Service operations team leader Work, Jobs in Helion Bumpstead, Ess (with Salaries)

Assistant Contract Manager
Apcoa —Buntingford
- £36,000 a year
- Full-time
- Presentation skills
- Recruiting
- Contracts
- Annual leave
Quick apply
Doggy Daycare and Kennel Supervisor
Waggy's —Cambridge
- £26,000 - £35,000 a year
- Full-time
- Customer service
- Team management
- In-person
- Free parking
- Employee discount
Quick apply
13d
Head of Service Waste and Street Scene
West Suffolk Council —West Suffolk
- £79,518 - £86,227 a year
- Temporary
Senior Customer Complaints & resolution
HWC Logistics —Cambridge
- £27,500 - £30,000 a year
- Full-time
- CRM software
- Management
- Communication skills
- Free parking
- Employee discount
Quick apply
7d
Regional Head of Housing Services
Anchor —Chelmsford
- £84,406 a year
- Remote
- Leadership
14d
Business and Operations Manager
University of Cambridge —Cambridge
- £47,389 - £59,966 a year
- No degree
- Human resources
- Leadership
- Annual leave
- Employee assistance programme
Assembly Team Leader
AMOT —Bury St. Edmunds
- Continuous improvement
- Team management
- Quality control
Quick apply
Administration Team Leader
HSL Compliance Limited —Bury St. Edmunds
- Up to £30,000 a year
- CRM software
- ERP systems
- Mentoring
- Annual leave
- Sick pay
Quick apply
Digital Service Desk Team Leader
East of England Ambulance Service Trust —Chelmsford
- £39,959 - £48,117 a year
- Full-time
- Continuous improvement
- Team management
- Travel
7d
Customer Enquiries Services Manager
Anglia Ruskin University —Chelmsford
- £38,784 - £44,746 a year
- Full-time
- CRM software
- AI
- Leadership
- Relocation assistance
6d
Facilities Team Leader
Mills & Reeve —Cambridge
- Full-time
- Training & development
- Communication skills
- Annual leave
Trade Counter Supervisor
Tradelink Direct Ltd —Mildenhall
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Quality control
- Organisational skills
- Free parking
Quick apply
Team Leader - CO-OP store Comberton
MRMU COOP LIMITED —Cambridge
- £13.97 an hour
- Overtime
- Customer service
- Supervising experience
- Bakery
- Store discount
- Health & wellbeing programme
Quick apply
5d
Store Manager - Cambridge
Trespass —Cambridge
- Full-time
- Customer service
- Supervising experience
- In-person
- Store discount
- Employee discount
Quick apply
10d
Digital Sales Manager
Saxton 4x4 —Chelmsford
- From £30,000 a year
- Full-time
- CRM software
- Continuous improvement
- Team management
Quick apply
Project Delivery & Capability Manager
Alzheimer's Research UK —Cambridge
- £50,000 a year
- Continuous improvement
- Team management
- Organisational skills
- Sick pay
14d
Assistant Manager (Front of House) - Stansted Airport
Pret A Manger —Stansted
- From £34,654 a year
- Hospitality
- Inventory control
- Mentoring
- Annual leave
- Employee discount
Yard Team Leader
BCA —Chelmsford
- £15.54 an hour
- Monday to Friday
- Team management
- Employee assistance programme
- Employee discount
Quick apply
Warehouse/Driver
REXEL —Bury St. Edmunds
- Full-time
- Customer service
- Warehouse experience
- Communication skills
- Annual leave
- Employee discount
Quick apply
Experience & Hospitality Lead - UK
Aveva —Cambridge
- Full-time
- Hybrid work
- Hospitality
- Hotel
- Organisational skills
- Annual leave

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service operations team leader jobs near helion bumpstead, ess

