business support Work, Jobs in heage, dby (with Salaries)

Customer Service Coordinator (Sales Administrator)
DS Smith —Belper
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Employee assistance programme
- Employee discount
Administrator
Network Plus —Alfreton
- £28,600 a year
Quick apply
Executive Events Host
JLL —Belper
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Flexible schedule
Business Support Administrator
Simply Luxe by Autajon —Nottingham
- Up to £25,000 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Accounting
- Free parking
Quick apply
Office Admin Assistant
Ashbourne Community Transport —Ashbourne
- £13.04 - £14.64 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Driving
- Free parking
Quick apply
5d
Supply Early Years Educator - Kids Planet Kilburn
Kids Planet Nurseries —Belper
- £10.90 - £13.18 an hour
Business Support Officer
Direct Help & Advice —Derby
- £25,303 - £25,953 a year
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- Typing
- Free parking
- Annual leave
Quick apply
2d
Central Operations Support
Mortgage Advice Bureau —Derby
- Up to £30,000 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
10d
Associate Business Analyst
EtioGlobal —Sheffield
- £500 a day
- Analysis skills
- No degree
- Agile
11d
Trainee Remedial Supervisor
Building Cosmetic Services Ltd —Belper
- £29,835 - £30,000 a year
- Full-time
- No experience needed
- English
- Administrative experience
- Annual leave
- Sick pay
Quick apply
4d
Sales & Events Executive
Moorwood Hotel Collection —Alfreton
- £24,420.00 - £62,179.15 a year
- Part-time
- Hospitality
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
1d
Project Admin
LAC Conveyor Systems Ltd —Nottingham
- £29,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
5d
Business Coordinator - Project Planner/ Scheduler (Social Housing Construction)
Gratton Construction Limited —Derby
- £27,000 - £32,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
- Free parking
- Sick pay
Quick apply
9d
[6798] Control Room Operator
National Highways —Nottingham
- £36,262.50 - £37,762.50 a year
- Typing
- Communication skills
6d
Support Worker
Achieve Together —Kilburn
- £12.80 - £12.90 an hour
- Full-time
- Employee discount
4d
UK Immigration Specialist
Rolls-Royce —Derby
- Full-time
- Travel
5d
Business Support Administrator
Nottinghamshire County Council —Nottingham
- Part-time
- Microsoft Office
- Organisational skills
- Communication skills
Fraud Investigator
Capital One UK —Nottingham
- Full-time
- In-person
- Work from home
Reception and Customer Service (Placemaker)
Places for People —Heanor
- £3,860 a month
- Sales
- Customer service
- Teaching
- Annual leave
- Employee discount
5d
Information Analyst
Derby City Council —Derby
- £33,143 - £36,363 a year
- Full-time
- Hybrid work
- SQL
- IT
- Communication skills
- Annual leave
- Employee assistance programme
3d

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business support jobs near heage, dby

Customer Service Coordinator (Sales Administrator)

DS Smith -
Belper

Apply Now

Job details

Full-time

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Word
Microsoft Excel
Computer literacy
B2B
Organisational skills

Full job description

About the role

The DS Smith customer service team are a dynamic and vibrant mix of professionals who focus on delivering the sales strategy, goals and performance whilst working to delight our customers by showcasing our sustainable and innovative packaging solutions - The customer service team are the face of our business and our biggest ambassadors!

Are you currently working in a sales administrative role but fancy something slightly different? Are you super organised and enjoy working as part of a wider team? If you are thinking about taking the next step in your career, then this might be the role for you!

We are looking for an enthusiastic, pro-active, and self-motivated individual to join our UK Packaging Division as a Customer Service Co-ordinator based at our Belper site. As a natural "people-person," you will thrive on being the primary internal point of contact for a defined customer base, working across the business to achieve world-class service goals by building strong relationships with customers.

Working closely with Design, Production, and Site teams, you will manage the end-to-end customer journey. This includes handling order management, artwork and tooling coordination, and inventory analysis. Being organised with fantastic attention to detail is vital, as you will ensure all reporting and account documentation is accurate and reflective of our current working practices.

This role is a central part of our site team and deals with various stakeholders—no two days are the same! You will be pro-actively resolving challenging situations and identifying opportunities to up-sell, making this the perfect role for a natural communicator who wants to "go the extra mile."

Key responsibilities include:

Process new and repeat orders, analysing customer forecasts to balance stock levels and meet delivery call-offs
Manage artwork and tooling origination, seeking prompt approvals to meet production timelines and recovering spend through proactive invoicing
Acknowledge and resolve customer complaints, following through on solutions to ensure total customer satisfaction
Build strong relationships with Territory Managers and the Shared Service Centre (SSC) to provide a united service to our customers
Challenge existing process flows to deliver upon our customer excellence programme and improve cross-departmental efficiency

So, if you have excellent attention to detail, experience in a B2B or B2C customer-facing role and fancy a new challenge—then we might be looking for you!

About you

Relevant customer facing experience – ideally within a B2B or B2C environment.
Able to work independently but also comfortable building strong working relationships with colleagues and stakeholders around the business
A positive and can-do attitude
Strong organisational skills with proven ability to handle multiple tasks at any given time
Computer literate, especially on Microsoft packages (Excel, Word, etc)

Benefits

Competitive salary
25 days holiday plus bank holidays
Pension scheme, life assurance and income protection
Employee Assistance Programme
Employee Discounts
Cycle to work scheme

Location: This is a full-time role based on our site in Belper, Monday to Friday. The working hours 8.30am-5pm Monday to Thursday ( one of these days can be 8-4pm ) with an hour for lunch and 8.30am to 3.30pm Friday.

About us

We are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products. We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 65,000 colleagues in North America and Europe, Middle East, and Africa (EMEA), who are experts in innovation, manufacturing, design, sales, sustainability, supply chain, and much more. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Become part of a world-leading organisation and do your best work with us!

To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed.

Our people come from diverse backgrounds, bring different perspectives, ideas, and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria.

#LI-NS

#DSMISC

Apply Now

Refine Your Search

business support jobs in heage, dby

Customer Service Coordinator (Sales Administrator)

Administrator

Executive Events Host

Business Support Administrator

Office Admin Assistant

Supply Early Years Educator - Kids Planet Kilburn

Business Support Officer

Central Operations Support

Associate Business Analyst

Trainee Remedial Supervisor

Sales & Events Executive

Project Admin

Business Coordinator - Project Planner/ Scheduler (Social Housing Construction)

[6798] Control Room Operator

Support Worker

UK Immigration Specialist

Business Support Administrator

Fraud Investigator

Reception and Customer Service (Placemaker)

Information Analyst

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