It Work, Jobs in Heavitree, Dev (with Salaries)

Helpdesk Expert
IT Champion —Exeter
- £30,076 - £40,000 a year
- Full-time
- Hybrid work
- Mentoring
- Communication skills
- Annual leave
- Work from home
Quick apply
Technical Support Advisor 2nd Line Telco
Focus Group —Exeter
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Work from home
Quick apply
IT Support Engineer
Elevate Technology Group —Exeter
- £28,000 - £32,000 a year
- Computer networking
- Communication skills
Service Desk Analyst
BT —Exeter
- £31,529 a year
- Analysis skills
- Continuous improvement
- Gym membership
Senior IT Support Engineer
Pell Frischmann —Exeter
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- Computer networking
IT Support Engineer
DeGould —Exeter
- Computer networking
- Communication skills
- Life insurance
- Sick pay
Quick apply
Service Desk Analyst
SDI —Exeter
- £28,000 - £32,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- Computer networking
Quick apply
6d
IT Cloud & Infrastructure Engineer
University of Exeter —Exeter
- From £33,951 a year
- Hybrid work
- Maintenance
- Annual leave
13d
Systems Administrator
Deciphex —Exeter
- Weekend availability
- Hybrid work
- Google Suite
- Computer Science
- Bachelor's degree
- Annual leave
Quick apply
Quality Systems Administrator
Graphic -plc —Crediton
- From £28,020 a year
- Full-time
- Microsoft Word
- Computer literacy
- Analysis skills
- Referral programme
Quick apply
IT Support
Electrowise Ltd —Newton Abbot
- £27,000 - £30,000 a year
- Full-time
- In-person
- Employee discount
Quick apply
6d
Service Desk Analyst
South West Water —Exeter
- £28,452 - £32,000 a year
- Computer Science
- Analysis skills
- Bachelor's degree
- Employee discount
6d
Business Systems Administrator
Genuit Group —Honiton
- Up to £43,000 a year
- Full-time
- Hybrid work
- CRM software
12d
IT Systems & Infrastructure Analyst
PKF Francis Clark —Exeter
- Hybrid work
8h
Learning Management System (LMS ) Administrator
Torbay and South Devon NHS Foundation Trust —Torquay
- £28,392 - £31,157 a year
- Full-time
- Data analysis skills
- Analysis skills
- Continuous improvement
IT Trainer
Your Tech Future Ltd —Exeter
- £35,000 - £45,000 a year
- Full-time
- Microsoft Word
- Travel
- Organisational skills
- Health & wellbeing programme
Quick apply
12h
12 month FTC IT Analyst
Teign Housing —Newton Abbot
- £36,330 a year
- Full-time
- Hybrid work
13d
Technical Support Engineer – GNSS & Satellite Navigation Systems
Keysight Technologies, Inc. —Paignton
- Part-time
- Salesforce
- Engineering
- Bachelor's degree
IT Engineer - Applications
Keysight Technologies, Inc. —Paignton
- Part-time
- Microsoft Excel
- Computer Science
- Engineering
- Annual leave
Senior Solutions Architect
SR Ltd —Exeter
- £65,000 - £85,000 a year
- Full-time
- Hybrid work
- Presentation skills
Quick apply

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Helpdesk Expert

IT Champion -
Exeter

Quick apply

Job details

Full-time
£30,076 - £40,000 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Work from home
Tech scheme
Company events
Employee discount

Qualifications

Microsoft Windows Server
Technical troubleshooting
Cloud infrastructure
Mentoring junior staff
Mentoring
Communication skills
Microsoft Azure
Help desk

Full job description

About us

Since 2009, we’ve been proud to be recognised as one of the fastest-growing IT managed support providers in the South West region. We offer comprehensive and competitive Managed IT Support that includes an open and transparent approach and has the region’s only Zero Risk Guarantee.

We’re an Exeter-based technology and IT service business that supports hundreds of organisations and thousands of people. We are fast-growing, have an excellent reputation and have a best-in-class client and colleague retention rate.