Assistant Contract Manager

Apcoa -
Buntingford

Quick apply

Job details

Permanent | Full-time
£36,000 a year

Benefits

Annual leave
Company pension

Qualifications

Contract management
Stakeholder engagement
Driving Licence
Customer relationship building
Operations management
Employee relations case handling
Client engagement
Stakeholder liaison
Employment law
Microsoft Office Suite
Cost control
Client relationship development
Performance management
Presentation skills
Recruiting
Contracts
Management reporting
Training & development
Team motivation leadership
Communication skills
Operations leadership experience
Stakeholder management

Full job description

The Role

Assistant Contract Manager

Location: East Hertfordshire

Salary: £36,000 per annum

Full Time | Permanent | Mon-Fri

Ready to take the next step in your management career?

APCOA is looking for an experienced Assistant Contract Manager to support the successful delivery of our East Hertfordshire contract.

This is an excellent opportunity for a confident people manager with strong operational and commercial awareness who enjoys building client relationships, and driving high standards of service. Working closely with the Contract Manager, you'll play a key role in ensuring operational excellence, supporting contract performance, and leading frontline teams to deliver contractual and business objectives.

What will you be doing?

As our Assistant Contract Manager, you'll help oversee the daily operation of the contract, ensuring performance targets, service levels and compliance standards are consistently achieved.

Your responsibilities will include:

Supporting the Contract Manager with day-to-day operational management across multiple sites
Leading and developing supervisors and operational teams to deliver outstanding service.
Managing staffing levels and resource deployment
Supporting recruitment, performance management, appraisals and development opportunities.
Managing absence, attendance, disciplinary and grievance processes
Assisting with budget monitoring and effective cost control.
Building and maintaining positive relationships with clients, attending meetings, and supporting service reviews.
Acting as Deputy for the Contract Manager when required.

What are we looking for?

We're looking for a motivated operation leader who can balance people management with commercial awareness and customer focus. The ideal candidate will have:

Experience managing and motivating supervisors and operational teams within a customer-facing environment.
Experience monitoring KPIs, producing reports and implementing changes.
Knowledge of budgets, cost control and resource planning.
Experience managing disciplinary and grievance procedures. • Strong stakeholder management and confident presenting skills
Good working knowledge of Microsoft Office
Able to prioritise, solve problems and make informed decisions in a fast-paced environment.
Excellent verbal and written communication • A full UK driving licence (multi-site)
Knowledge of Employment Law. (desirable)
Experience within the parking, enforcement or wider facilities management sector. (desirable)

Why join APCOA?

At APCOA, our people are at the heart of our operations. We invest in our teams, encourage career development, and create opportunities to progress within a growing business.

What’s on offer to you?

£36,000 per annum
40 hours per week
25 days Annual Leave + 8 Bank Holidays
Pension scheme
Career development opportunities within a growing business
Opportunity to make an impact in one of the UK's leading parking and mobility businesses

About APCOA

APCOA is Europe's leading parking and mobility provider, delivering innovative services across airports, rail, healthcare, retail, local authorities and commercial sectors. Our people are at the heart of everything we do, and we're committed to creating an environment where talented individuals can develop, thrive and build rewarding careers.

If you're an experienced operational manager looking to progress your career with a market-leading organisation, we'd love to hear from you.

Apply today and help shape the future of local government services with APCOA.

Quick apply

Refine Your Search

service operations team leader jobs in helion bumpstead, ess

Assistant Contract Manager

Doggy Daycare and Kennel Supervisor

Head of Service Waste and Street Scene

Senior Customer Complaints & resolution

Regional Head of Housing Services

Business and Operations Manager

Assembly Team Leader

Administration Team Leader

Digital Service Desk Team Leader

Customer Enquiries Services Manager

Facilities Team Leader

Trade Counter Supervisor

Team Leader - CO-OP store Comberton

Store Manager - Cambridge

Digital Sales Manager

Project Delivery & Capability Manager

Assistant Manager (Front of House) - Stansted Airport

Yard Team Leader

Warehouse/Driver

Experience & Hospitality Lead - UK

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