Access manager Work, Jobs in Helmshore, Lan (with Salaries)

Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
12d
CRM Manager
Hakim Group —Darwen
- £35,000 - £55,000 a year
- Full-time
- Leadership
Deputy Service Manager - Preston
HFT —Darwen
- £31,672.50 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
11d
Estate Agent
The Property Experts —Rossendale
- £8,400 a month
- Remote
- Sales
- Administrative experience
Emergency Responder (Kirkham)
St John Ambulance —Preston
2d
Data Processor (Engineering)
XAIS-PTS —Preston
- From £26,436.80 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Driving
- Flexitime
Quick apply
Operational Lead
mydentist —Radcliffe
- Full-time
- Analysis skills
- Travel
- Leadership
- Free parking
- Employee assistance programme
Quick apply
13d
People Advisor
Hakim Group —Darwen
- Full-time
- Hybrid work
Service Delivery Manager
Together —Cheadle
- Full-time
- Communication skills
Quick apply
Supported Housing Officer
National Support Housing —Accrington
- £27,000 - £29,000 a year
- Full-time
- Microsoft Office
- Driving
- Travel
Quick apply
6d
Demolition Administration and Compliance Manager
Rhodar Industrial Services Ltd —Warrington
- Up to £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
9d
Emergency Responder (Preston)
St John Ambulance —Preston
2d
Talent Acquisition Specialist
Thwaites —Blackburn
- £37,000 a year
- Full-time
- Hospitality
- Annual leave
- Employee assistance programme
Quick apply
General Manager – Heywood
Lineage Logistics —Heywood
- Full-time
- Leadership
- Communication skills
- Annual leave
Quick apply
10d
Recruitment & Onboarding Advisor
James Hall & Co Ltd —Preston
- £29,035.24 a year
- Full-time
- Communication skills
- Time management
- Free parking
- Annual leave
Quick apply
13d
Learning Activation Specialist
mydentist —Radcliffe
- Full-time
- Hybrid work
- Sales
- Travel
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Telephony Application Manager
JLA —Sowerby Bridge
- Up to £35,000 a year
- Full-time
- IT
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
Group Facilities Manager (Warrington)
The Halliwell Jones Group —Warrington
- £50,000 - £55,000 a year
- Full-time
- Project management
- In-person
Quick apply
5d
SPAR Rawtenstall - Supervisor
James Hall & Co Ltd —Rawtenstall
- Part-time
- Employee discount
- Life insurance
Quick apply
2d
Children's Registered Manager
Your Chapter ltd —Haslingden
- Up to £78,000 a year
- Weekend availability
- Organisational skills
- In-person
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
3d

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access manager jobs near helmshore, lan

Helpdesk Manager

Armstrong Building and Maintenance Limited -
Heywood

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year
12 days ago

Benefits

Company pension
On-site parking

Qualifications

Management
Facilities management
Maintenance
Leadership
Communication skills
Help desk

Full job description

Are you passionate about delivering excellent customer support and leading a high-energy helpdesk team? Joining Armstrong Building and Maintenance Ltd as a Helpdesk Manager, you will champion exceptional service, streamline operations, and drive continuous improvement in a fast-paced environment.

About Us

With over 35 years’ experience we specialise in planned and reactive maintenance activities in the facilities management sector and project management and execution of planning, development and construction activities in the Construction sector.

Role Overview

Based at our Head Office in Heywood, the role of Helpdesk Manager is crucial to our success. Reporting directly to the company management and acting as line manager to our engineers and helpdesk team you will own the first point of contact for all maintenance service requests. You will optimise workflows, and uphold SLAs to ensure every call, email, and ticket is handled with precision and care. Your strategic insights will drive process improvements and elevate our customer experience.

Key Responsibilities

· Oversee daily helpdesk operations including work scheduling and SLA management

· Respond and provide updates on all work in process

· Fleet management

· Establish and maintain positive working relationships and levels of communication to ensure optimum service delivery and maximise work potential with existing clients

· Manage and mentor a team of helpdesk coordinators

· Completion of PCS audits

· KPI reporting

· Improve process efficiency, ensure full notes are made on the work management system for each job, to create full visibility for all Helpdesk team and management

Skills and Experience

· Minimum 3 years’ experience managing a helpdesk or service desk team, ideally within building maintenance or facilities management

· Strong understanding of CAFM software (preferably Job Logic) and ticketing workflows

· Excellent leadership skills with a track record of motivating teams and driving performance improvements

· Exceptional communication skills, both written and verbal, with the ability to liaise effectively across all levels

· Excellent UK geographical knowledge

· Ability to thrive under pressure and adapt quickly to changing priorities

What We Offer

· Competitive salary

· 40 hours per week, permanent contract of employment

· 20 days holiday plus bank holidays, additional holiday entitlement after a qualifying period

· Contributory Pension scheme,

· Professional development budget and access to industry training

· Staff Events

Build the future of building maintenance. Join us as Helpdesk Manager and make every call count!

Pay: £37,500.00-£40,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

access manager jobs in helmshore, lan

Helpdesk Manager

CRM Manager

Deputy Service Manager - Preston

Estate Agent

Emergency Responder (Kirkham)

Data Processor (Engineering)

Operational Lead

People Advisor

Service Delivery Manager

Supported Housing Officer

Demolition Administration and Compliance Manager

Emergency Responder (Preston)

Talent Acquisition Specialist

General Manager – Heywood

Recruitment & Onboarding Advisor

Learning Activation Specialist

Telephony Application Manager

Group Facilities Manager (Warrington)

SPAR Rawtenstall - Supervisor

Children's Registered Manager

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