Guest service agent Work, Jobs in Heckfield, Ham (with Salaries)

Guest Service Assistant - Receptionist - Holiday Inn Express Fleet
Holiday Inn Express Fleet —Fleet
- £12.71 an hour
- Full-time
- Hospitality
- Computer literacy
- No experience needed
- Employee discount
- Referral programme
Quick apply
5d
Reservations Agent- Part Time
Millennium Hotel and Resorts UK —Slough
- Part-time
- Hotel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
5d
Cleaner
Serco Leisure Operating Limited —Bisham
- £12.71 an hour
- Full-time
- Employee assistance programme
13d
EFL Teachers Summer Guildford (Non-Residential)
Move Language Ahead —Guildford
- £20.65 an hour
- Seasonal
- English
- Master's degree
- Administrative experience
- Paid training
- Annual leave
Quick apply

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Reservations Agent- Part Time
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To operate with a sales attitude and be aware of the sales opportunities within the. The Copthorne Hotel Slough Windsor is looking for Reservations Agent to be…
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Reservations Agent
The Grove Hotel —Watford
As a Reservations Agent, you’ll be the warm, knowledgeable first point of contact at The Grove—welcoming potential guests via phone, email, or webchat and…
£29,537 a year
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guest service agent jobs near heckfield, ham

Guest Service Assistant - Receptionist - Holiday Inn Express Fleet

Holiday Inn Express Fleet
Fleet

Quick apply

Job details

Permanent | Full-time | Zero hours contract
£12.71 an hour
5 days ago

Benefits

Company pension
Employee discount
Referral programme
On-site parking

Qualifications

Hospitality
Multilingual
Computer literacy
No experience needed
English
Front desk
Guest services
Communication skills
Hotel experience

Full job description

JOIN OUR FAMILY - First time in 3 years !

At Holiday Inn Express Fleet ( an IHG Hotel) we believe our people are our biggest assets and understand the value in putting you first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top Hospitality Company! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

Working hours operate on a rota basis, Monday to Sunday:

7:00 am to 3:00 pm
3:00 pm to 11:00 pm

Please note that approximately 90% of shifts will be the 3:00 pm to 11:00 pm shift.

A DAY IN THE LIFE OF A GUEST SERVICES ASSISTANT AT HIE Fleet

What you'll be doing...

Reporting to the Deputy General Manager, we are looking for someone who enjoys variation and has a flexible approach to their working environment. Interested in learning how each department within the hotel operates? We have got you covered at Holiday Inn Express - Fleet . You can expect to wear many capes throughout your working day including Guest Service Agent, Receptionist, Food & Beverage Assistant - no shift is the same!

As a Receptionist, you will handle reservations, check-ins, check-outs, telephone enquiries, giving directions, restaurant and taxi bookings, and many other customer-facing tasks. Flawless communication is essential.

Our team are like a family, and we work together to deliver outstanding guest service to our guests by offering timely, efficient, knowledgeable, and truly remarkable service. We are an enthusiastic, authentic bunch of individuals who truly care about teamwork and great service!

WHAT WE NEED FROM YOU

We hire mostly on personality & potential but here are a few of our requirements...

To succeed in the role of Guest Service Assistant you will need the following qualities and skills.

Outstanding communication skills,
Experience within a customer facing role is preferred. No experience as receptionist? No big deal - we’ll train you up!
A can-do attitude A must
Computer literate with a professional telephone voice

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...

Discounted hotel room rates for you and your friends & family
Flexible working arrangements
Pension
50% off F&B
Preferatial Hotel Rates

Winner of the Most Accommodating Leisure & Business Hotel 2025 – Hampshire

Winner of the IHG Europe 2024 Beyond Brilliance Innovation Award

Winner of the Most Accommodating Leisure & Business Hotel 2024 – South East England

Winner of the Hotel of High Achievements Award by P&P Hotel 2024

Winner of the IHG Europe 2023 Building Brilliance Award

Winner of the IHG All-Green Scorecard 2023, 2024, and 2025 UK&I

Winner of the IHG Guest Love – Top Performer 2023, 2024, and 2025 UK&I

Winner of the IHG Housekeeping Impact Award 2024 and 2025 UK&I

Finalist of the IHG Housekeeping Special Award For UK&I 96.92% Cleanliness 2023

Things to look foor at Interview

Positive attitude
Professional and well-presented appearance
Strong knowledge of the company and its values
Excellent communication and interpersonal skills
Be ready to join a highly motivated and switched-on team.

EQUAL OPPORTUNITIES

IHG and Holiday Inn Express Fleet is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We accept and celebrate our team for who they are and welcome people of all races, disabilities, sex, gender identities and reassignment, sexual orientation, ages, pregnancy and maternity, religion or belief and marriage and civil partnerships. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact us directly

Pay: £12.71 per hour

Benefits:

Company pension
Employee discount
On-site parking
Referral programme

Experience:

Reception: 1 year (preferred)

Language:

English (required)

Work Location: In person

Quick apply

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guest service agent jobs in heckfield, ham

Guest Service Assistant - Receptionist - Holiday Inn Express Fleet

Reservations Agent- Part Time

Cleaner

EFL Teachers Summer Guildford (Non-Residential)

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