Based out of our city centre offices in Exeter and operating a modern, hybrid workplace, join a fast-paced Managed Service Provider (MSP) and work with companies with a handful of users, all the way up to large enterprise-sized businesses, educational organisations, and charities with thousands of users worldwide.

What’s needed

We are looking for a Helpdesk Expert to join our team.

You should have solid hands-on experience and want to do more than just firefight tickets. You’ll be working across Microsoft 365, Azure, and on-premises environments, helping our team support 200 plus organisations and thousands of users.

This role is perfect if you’re confident with infrastructure, enjoy solving complex challenges, and want to keep developing your cloud skills while being part of a close, supportive team. In this role, you will be able to progress your career through our Tech Band programme and work with our SME, Enterprise, Security and our Modern Workplace teams.

We will work with you to create a personal development plan and identify and roadmap your progression path and will work with you to adapt this as you develop.

You’ll have:

Strong background in cloud/infrastructure support for a minimum of 4 years and ideally in an MSP environment
Solid knowledge of the Microsoft stack (Azure, M365, AD, Windows Server)
Familiar with networking basics, virtualisation (VMware/Hyper-V), and backup solutions
Proactive problem solver who enjoys technical challenges
Strong communicator with a customer-first approach
Certifications like Microsoft 365 Endpoint Administrator
A logical approach to problem-solving
Analytical capabilities
The ability to work well under pressure
Tenacity and patience
An enthusiastic approach to work and self-learning
Attention to detail and a focus on process
An understanding of business processes and constraints

Key responsibilities:

Provide advanced support across cloud and infrastructure platforms (M365, Azure, Windows Server, AD, etc.)
Handle escalations from our front line and first line Helpdesk, and resolve complex technical issues
Share your expertise with the team and mentor junior engineers
Stay ahead with training and certifications — we’ll support you with both

Why join us?

Stability and Growth – A business with deep roots and a clear future
Career Development – Funded training, certs, and exposure to varied projects
Team Spirit – Work alongside friendly, knowledgeable people who have your back
Flexibility – Hybrid working and respect for work-life balance

What we offer as a responsible employer

Organically growing year on year, offering stability and opportunities to progress
Established for 15 years +
A growing team of around 30 people
Fantastic client and colleague retention
Use of the latest technology
Be part of a highly ambitious team
Company subsidised pension
Health Insurance
Cycle to work and tech scheme approved
29 days of annual leave
We offer a hybrid working environment to colleagues who have completed their onboarding and can perform their duties in a mixed office and remote setting. Typical hybrid working is 3 days in the office, 2 days at home; however, as this is an operational role, candidates should be prepared to work from the office if required.

Due to the nature of this role, we are unable to consider applicants unwilling or unable to work from our Exeter office.

We’re not your average IT Company and aren’t looking for average people to join the team. If you have what it takes to be an IT Champion, get in touch.

If you do not have any contact from us within 7 working days please assume that on this occasion unfortunately your application has been unsuccessful, and we invite you to submit your CV for other roles you feel your skills, qualifications and experience match.

Job Type: Full-time

Pay: £30,076.00-£40,000.00 per year

Benefits:

Company events
Company pension
Employee discount
Work from home

Work Location: Hybrid remote in Exeter

Quick apply

Refine Your Search

it jobs in heavitree, dev

Helpdesk Expert

Technical Support Advisor 2nd Line Telco

IT Support Engineer

Service Desk Analyst

Senior IT Support Engineer

IT Support Engineer

Service Desk Analyst

IT Cloud & Infrastructure Engineer

Systems Administrator

Quality Systems Administrator

IT Support

Service Desk Analyst

Business Systems Administrator

IT Systems & Infrastructure Analyst

Learning Management System (LMS ) Administrator

IT Trainer

12 month FTC IT Analyst

Technical Support Engineer – GNSS & Satellite Navigation Systems

IT Engineer - Applications

Senior Solutions Architect

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