Back of house shift leader Work, Jobs in Helmshore, Lan (with Salaries)

Collections Agent - no evenings/weekends!
Capita —Preston
- £25,155 a year
- Full-time
- Free parking
- Annual leave
8d
Deputy Site Manager
ASDA —Manchester
- Full-time
- Management
- Employee assistance programme
- Employee discount
Nights Front Office Attendant
Deansgate Sof Alliance Hotelco Limited —Manchester
- Night shift
- Customer service
- Hotel
- Guest services
- Employee discount
Waking Night Advanced Support Worker
Community Integrated Care —Stockport
- £14.78 an hour
- Part-time
- Annual leave
- Flexible schedule
Quick apply
7d
Hotel Duty Manager
Dakota Hotels —Manchester
- £32,500 a year
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
Service Colleague (Express)
ASDA —Wigan
- £13.10 an hour
- Part-time
- Employee assistance programme
- Employee discount
Food Prep Agent- Aspire Executive Lounge - Manchester Airport
Swissport International AG —Manchester
- £14.85 an hour
- Full-time
- Free parking
- Employee assistance programme
10d
Assistant Manager
Department —Manchester
- £13.25 an hour
- Full-time
- Restaurant
- Employee assistance programme
- Referral programme
Quick apply
9d
Service Colleague (Food Services)
ASDA —Skipton
- £13.10 an hour
- Part-time
- Food service experience
- Communication skills
- Employee assistance programme
- Employee discount
General Manager
Fosforo Lounge —Stretford
- £37,000 - £44,500 a year
- Overtime
- Hospitality
- Bar
- Management
- Employee discount
Quick apply
Front Office Attendant
Deansgate Sof Alliance Hotelco Limited —Manchester
- Customer service
- Hotel
- Guest services
- Employee discount
Flexible BMX Coach
GLL —Manchester
- £13.45 an hour
- Part-time
- First Aid Certification
- School
Facilities Manager - Soho House Manchester
Soho House & Co. —Manchester
- Hospitality
- Maintenance
- Microsoft Office
- Employee discount
Quick apply
Chef de Partie, PIP
Deansgate Sof Alliance Hotelco Limited —Manchester
- Hotel
- Employee discount
Support Worker
Community Integrated Care —Stockport
- £13.12 an hour
- Temporary
- Employee discount
Quick apply
Recycling Operative
OCS Group —Manchester
- £13.45 an hour
- Day shift
- Supervising experience
Quick apply
17h
Environmental Services Team Leader - Trafford Centre
Savills Management Resources —Manchester
- £33,486 a year
- Full-time
- Customer service
- Driving
- Organisational skills
1d
Regulatory Officer - Beauty Brands
THG —Altrincham
- Microsoft Excel
- Bachelor's degree
- IT
- Annual leave
- Employee assistance programme
Quick apply
8d
Sales Manager
NEXT —Oldham
- From £26,772 a year
- Weekend availability
- Employee discount
3d
Loss Prevention Specialist - Omega
THG —Warrington
- Night shift
- Analysis skills
- Supervising experience
- Warehouse experience
- Annual leave
- Employee assistance programme
Quick apply

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Collections Agent - no evenings/weekends!

Capita -
Preston

Apply Now

Job details

Full-time
£25,155 a year
8 days ago

Benefits

Free parking
Annual leave
Work from home
On-site parking

Qualifications

Numeracy
British Sign Language

Full job description

We’re looking for Collections Advisors to join our team on a Permanent role at Portway House, 1 The Pavilions, Preston, PR2 2YB!

Join a team of 12 experienced and supportive colleagues who genuinely work together to achieve success. You'll benefit from a collaborative environment where ideas are shared, achievements are recognised, and everyone is encouraged to contribute and develop. You will be supported by your line manager and quality coach to achieve great outcomes.

As a Collections Advisor, you will be engaging with our client’s customers who may find themselves in financial difficulty and require information and guidance to meet their finance commitments. You will need to take ownership to understand the customers financial situation, providing options and solutions to always ensure fair outcomes.

Job title:

Collections Agent - no evenings/weekends!

Job Description:

What’s in it for you?

More experienced Advisors will support the Team Leader by mentoring and supporting team members to improve customer satisfaction and efficiency metrics within the business area

Permanent role – 37.5 hours
Shifts are Monday – Friday working between the hours of 9am - 5.30pm with an hour's lunch
No evening shifts or weekends.
Ability to work from home on a hybrid basis once competency achieved
Bank holidays are given as a paid holiday, no requirement to work
Salary of £25,155 – paid monthly
Free onsite parking
Private office space just for you and your team with an onsite kitchen
Onsite prayer room
Initial 22 days annual leave which increases with tenure and the ability to purchase additional holidays
Extra holidays awarded at milestone anniversaries
Access to employee benefits, and extras. Ability to opt in and out of additional benefits

What you’ll be doing:

Providing a first point of contact service resolution for the customer, educating customers on the alternative options available for the service being supported
Ensuring regulatory compliance in the case of collections activity, determining reason for customer payment delinquency and obtains payment commitment.
Using online systems to accurately document customer account information, adhering to data privacy legislation.
Understand the customers financial situation, providing options and solutions, ensure fair outcomes, including for our vulnerable customers.
Build rapport, empathise, and have meaningful conversations with our customers to deliver excellent customer service.
Handle customer telephone calls (both inbound and outbound) and interactions in an efficient, effective, and professional manner
Responding to customers emails and providing accurate financial calculations
Embrace learning, coaching and development to continuously improve your skills and capability.

What we’re looking for:

Analytical, investigatory and problem-solving skills.
Ability to demonstrate empathy and ownership of customers and their financial position.
Resilience in handling customer’s personal financial situations and complaint handling.
Confident and comfortable speaking and asking questions on the telephone to gain a full understanding of our customers circumstances.
Be able to make decisions to best support customers.
Navigating around multiple systems.
Good literacy and numeracy skills. These will be required for email correspondence and calculating finances
Proactively taking ownership of own training and competence requirements.
A positive attitude towards change and a desire to grow to be the best you can be.
Can work independently and as part of a small team of around 12 people.

What will happen next:

Choose apply now to fill out our short application
Your application will be reviewed by our global recruitment team - please consider the minimum requirement to avoid disappointment!
If selected you will be invited to attend a video interview with a member of the recruitment team

Equal opportunities

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email [email protected] and we’ll get back to you.

Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at https://www.gov.uk/guidance/apply-for-communication-support-at-a-job-interview-if-you-have-a-disability-or-health-condition-access-to-work .

For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Location:

Preston

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

Apply Now

Refine Your Search

back of house shift leader jobs in helmshore, lan

Collections Agent - no evenings/weekends!

Deputy Site Manager

Nights Front Office Attendant

Waking Night Advanced Support Worker

Hotel Duty Manager

Service Colleague (Express)

Food Prep Agent- Aspire Executive Lounge - Manchester Airport

Assistant Manager

Service Colleague (Food Services)

General Manager

Front Office Attendant

Flexible BMX Coach

Facilities Manager - Soho House Manchester

Chef de Partie, PIP

Support Worker

Recycling Operative

Environmental Services Team Leader - Trafford Centre

Regulatory Officer - Beauty Brands

Sales Manager

Loss Prevention Specialist - Omega

I want to receive the latest job alerts for back of house shift leader in helmshore, lan

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