Concierge Work, Jobs in Heckfield, Ham (with Salaries)

Hotel Receptionist - West Court Retreat
Nirvana Spa & Leisure Ltd —Finchampstead
- £13 an hour
- Weekend availability
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee discount
- Referral programme
7d
Concierge/ Hall Porter
Tylney Hall Hotel —Hook
- Full-time
- Hospitality
- Hotel
Quick apply
1d
Front Office Team Member / Receptionist
voco Reading Hotel —Reading
- £24,784.50 a year
- Full-time
- Hotel
- Front desk
- In-person
- Employee assistance programme
Quick apply
6d
Casual Concierge
Alexander Hotels Limited —Egham
- Up to £14.24 an hour
- Part-time
- Hotel
- Communication skills
- Free parking
- Annual leave
Quick apply
Hotel Administrator
Hilton —Woking
- £13.21 - £14.12 an hour
- Part-time
- Customer service
- Hotel
- Administrative experience
- Employee stock purchase plan
- Annual leave
1d
Corporate Receptionist
Mitie —Hounslow
- £15.01 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Computer literacy
Guest Service Agent
Hilton —Cobham
- £12.84 an hour
- Full-time
- Customer service
- Hotel
- Guest services
- Free parking
- Employee stock purchase plan
Night Manager
Northbrook Park —Farnham
- 12 hour shift
- Bar
- Customer service
- Communication skills
Quick apply
8d
Kitchen Porter
Warner Leisure Hotels —Englefield Green
- £8.50 - £12.71 an hour
- Full-time
- No experience needed
- Hotel
- Communication skills
- Free parking
- Annual leave
12d
Food and Beverage Supervisor
Hilton —Woking
- £13.21 an hour
- Full-time
- Employee stock purchase plan
- Annual leave
Head Chef
Warner Leisure Hotels —Englefield Green
- £45,000 - £50,000 a year
- Full-time
- Hospitality
- Cooking
- Hotel
- Free parking
- Annual leave
8d
Chef de Partie
Warner Leisure Hotels —Englefield Green
- £8.50 - £14.43 an hour
- 8 hour shift
- Hotel
- Free parking
- Annual leave
5d

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Event Steward / SIA
Stambridge Group Ltd —Virginia Water
Assist guests with enquiries, providing excellent hospitality and guest services. Excellent communication skills, capable of handling difficult situations…
£12.71 - £13.10 an hour
Quick apply
7d
Security Officer
Ashridge Group Ltd —Basingstoke
2 days additional annual leave to support a charity. Conducting entry checks on contractors (access/egress duties). Pay Rate: £12.71 per hour*.
£12.71 an hour
Quick apply
7d

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Hotel Receptionist - West Court Retreat

Nirvana Spa & Leisure Ltd -
Finchampstead

Apply Now

Job details

£13 an hour
7 days ago

Benefits

Employee discount
Referral programme
Sick pay

Qualifications

Microsoft Word
Hospitality
Microsoft Excel
Microsoft Outlook
Customer service
Communication skills

Full job description

Overall aim of the job:

An exciting opportunity has arisen to join the front-of-house team at West Court Retreat. As part of our commitment to enhancing customer experience, we are seeking a host to contribute to delivering exceptional service while embarking on their own journey with the Nirvana Collection.

The ideal candidate will be a key point of contact for guests, helping ensure seamless service throughout their stay and beyond.

Please note, West Court Retreat is not on a public transport route, so please consider necessary travel arrangements.

Key Responsibilities:

Provide exceptional and attentive customer service at all times, ensuring a positive experience for every guest.
Act as the primary point of contact for guests, handling all inquiries and requests in a professional and empathetic manner.
Respond promptly to both positive and negative feedback, addressing concerns with a proactive “can do” attitude.
Build strong, lasting relationships with guests, ensuring their needs are met during their stay and beyond.
Hotel Administration & Booking Support:
Handle all aspects of hotel booking administration, including face-to-face interactions, phone calls, and email communications.
Ensure all booking and reservation details are processed accurately and efficiently.
Coordinate concierge services such as arranging taxis, making restaurant reservations, and organising transport to Nirvana Spa or Gym 108.
Operational Support:
Follow standard operating procedures and departmental expectations to maintain consistency and quality of service.
Raise any IT, Maintenance, Health & Safety, or other operational issues with the relevant team to ensure swift resolution.
Manage shift schedules, adapting to the business’s needs, including early starts, late finishes, and weekend or bank holiday shifts.

Skills & Competencies:

Previous experience in customer service, preferably in hospitality or leisure.

Strong attention to detail, with the ability to work accurately and efficiently.
Ability to manage and prioritise tasks effectively, working independently and as part of a team.
Self-motivated with a proactive attitude and problem-solving mindset.
Proficient in computer-based programs, particularly Microsoft Outlook, Word, and Excel.
Excellent communication and interpersonal skills, with a positive, can-do approach to guest interactions.
Flexibility to work varying hours, including early mornings, late evenings, weekends, and bank holidays.

What we’ll offer you:

Full Membership to Nirvana Spa and Pulse 8
Life Assurance (4 x Annual Salary)
Medical Cash plan *
Thrive Mental Health App
Complimentary guest passes
Discounts on selected products
Company sick pay *
Recognition & reward company days out
Paid breaks
Employee Referral Scheme

(* upon successful completion of probationary period)

Equal Opportunities

Nirvana Spa and Leisure Ltd recognises that discrimination in the workplace in any form is unacceptable and in most cases unlawful. We have therefore adopted an Equal Opportunities Policy to ensure that all job applicants and employees are treated fairly and without favour or prejudice. We are committed to applying this policy throughout all areas of employment, recruitment and selection, training, development and promotion. In all situations, people will be judged solely on merit or ability.

We will ensure that no job applicant or employee receives less favourable treatment on the grounds of race, colour, nationality, ethnic, or national origin, sex, marital status, sexual orientation, disability, political opinion/affiliation, age, religion or belief. Our application form will be as simple and straight forward as possible and we will not ask for unnecessary information. Interview questions will be related to the requirements of the job and we will not seek irrelevant qualifications. Applicants will be short listed/selected solely on the basis of capability.

Apply Now

Refine Your Search

concierge jobs in heckfield, ham

Hotel Receptionist - West Court Retreat

Concierge/ Hall Porter

Front Office Team Member / Receptionist

Casual Concierge

Hotel Administrator

Corporate Receptionist

Guest Service Agent

Night Manager

Kitchen Porter

Food and Beverage Supervisor

Head Chef

Chef de Partie

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