Customer service coordinator Work, Jobs in Heavitree, Dev (with Salaries)

Customer Coordinator
Advo Health —Exeter
- £24,851.23 a year
- Full-time
- Hybrid work
- Customer service
8d
Service Improvement Coordinator
LiveWest —Clyst Honiton
- £16,995 - £29,100 a year
- Monday to Friday
- Hybrid work
- Customer service
- Negotiation
- Time management
- Annual leave
- Employee discount
1d
Receptionist & Facilities Coordinator - Exeter based (Grad Opportunity)
Streets Accountants —Exeter
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
14d
Customer Service Co-ordinator
Millbrook Healthcare Group Ltd —Exeter
- £25,396.80 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
Technical Coordinator
Harrier Group —Newton Abbot
- Up to £40,000 a year
- Microsoft Office
- Communication skills
- Employee assistance programme
Sales Coordinator
SIG Plc —Uffculme
- Sales
- Customer service
- IT
- Employee discount
6h
Sales Coordinator
Organic Herb Trading —Taunton
- £25,528.10 a year
- Full-time
- Customer service
- IT
- Communication skills
- Free parking
Quick apply
2d
Branch Coordinator
Tarka Van Hire —Exmouth
- £12.71 an hour
- Part-time
- Administrative experience
- Driving
- In-person
- Free parking
- Employee discount
Quick apply

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Customer Coordinator

Advo Health -
Exeter

Apply Now

Job details

Full-time
£24,851.23 a year
8 days ago

Qualifications

Customer service

Full job description

At Advo Health, we’re the largest and leading subcontractor in government health assessments, helping the Department of Work and Pensions ensure that those who are most in need of support receive it. With experienced healthcare professionals throughout the UK, we’re proud that more than 95% of people say they had a positive assessment experience with us.

About the role

We’re looking for a Customer Coordinator to join our Advo Health team on a permanent, full-time basis. This is a vital customer-facing role within our government health assessments service, responsible for ensuring a positive claimant journey throughout the assessment process.

You’ll be the first point of contact for claimants attending disability assessments, delivering that crucial great first impression that contributes to our 95%+ positive experience rating. Working from an Assessment Centre with hybrid working opportunities, you’ll support both claimants and healthcare professionals to ensure smooth, productive assessment days with minimal impact on those we serve.

This is an excellent opportunity for someone with strong customer service skills who wants to make a real difference in supporting people through what can be a daunting process, while working in a caring and understanding environment.

What you’ll be doing

As a Customer Coordinator, you’ll:

Oversee the day-to-day running of the Assessment Centre reception area.
Conduct courtesy calls with claimants in advance of their appointments.
Assist customers with form completion including expense claims.
Use in-house computer systems to update records accurately and reschedule appointments when needed.
Advise healthcare professionals and management teams of additional claimant needs.
Prepare and maintain assessment rooms and equipment to ensure readiness for assessments.
Maintain a clean and professional workspace that creates a welcoming environment.
Escalate any accidents, incidents or inappropriate behaviour immediately.
Provide cover at other sites when required and support general administrative duties.
Build strong relationships with claimants, healthcare professionals, and the wider team.

Benefits & Culture

We strive to live and breathe our values, underpinned by a passion for what we do and a people-centric approach. Our benefits include flexible working opportunities and more: www.ascenti.co.uk/careers

Exeter, United Kingdom

Full time

£24,851.23

Apply Now

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customer service coordinator jobs in heavitree, dev

Customer Coordinator

Service Improvement Coordinator

Receptionist & Facilities Coordinator - Exeter based (Grad Opportunity)