Case manager Work, Jobs in Hedon, Ery (with Salaries)

Customer Case Manager
Wren —Barton-upon-Humber
- £26,156 - £30,700 a year
- Employee discount
- Life insurance
Quick apply
Trainee Occupational Health Advisor
Optima Health —Kingston upon Hull
- £36,000 - £38,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Paid training
- Annual leave
9d
Porsche Sales Manager
Listers —Kingston upon Hull
- Full-time
- Sales
- Communication skills
- Health & wellbeing programme
- Employee discount
Graduate HR Partner
Amazon UK Services Ltd. —North Ferriby
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
7d
Business Manager - Yorkshire and the Humber Probation Service - Part Time - Various locations
HM Prison & Probation Service —Kingston upon Hull
- £30,001 - £50,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
9d
Team Leader Recovery Services
YMCA Liverpool —Rise
- £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Clinical Team Lead
CareTech Group —Kingston upon Hull
- Up to £50,000 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
Hub Manager
Ministry of Justice —South Cave
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Management
- Annual leave
16h
Dispenser
Boots —Cottingham
- £13.92 - £16.64 an hour
- Part-time
- IT
- Employee assistance programme
- Employee discount
9d
Care Manager
The Elms Care Home —Kingston upon Hull
- £15.50 an hour
- Full-time
- Medication administration
- Heavy lifting
- Driving
- Free parking
Quick apply
4d
HR Advisor - Employee Relations Specialist
Swift Group Ltd —Kingston upon Hull
- £38,500 a year
- Full-time
- Management
- Administrative experience
- Human resources
- Employee assistance programme
Quick apply
Pharmacy Technician
Boots —Barton-upon-Humber
- Full-time
- Organisational skills
- IT
- Communication skills
- Employee assistance programme
- Employee discount
1d
1st Line Support Technician
Tevalis —Kingston upon Hull
- Weekend availability
- Hospitality
- Software troubleshooting
- In-person
- Free parking
- Employee assistance programme
Quick apply
6d
Social Worker - Children's Disability
North East Lincolnshire Council —North East Lincolnshire
- £36,363 - £49,282 a year
- Full-time
- Employee discount
Relief Pharmacist
Boots —Withernsea
- Part-time
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Sales Manager
Wren —Grimsby
- £28,000 - £40,000 a year
- Weekend availability
- Travel
- Annual leave
- Employee discount
Quick apply
4d
Crisis Mental Health Support Worker
North Lincolnshire Mind —Scunthorpe
- From £12.71 an hour
- Day shift
- Organisational skills
- Computer skills
- In-person
- Annual leave
- Employee assistance programme
Quick apply
8d
ABI/TBI rehabilitation support worker 5 hours per week
Thompson Holistic Care Services —Grimsby
- £16 an hour
- Part-time
- Rehabilitation centre
- In-person
- Care plans
Quick apply
3d
Boots Healthcare Logistics Driver
Boots —Humberside
- £13.12 an hour
- Part-time
- Heavy lifting
- Driving
- Employee assistance programme
- Employee discount
4d
Pharmacist
Boots —Bridlington
- Full-time
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount

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case manager jobs near hedon, ery

Customer Case Manager

Wren -
Barton-upon-Humber

Quick apply

Job details

Permanent
£26,156 - £30,700 a year

Benefits

Employee discount
Life insurance
Referral programme

Full job description

About The Role

Are you driven by resolving complex issues and turning challenging situations into positive outcomes?

Join our vibrant Customer Installation Centre at Wren Kitchens, Barton-upon-Humber, where you’ll take ownership of our most critical customer cases and play a key role in protecting both customer trust and brand reputation.

As a Case Manager, you’ll manage high-level complaints and complex installation cases end-to-end. You’ll be the calm and confident expert our customers rely on when things haven’t gone to plan. This role is about accountability, judgement, and delivering fair, timely resolutions — even under pressure.

If you’re resilient, empathetic and thrive on solving problems, this is the role for you!

Key Responsibilities

Own complex cases from start to finish – manage high-risk complaints and escalations with full accountability, ensuring clear communication and timely resolution.
Be the voice of calm and confidence – handle sensitive conversations with professionalism, empathy, and authority, even when emotions are high.
Drive fair and commercial outcomes – balance customer satisfaction with business integrity, making sound decisions aligned to policy and customer impact.
Resolve, don’t react – investigate root causes, challenge poor outcomes, and ensure issues are genuinely fixed, not just closed.
Deliver recovery moments – turn difficult experiences into trust-building resolutions that protect long-term customer loyalty.
Work cross-functionally – collaborate with Installers, Operations, Showrooms, and internal teams to unblock cases and drive momentum.
Raise standards – identify recurring issues, process gaps, and service risks, feeding insight back to improve future performance.
Act decisively – use judgement, experience, and data to make confident decisions in fast-moving, high-impact situations.

This is a role for someone who takes ownership, thinks critically, and isn’t afraid of responsibility.

What Wren Offers:

Life insurance after 2 years’ service
Access to Benenden health and discount platform after 1 years of continuous service
Personalised progression plan with clear career opportunities
Individual training budget for personal development
EE discount
Staff discount on purchasing a kitchen/bedroom after 1 year of continuous service
Eye Care Vouchers
Refer a Friend Scheme

About You

A confident, composed communicator – you handle difficult conversations with authority, clarity, and empathy, building trust even when situations are complex or emotionally charged.
Comfortable with complexity – confident navigating multiple systems, reviewing detailed case histories, and managing information accurately to drive the right outcome.
Judgement-led and accountable – you’re trusted to make sound, fair decisions, take ownership of outcomes, and stand by them.
Customer-focused but commercially aware – you balance exceptional customer outcomes with business integrity, policy, and long-term impact.
Resilient and solution-driven – you stay calm under pressure, cut through noise, and focus on resolving issues properly, not just quickly.
Continuously improving – you spot patterns, challenge ways of working, and actively contribute to raising service standards across the wider team

About The Company

Wren Kitchens is the largest kitchen and bedroom retailer in the UK, with £1billion+ turnover, more than 100 UK showrooms. We don’t just sell kitchens and bedrooms - we manufacture, deliver and install them too. Making dreams come to reality!

If you can match our passion to grow our business and exceed customer expectations by delivering world-class service, you’ll be rewarded by a company that recognises talent with exceptional earning potential and company-wide opportunities to progress.

Quick apply

Refine Your Search

case manager jobs in hedon, ery

Customer Case Manager

Trainee Occupational Health Advisor

Porsche Sales Manager

Graduate HR Partner

Business Manager - Yorkshire and the Humber Probation Service - Part Time - Various locations

Team Leader Recovery Services

Clinical Team Lead

Hub Manager

Dispenser

Care Manager

HR Advisor - Employee Relations Specialist

Pharmacy Technician

1st Line Support Technician

Social Worker - Children's Disability

Relief Pharmacist

Sales Manager

Crisis Mental Health Support Worker

ABI/TBI rehabilitation support worker 5 hours per week

Boots Healthcare Logistics Driver

Pharmacist

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