Communication skills
Recovery & Resolution Analyst
Yorkshire Building Society —Leeds
- Up to £40,000 a year
- Call to connect
- Hybrid work
- Analysis skills
- Financial services
- Communication skills
4d
Junior Underwriter (Loan Administration)
DSG Prestige (Part of DSG Group) —Otley
- From £26,089 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
3d
Executive Assistant
Proxima —Leeds
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
12d
Graduate Digital Marketing & AI Content Executive
Hague Group —Normanton
- Up to £28,000 a year
- Full-time
- Marketing
- Writing skills
- Driving
- Free parking
- Annual leave
Quick apply
6d
Apprentice Operational Support Officer (Band 6/AO)
Health and Safety Executive —Leeds
- £28,499 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- IT
13d
Social Media & Community Executive
NEOM Wellbeing —Harrogate
- Full-time
- Social media management
- Communication skills
- Employee discount
Quick apply
3d
Quality Assurance Officer
Luminate Education Group / Business Support —Leeds
- £27,632 - £29,255 a year
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
2d
Retail Sales Advisor - York
Oak Furnitureland —York
- £47,000 - £51,723 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
12d
Technology - Delivery Manager
Pharmacy2U —Leeds
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Agile
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
6d

I want to receive the latest job alerts for it executive in headingley, wyk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Services Executive

Zenith -
Leeds

Apply Now

Job details

Permanent
From £26,779.35 a year
3 days ago

Benefits

Free parking
Cycle to work scheme
Annual leave
Tech scheme
Employee assistance programme
Car scheme
On-site parking

Qualifications

Contracts
Communication skills

Full job description

Are you someone who enjoys solving problems, communicates clearly, and takes pride in supporting customers? Are you looking for a role where doing the right thing matters, your development is encouraged, and your work has a real impact? If so, the Customer Services Executive opportunity at Zenith could be the perfect net step in your career journey!

About Us

For over 30 years, Zenith has been at the forefront of the transition to sustainable vehicle solutions. As the UK's largest independent vehicle solutions provider, we take pride in our people, our award-winning service, and our mission to make mobility smarter, greener, and accessible to everyone.

Within our Consumer Division, we work as a trusted partner to major automotive brands and financial institutions. Our Customer Services team plays an essential role in providing fair, consistent and supportive interactions within an FCA‑regulated environment, where doing the right thing isn't just required - it's who we are.

We work closely with our long-standing corporate partners to ensure positive outcomes for every customer, especially for vulnerable customers who need us most. Throughout a customer's vehicle journey - from their first enquiry and new vehicle order through to servicing, renewals and repairs - we are there to provide clear guidance, timely updates and reassurance.

We're looking for people who bring attention to detail, empathy, and the confidence to communicate clearly and simply. If you can follow structured frameworks, apply risk and escalation protocols, produce accurate case notes, and explain complex information in a human way, you already have the foundations to thrive with us.

What you'll be doing

You'll provide exceptional customer service throughout the duration of a customer's vehicle contract - from the point of delivery to collection. You will manage all customer interactions with professionalism, empathy, and efficiency, ensuring every query is handled with care, and contributes to building strong, long-term relationships. Your day to day responsibilities will include:

Providing support via phone and email; responding to queries and delivering excellent customer service within SLAs.
Logging calls and emails as cases and follow-up on associated tasks through to conclusion.
Processing order amendments, contract modifications and amendments.
Handling a wide variety of queries such as order updates, order bank management, MOT and service queries and fine queries.
Managing administrative tasks such as uninsured vehicles, cherished plate requests, overseas travel requests.
Supporting customers through the renewals process, taking a leading role with the day-to-day management of renewals.
Working collaboratively with internal teams to resolve complaints and customer queries.
Responding to complaints via email, telephone and Trust Pilot always adhering to our internal complaints handling procedure.

This is a hybrid role, with team members typically spending three days a week in our Leeds Kirkstall Forge office.

What you'll bring

We welcome people from varied customer-facing backgrounds who are comfortable working within structured processes and regulated environments. You'll bring:

Strong attention to detail
Clear communication, with the ability to explain rules, contracts and processes simply
Experience following processes, frameworks or guidelines.
The ability to understand diverse customer needs, understanding vulnerabilities and displaying empathy
A commitment to achieving high-quality service outcomes.
Good written communication and accurate case note recording.
A calm, solutions‑focused approach when challenges arise.

But beyond skills, our values define our success. We champion:

Integrity & Fairness
Customer Centricity & Empathy
Diligence & Attention to Detail
Accountability
Respect & Professionalism
Transparency
Courage to Speak Up
Adaptability & a Learning Mindset
Collaboration
Continuous Improvement

Why Choose Zenith?

A Culture designed for growth

We're committed to supporting your development from day one through:

Structured onboarding to build confidence in an FCA‑regulated environment.
Regular regulated training.
Tailored workshops covering both soft and technical skills.
Ongoing coaching from our People Leads, adapting to your individual learning style.
Agile updates to support new FCA requirements and partner needs.

Real career pathways

With customer service, credit control, complaint handling and more all within the division, you'll find opportunities to:

Cross‑skill across teams
Broaden your knowledge
Explore specialist areas
Build a long‑term career – including paths into leadership

A team you can feel proud of

Our culture is built on integrity, empathy and collaboration - where teams work collaboratively to deliver high‑quality outcomes, protect vulnerable customers and uphold the standards expected by our corporate partners.

What's In It For You

Competitive Salary: Starting from £26,779.35
Great Benefits: Enjoy 24 days of annual leave plus your birthday off, Critical Illness Cover, Dental and Health Cash Plans, Funded HRT Treatment, Tech Scheme, Car Sacrifice Scheme, Cycle to Work Scheme, Season Ticket Loans, breakdown cover and more
Career Development: Access to our MyGPS personal development framework ensures structured growth opportunities.
Inclusive Culture: Join a workplace committed to diversity and inclusion, supported by colleague-led networks.
Work-Life Balance: Hybrid working options, Onsite GP offering virtual, telephone, and in person services & Employee Assistance Programme, Mental Health First Aiders and sports and social clubs
Outstanding Facilities: Free onsite parking and first-class amenities.

Sound Like the Right Opportunity for You? Apply Now!

We want to positively encourage differences in Zenith and believe it is critical to our success as a company. Zenith is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

Apply Now

Refine Your Search

it executive jobs in headingley, wyk

Customer Services Executive

Executive Assistant

Customer Experience Assistant

Legal Officer

Sr. IT Business Services Specialist

Customer Care Administrator

CRM Executive

Senior Web Delivery Executive

Paid Social Media Executive with Google Ads Experience

Immigration Caseworker

IT Manager

Recovery & Resolution Analyst

Junior Underwriter (Loan Administration)

Executive Assistant

Graduate Digital Marketing & AI Content Executive

Apprentice Operational Support Officer (Band 6/AO)

Social Media & Community Executive

Quality Assurance Officer

Retail Sales Advisor - York

Technology - Delivery Manager

I want to receive the latest job alerts for it executive in headingley, wyk

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected