Information technology Work, Jobs in Heanor, Dby (with Salaries)

IT Support Technician
IT2 Limited —Nottingham
- £26,000 - £29,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Work from home
Quick apply
1d
IT Systems Analyst
MHR INTERNATIONAL UK LIMITED —Nottingham
- Mentoring
- IT
- Communication skills
- Employee discount
- Referral programme
JUNIOR IT SUPPORT TECHNICIAN
BULKHEAD —Derby
- £24,000 - £28,000 a year
- Full-time
- Windows
- Driving
- Linux
IT Operations Support Analyst
BGIS —Derby
- Full-time
- Azure
- Customer service
- Windows
IT Technician
ICT Independent Consulting —Leicester
- From £30,000 a year
- Full-time
- English
- Windows
- Microsoft Office
Quick apply
2d
IT Manager (IT, Cyber Security & Systems Development)
Devon and Cornwall Railways Ltd —Derby
- £50,000 - £60,000 a year
- Full-time
- Scripting
- Computer networking
- IT
Quick apply
Service Desk Technician
Sherwood Forest Hospitals NHS Foundation Trust —Sutton-In-Ashfield
- £28,392 - £31,157 a year
- Full-time
- IT
2d
Service Desk Analyst (Fixed Term)
University of Nottingham —Nottingham
- £26,908 - £28,890 a year
- Monday to Friday
- IT
- Communication skills
1d
IT Support Manager
Propel Holdings UK Limited —Nottingham
- Hybrid work
- Salesforce
- Supervising experience
- IT
IT Service Desk Analyst
TheNottingham —Nottingham
- £26,000 - £31,000 a year
- Microsoft Office
- Communication skills
6d
Customer Support Specialist – IT & Technical Support
TEK SHOP —Wollaton West
- £28,000 - £32,000 a year
- Weekend availability
- Customer service
- Windows
- Microsoft Office
- Free parking
Quick apply
IT Engineer (all genders)
HelloFresh —Derby
- Azure
- Windows
- Analysis skills
- Free parking
- Employee assistance programme
Quick apply
IT Support Technician
Elevate Technology Group —Chesterfield
- £27,000 - £32,000 a year
- Azure
IT Systems Engineer
BULKHEAD —Derby
- £29,000 - £35,000 a year
- AWS
- Driving
- Computer networking
Help Desk Operator
Derby City Council —Derby
- £23,925 - £29,540 a year
- Call to connect
- Communication skills
- Annual leave
- Employee assistance programme
6d
IT Support Engineer
Chattertons Solicitors —Newark-on-Trent
- Full-time
- Azure
- English
- No degree
Quick apply
13d
IT Security Officer - Assurance - Submarines
Rolls-Royce —Derby
- Full-time
- Hybrid work
- Azure
- AWS
- IT
9d
IT Support Apprentice
QA Apprenticeships —Nottingham
- £17,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
6d
IT Network Technician
Machine Mart —Nottingham
- £26,500 - £27,500 a year
- Azure
- Windows
- Microsoft Office
- Employee discount
Helpdesk Coordinator - Derbion
Savills Management Resources —Derby
- £13.42 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
2d

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IT Support Technician

IT2 Limited -
Nottingham

Quick apply

Job details

Permanent | Full-time
£26,000 - £29,000 a year
1 day ago

Benefits

Company pension
Work from home
Private medical insurance
On-site parking

Qualifications

TCP
Driving Licence
Azure
Customer service
Disaster recovery
Windows
Microsoft Office
DHCP
Driving
CompTIA Network+
IT support
DNS
SharePoint
TCP/IP
Cybersecurity
Communication skills
Active Directory
CompTIA A+
VPN

Full job description

IT Support Technician

Location

Eastwood, Nottingham / Hybrid Working

Salary

TBC

About Us

We are a growing Managed Service Provider (MSP) delivering IT support, cloud solutions, cybersecurity, and managed services to a diverse range of businesses across the UK. We pride ourselves on providing exceptional customer service and building long-term relationships with our clients.

Due to continued growth, we are looking for an enthusiastic and customer-focused IT Support Technician to join our technical team.

The Role

As an IT Support Technician, you will provide remote and onsite technical support to our clients, resolving a wide range of IT issues while delivering excellent customer service. You will work closely with other technicians and seniors to support and maintain client environments across Microsoft 365, Windows, networking, cloud services, and security solutions.

This role is ideal for someone with at least 1-3 years of experience in an IT support position, preferably within an MSP environment.

Key Responsibilities

Provide 1st and 2nd line technical support to clients via phone, email, and remote support tools.
Troubleshoot and resolve hardware, software, networking, and user-related issues.
Support Microsoft 365 environments including Exchange Online, SharePoint, Teams, and Entra ID (Azure AD).
Manage user accounts, permissions, and security policies.
Monitor and maintain client systems using Remote Monitoring & Management (RMM) tools.
Escalate complex issues to senior engineers where required.
Document support tickets, solutions, and technical procedures accurately.
Assist with IT projects, migrations, and new client onboarding.
Maintain excellent communication with clients throughout the support process.

Essential Skills & Experience

Minimum 1-3 years' experience in an IT Support Technician, Service Desk Analyst, or similar role.
Strong knowledge of Windows 10/11 and Microsoft Office applications.
Experience supporting Microsoft 365 environments.
Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs, Wi-Fi).
Experience with Active Directory and user administration.
Strong troubleshooting and problem-solving skills.
Excellent communication and customer service skills.
Full UK driving license

Desirable Skills & Experience

Previous experience working within a Managed Service Provider (MSP).
Experience using MSP tools, including:
RMM
Document and password management
PSA
Security Tools
M365 Protection and Backup
Knowledge of Microsoft Azure and Entra ID.
Experience with cybersecurity solutions such as EDR, MDR, email security, and vulnerability management.
Familiarity with backup and disaster recovery solutions.
Relevant IT certifications such as:
Microsoft Fundamentals
CompTIA A+
CompTIA Network+

Personal Attributes

Passionate about technology and continuous learning.
Positive, proactive, and professional attitude.
Strong attention to detail.
Ability to prioritise and manage multiple tasks effectively.
Team player with a willingness to support colleagues and clients alike.

What We Offer

Competitive salary based on experience.
Ongoing training and certification opportunities.
Exposure to a wide range of technologies and projects.
Company pension scheme.
Holiday entitlement plus bank holidays.
Friendly and supportive team environment.
Vitality Health Cover

If you're looking to develop your career within a fast-paced MSP and enjoy helping businesses get the most from their technology, we'd love to hear from you.

Pay: £26,000.00-£29,000.00 per year

Benefits:

Company pension
On-site parking
Private medical insurance
Work from home

Work Location: Hybrid remote in Nottingham NG16 3RY

Quick apply

Refine Your Search

information technology jobs in heanor, dby

IT Support Technician

IT Systems Analyst

JUNIOR IT SUPPORT TECHNICIAN

IT Operations Support Analyst

IT Technician

IT Manager (IT, Cyber Security & Systems Development)

Service Desk Technician

Service Desk Analyst (Fixed Term)

IT Support Manager

IT Service Desk Analyst

Customer Support Specialist – IT & Technical Support

IT Engineer (all genders)

IT Support Technician

IT Systems Engineer

Help Desk Operator

IT Support Engineer

IT Security Officer - Assurance - Submarines

IT Support Apprentice

IT Network Technician

Helpdesk Coordinator - Derbion

I want to receive the latest job alerts for information technology in heanor, dby

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