Technical consultant Work, Jobs in Hebburn, Twr (with Salaries)

X3 Technical Support Consultant
Sage —Newcastle upon Tyne
- Hybrid work
- Oracle
- Computer Science
- ERP systems
- Annual leave
2d
Service Desk Consultant - 2nd Line (Infrastructure)
Technology Services Group —Newcastle upon Tyne
- £40,000 a year
- Azure
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
AI Automation Apprentice
Sage —Newcastle upon Tyne
- Azure
- Mentoring
- Business
11d
Professional Services Engineer
Elevate Technology Group —Cramlington
- £30,000 - £35,000 a year
- Mentoring
- Computer networking
- IT
- Gym membership
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Gateshead
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Vertical Transportation Consultant - Newcastle
TÜV SÜD —Newcastle upon Tyne
- Full-time
- Microsoft Excel
- Management
- Sales
- Employee assistance programme
Sales Consultant - Government Contracts
JT Dove Limited —Chester-le-Street
- Full-time
- CRM software
- Microsoft Excel
- Sales
- Annual leave
- Employee discount
Quick apply
10d
ERP Technical Consultant - Infor M3
MOGUNTIA FOOD GROUP AG —Hetton le Hole
- Computer Science
- ERP systems
- Analysis skills
Commercial Energy Consultant
Business Bots UK LTD —Newcastle upon Tyne
- £28,811 - £47,022 a year
- Full-time
- Data analysis skills
- Presentation skills
- Organisational skills
- Free parking
Quick apply
CAD Technician
PS Design & Engineering —Washington
- Full-time
- Hybrid work
- AutoCAD
- Employee assistance programme
9d
Junior Commercial Advisor
Verisure Services (UK) Limited —Gateshead
- £3,800 a month
- Full-time
Quick apply
Environmental Consultant
AtkinsRéalis —Newcastle upon Tyne
- Full-time
- Hybrid work
- Engineering
- Travel
- Organisational skills
Lead AI Engineer - Financial Inclusion
M-KOPA —Newcastle upon Tyne
- Full-time
- Remote
- Scripting
- AI
- Leadership
Technical Customer Service Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,500 - £26,500 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
- Referral programme
Quick apply
Assistant Technology Design Engineer
Kier Group —Newcastle upon Tyne
- From £31,000 a year
- Full-time
- CAD
- Mechanical knowledge
- Flexible schedule
3d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Newcastle upon Tyne
- £3,800 a month
- Full-time
- Sales
Quick apply
Territory Manager
Medtronic —Newcastle upon Tyne
- £44,000 - £66,000 a year
- Full-time
- Presentation skills
- Driving
- Communication skills
Geo-Environmental Consultant
Arcadis —Newcastle upon Tyne
- Full-time
- Bachelor's degree
Graduate Electrical Consultant
GHD —Newcastle upon Tyne
- Engineering
- Mentoring
- Leadership
- Employee discount
- Referral programme
Oracle Fusion Technical Consultant- VBCS
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Oracle
- SQL
- AWS
Quick apply

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technical consultant jobs near hebburn, twr

X3 Technical Support Consultant

Sage -
Newcastle upon Tyne

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Job details

2 days ago

Benefits

Annual leave
Company pension

Qualifications

Microsoft Windows Server
Crystal Reports
Sage
Oracle
Node.js
Computer Science
XML
Relational databases
ERP systems
Microsoft SQL Server
English
MongoDB
Windows
Technical support
Microsoft Office
SOAP
Continuous improvement
JavaScript
Web services
GraphQL
SaaS
AI
TypeScript
Communication skills
Microsoft Dynamics Navision

Full job description

Job Description

To deliver expert Level 2 technical support and enablement for Sage X3, ensuring UKI partners receive a high-quality, professional, and solution-focused experience while contributing to knowledge development and continuous improvement across the global Sage organisation. This role sits within an exciting period of growth for Sage Enterprise within the UK and offers the opportunity to join a world-class support team focused on Sage X3. Product training on Sage X3 will be provided, enabling you to develop deep expertise in areas of the Sage X3 technical platform.

