Banking consultant Work, Jobs in Heathrow, Eng (with Salaries)

Member Services Professional
American Express —Hounslow
- Weekend availability
- Travel
- Communication skills
- Life insurance
Senior Consultant
LexisNexis Risk Solutions —Heathrow
- Full-time
- English
- Master's degree
- Presentation skills
- Employee assistance programme
- Employee discount
PMO Consultant – Financial Services
Delta Capita —London
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Financial services
Quick apply
4d
Universal Banker
HSBC Global Services Limited —London
- From £27,200 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
9d
Senior Consultant
RELX —Heathrow
- Full-time
- English
- Master's degree
- Presentation skills
- Employee assistance programme
- Employee discount
Head of Banking
Faculty —London
- Full-time
- Hybrid work
- Mentoring
- AI
- Banking
- Annual leave
Learning and Development Consultant
Edenred —London
- Up to £55,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
Reward Consultant - Banking
Aon Corporation —London
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
Senior Consultant
RELX Group —Heathrow
- Full-time
- English
- Master's degree
- Presentation skills
- Employee assistance programme
- Employee discount
Management Consultant - Senior Consultant - Financial Services
Moorhouse Consulting —London
- £64,575 - £80,000 a year
- Business development
- Financial services
- Leadership
- Annual leave
- Employee discount
Senior Specialist, Workday Finance
Kyriba —London
- £67,900 - £85,900 a year
- Full-time
Customer Services Consultant
HSBC Global Services Limited —Croydon
- From £27,200 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
Consultant, Financial Services
FTI Consulting —London
- Full-time
Project Manager / Business Analyst Consultant - Repo & Stock Borrow Lending
G MASS —London
- Bachelor's degree
Quick apply
Analyst, ESD
European Bank for Reconstruction and Development —London
- English
- Analysis skills
- Organisational skills
1d
Data Consultant
Delta Capita —London
- Full-time
- Hybrid work
- Management
- English
- SQL
Quick apply
AI Consultant
Capsa AI —London
- Full-time
- Master's degree
- Bachelor's degree
- Contracts
- Employee stock ownership plan
Quick apply
Experienced Analyst – Investment Banking, Power, Utilities & Renewables
Guggenheim Partners —London
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
Strategic Finance Manager
IFS —Staines-upon-Thames
- Full-time
- Hybrid work
- No degree
Quick apply
Regional Finance Senior Associate
Dalberg Advisors —London
- £47,850 - £55,900 a year
- Full-time
- Hybrid work
- Health & wellbeing programme
- Work from home
Quick apply

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Member Services Professional

American Express -
Hounslow

Apply Now

Job details

Full-time

Benefits

Life insurance

Qualifications

Communication skills

Full job description

In U.S. Consumer Services (USCS), our product is Membership—delivering benefits and services that are essential to our Card Members across travel, dining, entertainment, and retail. We compete by providing a differentiated Membership experience that drives loyalty and long-term growth. USCS brings this to life through our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Travel & Lifestyle Services, the Centurion Lounge network, Global Dining, U.S. Consumer Banking, Amex Offers, Amex Ads, and best-in-class marketing programs.

The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located in the London Heathrow Airport. MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members. Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express.

Lounge Hours of operation are from 05:30am – 09:00pm Monday-Sunday. Hours are subject to change due to business need.

Minimum of 1 year recent experience servicing premium customers
Airline, lounge or travel industry experience required, including reservation experience
Passion for servicing customers with proactive solutions
Exceptional communication skills, delighting the customer with every single interaction
The ability to listen to the customer’s needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received
Must exhibit the utmost professionalism and maintain a positive attitude in all interactions
The ability to rely and collaborate with your colleagues is essential, as the lounge is a very active, fast-paced, team environment
Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members’ experience at the forefront of everything you do
Must be resourceful and capable of using the Internet effectively to research
Adapt to an ever changing environment and being resilient
Ability to work flexible shifts including nights, weekends, additional hours when needed and holidays is essential
Light to moderate lifting may be required for certain job tasks

Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Apply Now

Refine Your Search

banking consultant jobs in heathrow, eng

Member Services Professional

Senior Consultant

PMO Consultant – Financial Services

Universal Banker

Senior Consultant

Head of Banking

Learning and Development Consultant

Reward Consultant - Banking

Senior Consultant

Management Consultant - Senior Consultant - Financial Services

Senior Specialist, Workday Finance

Customer Services Consultant

Consultant, Financial Services

Project Manager / Business Analyst Consultant - Repo & Stock Borrow Lending

Analyst, ESD

Data Consultant

AI Consultant

Experienced Analyst – Investment Banking, Power, Utilities & Renewables

Strategic Finance Manager

Regional Finance Senior Associate

I want to receive the latest job alerts for banking consultant in heathrow, eng

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