1st line support Work, Jobs in Heckfield, Ham (with Salaries)

1st Line Engineer - Yateley
Arc —Yateley
- Azure
- Customer service
- Windows
3rd Line IT Support Engineer
Communications Solutions UK —Reading
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Azure
- Computer networking
- SharePoint
- Work from home
Quick apply
Customer Support Advisor
Twofold Limited —Reading
- Full-time
- Customer service
- Salesforce
- Driving
Quick apply
19h
Infrastructure Technician
Fujitsu —Basingstoke
- Full-time
- Customer service
- Linux
- In-person
- Annual leave
- Employee assistance programme
1st Line Support Analyst
FluidOne —Camberley
- Azure
- Microsoft Outlook
- Customer service
- Employee assistance programme
Service Desk Analyst
Fujitsu —Bracknell
- Full-time
- Customer service
- Windows
- In-person
- Annual leave
- Employee assistance programme
12d
Bank Support Worker
Community Integrated Care —Basingstoke
- £13.12 an hour
- Call to connect
- No experience needed
- Referral programme
Quick apply
2nd Line Support Analyst
FluidOne —Camberley
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
Level 2 IT Engineer
Azteq Group Limited —Beaconsfield
- £24,420.00 - £53,402.02 a year
- Full-time
- Hybrid work
- Customer service
- Driving
- Travel
- Free parking
Quick apply
IT Sales Development Representative (SDR)
Microbyte / White Label IT —Farnborough
- £26,000 - £30,000 a year
- Full-time
- Sales
- Business development
- IT
Quick apply
6d
Children's Residential Worker
Surrey County Council —Guildford
- £31,659 - £33,952 a year
- 12 hour shift
- Microsoft Outlook
- English
- Maths
- Annual leave
- Employee assistance programme
IT Support Technician
ServiceTec Airport Services International Limited —London
- Weekend availability
- Customer service
- Windows
- IT
- Free parking
- Annual leave
Quick apply
11d
IT Support Engineer - Fixed Term
Astroscale —Didcot
- £30,000 - £50,000 a year
- Hybrid work
- Azure
- Management
- Windows
- Life insurance
- Sick pay
Tech Support Analyst
5G Communications Ltd. —High Wycombe
- £18,000 - £25,000 a year
- Microsoft Outlook
- Windows
- Computer networking
EMEA AML Officer
Invesco —Henley on Thames
- Full-time
- Hybrid work
- Spanish
- Project management
- Organisational skills
- Annual leave
- Life insurance
5d
Team Administrator
Surrey County Council —Weybridge
- £14,272 - £28,546 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
4d
Adult Learning Tutors - Surreywide
Surrey County Council —Guildford
- £26.26 - £30.57 an hour
- Part-time
- Spanish
- English
- Microsoft Office
- Annual leave
- Language training provided
Nursery Practitioner Level 3-4
Autumn Cottage Childcare Limited —Eversley
- £25,000 - £27,000 a year
- Full-time
- Free parking
- Employee discount
Quick apply
Funeral Service Operative - Flexible Hours
Funeral Partners —Godalming
- £13.91 - £14.56 an hour
- Part-time
- Annual leave
- Flexible schedule
Junior Product Development Scientist
pladis —High Wycombe
- Full-time
- Employee assistance programme
- Employee discount

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1st Line Engineer - Yateley

Arc -
Yateley

Apply Now

Job details

Qualifications

Azure
Operating systems
Customer service
Windows
Microsoft Office
DHCP
DNS
SharePoint

Full job description

About Arc:
Arc is a leading IT Managed Services Provider (MSP) based in the UK, delivering innovative and reliable IT solutions to businesses across various industries. With a strong reputation for excellence, we offer a range of services, including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, PowerApps and AI. Our team is dedicated to delivering outstanding customer service and technical expertise to help businesses succeed.

Role Overview:

As a 1st Line Helpdesk Engineer at Arc, you will be the first point of contact for all IT-related queries and issues, playing a crucial role in ensuring the smooth and efficient operation of our internal systems and supporting our users. You'll be providing essential technical assistance and problem-solving with a strong focus on customer satisfaction.

Key Responsibilities and Duties:

Deliver remote 1st line IT support to our contracted clients via phone and email.

Assist in maintaining and updating our IT documentation database.

Diagnose issues and guide users through resolution steps or escalate to the appropriate team when required.

Support and assist the customer services team when necessary on logging tickets

Required Skills & Attributes:

Strong problem-solving skills.

Familiarity with Windows desktop and server operating systems

Basic understanding of Networking (IP addressing, DHCP, DNS).

Experience with Office 365, Azure, SharePoint, OneDrive.

Knowledge of Anti-virus software (e.g., Sophos).

Familiarity with mail filtering solutions (e.g., Mimecast).

Ability to stay flexible, adaptable, and calm under pressure.

Eagerness to learn and develop new skills.

Dependable, trustworthy, and honest.

Well-presented with strong interpersonal skills, and a team player.

Customer-focused with a friendly and professional demeanor.

What We Offer:

A dynamic and supportive working environment.
Opportunities for career progression within the company.
Ongoing training and professional development.
Competitive salary

Key Points:

Diversity & Inclusion: We celebrate diverse backgrounds and perspectives; they make us stronger. If you’re excited about this role, apply even if your experience doesn’t align perfectly. If not this one, you could be just the right fit for other roles we are recruiting for. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

UK Right to Work: All applicants must have the right to live and work in the UK. We cannot offer sponsorship at this time.

Accessibility: We are committed to providing reasonable adjustments for any candidates with disabilities. If you require adjustments, please outline these requirements in your application.

Apply Now

Refine Your Search

1st line support jobs in heckfield, ham

1st Line Engineer - Yateley

3rd Line IT Support Engineer

Customer Support Advisor

Infrastructure Technician

1st Line Support Analyst

Service Desk Analyst

Bank Support Worker

2nd Line Support Analyst

Level 2 IT Engineer

IT Sales Development Representative (SDR)

Children's Residential Worker

IT Support Technician

IT Support Engineer - Fixed Term

Tech Support Analyst

EMEA AML Officer

Team Administrator

Adult Learning Tutors - Surreywide

Nursery Practitioner Level 3-4

Funeral Service Operative - Flexible Hours

Junior Product Development Scientist

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