Hybrid – 3 days in our Newcastle office (global headquarters)

Key Responsibilities

Key accountabilities and decision ownership:

Customer & Partner Support (Level 2)

Provide post-sales, office-based Level 2 technical product support for Sage X3.

Primarily support Sage UKI business partners, resolving complex technical platform issues beyond Level 1 capability.

Take ownership of cases to ensure first-time resolution where possible, or clear and structured follow-up plans.

Manage demanding or sensitive partner situations, including leading conference calls and coordinating investigations across teams.

Raise high-quality product defect and enhancement reports containing accurate descriptions and reproducible steps.

Ensure excellent written and verbal communication, applying diplomacy and professionalism at all times.

Skills, know-how and experience:
Must have:

logical diagnostic, and problem-solving skills with the ability to think innovatively.

Experience in technical support or second-line support within service-level frameworks.

Experience supporting ERP or complex enterprise business systems.

Working experience with Microsoft Windows Server, Virtual Machines, and Networking & SAAS Applications.

Working experience with relational databases (Microsoft SQL Server and/or Oracle).

Strong understanding of Microsoft Office, web architecture, browsers, and internet technologies.

Excellent written and verbal English communication skills.

Ability to prioritise and manage workload effectively in a deadline-driven environment.

Self-motivated, resourceful, and a strong team player.

Experience managing customer or partner situations with tact and diplomacy.

Knowledge & Enablement:

Contribute to internal and external enablement through creation of technical blogs for the Sage X3 Community Hub.

Document complex technical issues and resolutions within the Knowledge Base.

Produce internal and external solution documentation to improve partner capability.

Participate in partner enablement days, delivering presentations and knowledge-sharing sessions.

Develop Subject Matter Expert (SME) capability and collaborate with colleagues globally.

Leverage AI tools appropriately to enhance troubleshooting efficiency, documentation quality, and knowledge sharing

Preferred:

Degree in Computer Science, Information Science, Business, or related field.

Experience using or supporting Sage X3 or other Sage products.

Experience supporting ERP systems such as Oracle Financials, Exchequer, Navision, or SAP.

Knowledge of Web Services, SOAP/XML.

Experience with Crystal Reports.

Experience with 4GL or other programming languages.

Exposure to cloud hosting environments.

Knowledge of GraphQL framework.

Experience with MongoDB, Node.js, JavaScript, or TypeScript.

Familiarity with AI technologies and their application in enterprise support environments.

Your benefits:

Generous bonuses and pension scheme: Up to 8% matched pension contribution plus 2% top-up by Sage.

25 days of paid annual leave with the option to buy up to another 5 days

8 bank holiday days

Paid 5 days yearly to volunteer through our Sage Foundation

50% income protection

Holiday buy + sell

Comprehensive health, dental, and vision coverage

Work away scheme for up to 10 weeks a year

Ongoing training and professional development

Hybrid working

Healthy Mind app membership

Access to various helpful memberships for finances, health and wellbeing

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Refine Your Search

technical consultant jobs in hebburn, twr

X3 Technical Support Consultant

Service Desk Consultant - 2nd Line (Infrastructure)

AI Automation Apprentice

Professional Services Engineer

JUNIOR SALES CONSULTANT

Vertical Transportation Consultant - Newcastle

Sales Consultant - Government Contracts

ERP Technical Consultant - Infor M3

Commercial Energy Consultant

CAD Technician

Junior Commercial Advisor

Environmental Consultant

Lead AI Engineer - Financial Inclusion

Technical Customer Service Advisor

Assistant Technology Design Engineer

JUNIOR SALES ADVISOR

Territory Manager

Geo-Environmental Consultant

Graduate Electrical Consultant

Oracle Fusion Technical Consultant- VBCS

I want to receive the latest job alerts for technical consultant in hebburn, twr

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