Customer experience leader Work, Jobs in Helmshore, Lan (with Salaries)

CRM Manager
Hakim Group —Darwen
- £35,000 - £55,000 a year
- Full-time
- Leadership
Customer Support Advisor
ITCUK —Manchester
- £28,000 a year
- 12 hour shift
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Sales & Loyalty Team Leader
SimpliSafe Ltd —Manchester Central
- £40,000 - £45,000 a year
- Full-time
- Management
- Sales
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Manager – Maternity Cover
Contained Air Solutions Limited —Manchester
- £40,000 - £50,000 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Life insurance
Quick apply
7d
Head of Customer Experience
Imagine That! Wigan —Wigan
- £35,000 - £40,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
2d
Inbound Sales Advisor
Haier Europe —Bolton
- £29,993 - £30,818 a year
- Weekend availability
- Hybrid work
- Sales
- Communication skills
- Free parking
- Employee assistance programme
Personal Trainer
JETTS Accrington —Accrington
- £12.71 an hour
- Part-time
- Customer service
- In-person
- Communication skills
- Employee discount
- Gym membership
Quick apply
12d
Rapid Response Customer Service Representative
FMG —Huddersfield
- £29,741.59 a year
- Customer service
- Communication skills
- Free parking
- Annual leave
Quick apply
In Home Sales Demonstrator
Harvey Water Softeners —Blackburn
- £50,000 - £95,000 a year
- Weekend availability
- Sales
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
Call Centre Team Leader
Sureserve —Halifax
- £27,718 a year
- Customer service
- Analysis skills
- Team management
- Annual leave
- Employee assistance programme
Quick apply
Team Leader - Warehouse Team Member
Astemo UK, Ltd. —Bolton
- Full-time
- Team management
- Warehouse experience
- In-person
- Referral programme
Quick apply
Contact Centre Team Leader
LRG —Salford
- Monday to Friday
- Leadership
- Communication skills
Quick apply
Junior Account Manager
LOGISTIS LIMITED —Manchester
- £25,000 - £27,000 a year
- Part-time
- Sales
- Marketing
- Customer service
- Referral programme
Quick apply
Installations Coordinator
JLA —Sowerby Bridge
- Up to £29,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Free parking
- Annual leave
Quick apply
14d
Customer Services Team Leader
Aire Valley Consultancy Limited —Shipley
- £33,000 - £38,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Free parking
- Work from home
Quick apply
2h
Store Manager
Aldi —Burnley
- £52,910 - £69,000 a year
- Annual leave
General Manager – Heywood
Lineage Logistics —Heywood
- Full-time
- Leadership
- Communication skills
- Annual leave
Quick apply
12d
Aftersales Team Leader
BCA —Manchester
- £15.11 an hour
- Monday to Friday
- Management
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Demolition Administration and Compliance Manager
Rhodar Industrial Services Ltd —Warrington
- Up to £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
11d
Night Traffic Operator - 4on/4off
Maritime Transport —Manchester
- Full-time
- Employee assistance programme
- Employee discount
Quick apply

I want to receive the latest job alerts for customer experience leader in helmshore, lan

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience leader jobs near helmshore, lan

CRM Manager

Hakim Group -
Darwen

Apply Now

Job details

Permanent | Full-time
£35,000 - £55,000 a year

Qualifications

Optical experience
HubSpot
Leadership

Full job description

Join a leading optical group where your CRM expertise will drive customer engagement and business growth across the UK and Ireland.

What's in it for you?

Joining the Hakim Group means becoming part of a close-knit family of independent optical practices across the UK and Ireland, where empowerment, innovation, and unwavering support create a truly fulfilling career.

Join a new CRM team at the heart of Hakim Group's growth, with the opportunity to directly impact customer journeys, especially through our innovative recall programme. In return, we offer:

Competitive salary based on experience and impact
Access to employee health plans and a financial flexibility fund
Exclusive offers and benefits via our rewards portal
A vibrant calendar of team events and celebrations

Most importantly, you'll be part of a supportive and growing team where accuracy, care, and collaboration are at the core of everything we do.

About the Role:

Hakim Group is growing fast and thinking smarter. We're looking for a CRM Manager to help shape the future of lifecycle marketing across our group. You'll lead the delivery and optimisation of customer journeys across key segments focusing on enhancing our recall programme. This role oversees a team and drives CRM transformation by developing data-driven, personalised journeys across email, SMS, direct mail, and digital channels to increase engagement, retention, and growth. Working closely with the Head of CRM, you'll implement a new strategy that delivers measurable impact across the customer lifecycle.

Roles & Responsibilities:

Design and deliver personalised multi-channel campaigns (email, SMS, direct mail, digital) to drive engagement, retention, and commercial growth
Use customer behaviour and lifecycle data to inform segmentation, targeting, and testing strategies
Optimise campaign performance through A/B testing, analytics, and iteration
Identify new journey opportunities and provide strategic recommendations
Champion CRM best practices with internal stakeholders and practices and foster channel expertise across your team
Support onboarding of new practices and align CRM campaigns to practice capacity and readiness
Manage and mentor three direct reports, supporting their development and ensuring delivery excellence

Requirements:

We're looking for a CRM leader who blends strategic thinking with hands-on delivery:

Proven expertise in CRM or lifecycle marketing, particularly in health, retail, or D2C sectors, showcasing a strong ability to drive customer engagement and retention
Expertise in designing and optimising multi-channel campaigns (email essential; SMS, direct mail, and digital a plus)
Strong understanding of segmentation, targeting, and customer journey mapping
Hands-on experience with CRM and marketing automation platforms such as HubSpot, Salesforce, Blaze, or similar
Data-driven decision maker with experience in A/B testing, performance analysis, and reporting
Proven experience managing and developing a team with a collaborative leadership style
Passion for customer experience with a keen eye for detail

What's Next?

Apply through Indeed and a member of our recruitment team will be in touch.

Salary - Max: GBP £55,000.00 Salary - Min: GBP £35,000.00

Apply Now

Refine Your Search

customer experience leader jobs in helmshore, lan

CRM Manager

Customer Support Advisor

Sales & Loyalty Team Leader

Customer Service Manager – Maternity Cover

Head of Customer Experience

Inbound Sales Advisor

Personal Trainer

Rapid Response Customer Service Representative

In Home Sales Demonstrator

Call Centre Team Leader

Team Leader - Warehouse Team Member

Contact Centre Team Leader

Junior Account Manager

Installations Coordinator

Customer Services Team Leader

Store Manager

General Manager – Heywood

Aftersales Team Leader

Demolition Administration and Compliance Manager

Night Traffic Operator - 4on/4off

I want to receive the latest job alerts for customer experience leader in helmshore, lan

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected