Technical specialist Work, Jobs in Hebron, Nbl (with Salaries)

Technical Support Specialist
Eque2 —Newcastle upon Tyne
- Hybrid work
- Customer service
- SQL
- Travel
Assistant Technical Officer - Cardiographer
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Ashington
- £25,272 a year
- Full-time
10d
Laboratory Technical Specialist
Newcastle University —Newcastle upon Tyne
- £32,080 - £34,610 a year
- Full-time
- Laboratory experience
- Maintenance
- ICU experience
3d
Technical Purchasing Specialist
EGGER Group —Hexham
- Full-time
- Analysis skills
- Driving
- IT
- Free parking
Optimisation Specialist
Kinewell —Newcastle upon Tyne
- £35,000 - £50,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Maths
- Mentoring
- Free parking
- Flexitime
Quick apply
7d
Offshore Technician Scheme
Enshore Subsea Ltd —Blyth
- £17,500 - £36,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
- Referral programme
Quick apply
13d
Therapies Assistant
Outcomes First Group —Ashington
- Monday to Friday
- Organisational skills
- School
14d
Trainee Leather Artisan - Colour Restoration
Handbag Clinic Ltd —Burnopfield
- £26,500 a year
- 8 hour shift
- Customer service
- Maintenance
- In-person
- Employee discount
Quick apply
AI Automation Apprentice
Sage —Newcastle upon Tyne
- Azure
- Mentoring
- Business
13d
Lead Technical Specialist x3
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £62,000 - £69,105 a year
- Part-time
- Azure
- AWS
- Presentation skills
- Employee assistance programme
- Employee discount
Energy & Low Carbon Manager
Northumbria Healthcare - NHFM (Northumbria Healthcare Facilities Management) —Whitley Bay
- £57,528 - £64,750 a year
- Full-time
5d
System Installation Supervisor
Admiral Slots —Gateshead
- £42,000 a year
- Full-time
- Supervising experience
- Travel
- Computer networking
Quick apply
Change Manager
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Seaton Delaval
- £49,387 - £56,515 a year
- Full-time
- Communication skills
- Negotiation
11d
Graduate AI Developer
Technology Services Group —Newcastle upon Tyne
- £26,000 a year
- Azure
- Master's degree
- JavaScript
- Annual leave
- Employee assistance programme
Information Governance Manager
Somerset Bridge Group —Newcastle upon Tyne
- Full-time
- Hybrid work
- Management
- Presentation skills
- Financial services
- Annual leave
- Referral programme
Quick apply
Research Assistant/Associate
Newcastle University —Newcastle upon Tyne
- £33,951 - £41,064 a year
- Full-time
- Doctoral degree
- Engineering
- Project management
11d
DevOps Engineer - Gateshead or Leeds
TEAM RH FITNESS LTD —Gateshead
- £50,000 - £50,001 a year
- Hybrid work
- DevOps
- AWS
- Computer networking
Quick apply
Criminal Investigator
HM Revenue and Customs —Newcastle upon Tyne
- £37,682 - £46,077 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Management
- English
- Work from home
20h
Research and Development Engineer (Marine Logistics)
Kinewell —Newcastle upon Tyne
- £35,000 - £50,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Maths
- Mentoring
- Free parking
- Flexitime
Quick apply
7d
Digital Product Design & Manufacturing Intern (paid)
Northern conversions ltd —Newbiggin-by-the-Sea
- CAD
- In-person
- Internship
- Free parking
Quick apply

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technical specialist jobs near hebron, nbl

Technical Support Specialist

Eque2 -
Newcastle upon Tyne

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Job details

Qualifications

Microsoft Windows Server
Customer service
SQL
Scripting
B2B
APIs
Web services
Communication skills

Full job description

Eque2 provides industry leading construction software to businesses across the UK and Ireland. Our solutions support everything from estimating and job costing to accounting, maintenance, and ERP helping companies work smarter and more efficiently.

We have a range of solutions that enable us to target all sizes of construction companies from c£1m t/o to c£1.5Bn t/o. All of the products are relatively complex with implementation ranging from 5 days to 100 days.

Following continued growth and recognition as a Great Place to Work for three consecutive years, we’re expanding our Support team.

The Role

We are seeking a customer‑focused and technically competent Technical Support Specialist to join our growing team. This hands-on role involves troubleshooting software issues, guiding customers through product functionality, and working closely with product and development teams to resolve bugs and improve the overall user experience. The successful person will be calm under pressure, methodical in their approach, and committed to delivering excellent support to our customers across the UK and Ireland.

You’ll thrive in this role if you enjoy problem solving, clear communication, and working in a collaborative environment where attention to detail matters.

Key responsibilities

Provide timely, professional support to customers via phone, email, and ticketing system, diagnosing and resolving software issues.
Record, prioritise and track customer incidents and requests through the CRM/ticketing tool, ensuring accurate documentation and follow-up.
Recreate and investigate reported issues, liaising with development and product teams to identify root causes and deliver fixes or workarounds.
Deliver remote training and product demonstrations to customers and internal stakeholders as required.
Contribute to and maintain the knowledge base, FAQs and user guides to improve self‑serve support resources.
Escalate complex or recurring issues appropriately and participate in post‑incident reviews to prevent recurrence.
Work with the support team to identify trends and provide data‑led recommendations to improve product reliability and customer satisfaction.
Occasionally attend customer sites or industry events to support onboarding and ensure successful product adoption.

Required skills and experience

Minimum 2 years’ experience in a software support or technical customer service role, ideally within B2B or SaaS environments.
Strong problem‑solving skills with the ability to investigate technical issues and communicate solutions clearly to non‑technical users.
Familiarity with Windows server and desktop environments; experience with SQL and basic scripting is desirable.
Experience using CRM and ticketing systems (e.g. Microsoft Dynamics, Zendesk, Freshdesk or similar).
Excellent verbal and written communication skills, with strong attention to detail.
Customer‑focused with the ability to manage competing priorities and meet SLAs.
Comfortable working as part of a team and collaborating with product, development, and account management colleagues.
Willingness to undertake occasional travel and out‑of‑hours support as required.

Desirable

Knowledge of construction or field service software is beneficial but not essential.
Relevant technical qualification (e.g. IT, computing, or industry certification).
Experience with cloud platforms and integrations (APIs, web services) advantageous.

This is an excellent opportunity to join a supportive, growing team with a focus on customer success and continuous improvement.

Eque2 is committed to equality of opportunity. We welcome applications from all suitably qualified persons regardless of background.

Apply Now

Refine Your Search

technical specialist jobs in hebron, nbl

Technical Support Specialist

Assistant Technical Officer - Cardiographer

Laboratory Technical Specialist

Technical Purchasing Specialist

Optimisation Specialist

Offshore Technician Scheme

Therapies Assistant

Trainee Leather Artisan - Colour Restoration

AI Automation Apprentice

Lead Technical Specialist x3

Energy & Low Carbon Manager

System Installation Supervisor

Change Manager

Graduate AI Developer

Information Governance Manager

Research Assistant/Associate

DevOps Engineer - Gateshead or Leeds

Criminal Investigator

Research and Development Engineer (Marine Logistics)

Digital Product Design & Manufacturing Intern (paid)

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