Job Ref: CON1266
Branch: The Coniston Hotel Country Estate Spa
Location: The Coniston Hotel Country Estate Spa, Skipton
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Hours per week: 40 hours per week
Posted date: 03/07/2026
Closing date: 03/08/2026
This role is a fantastic opportunity for an experienced supervisor to beginning the next step in their career or an experience manager who would like to work in a smaller setting. Our Blossom restaurant uses Yorkshire Ingredient with an Asian Flair, with up to 20 covers our restaurant is available for Spa Days, Residents, Non Residents and Members.
We value the commitment and loyalty of our colleagues and are delighted to offer a range of benefits to show our ongoing appreciation, benefits include:
- 28 days annual leave (including Bank Holidays), increasing with service - we value and celebrate long service.
- NEST pension scheme for all eligible employees.
- FREE Hospitality Action Employee Assistance Programme for all employees providing a range of specialist support services.
- Gratuities and service charge paid on a monthly basis (up to £2,500.00 per annum)
- Ongoing development, training and opportunities to progress.
- Regular rewards and recognition with monthly, annual and long service awards.
- Preferential membership fees for our award-winning Nàdarra Spa.
- 20% discount for Spa Treatments (on the same day), 10% discount on Gift Shop Spa Retail (excluding sale items), Food Beverage and Hotel Celebrations (excluding weddings), as well as £75.00 Bedroom Rate (room only) for you or your family to enjoy.
- Uniform provided for guest-facing roles
- Shared Staff Accommodation located 2 miles from the hotel
- Recommend a friend scheme
Main Responsibilities
- Overseeing the smooth running of the restaurant before, during and after service.
- Effectively controlling the flow of customers and orders throughout the service.
- Dealing with any escalated customer queries in an appropriate manner, ensuring a positive outcome for the guest
- Responsible for overseeing the safe use of equipment within the working environment
- Responsible for the accurate management of all transactions during service
- Managing staff schedules, stock and wastage levels
- Work with Food and Beverage Manager to ensure that the team has the correct level of training, development, and coaching needed.
- Work with Food and Beverage Manager to train and develop new staff to become effective team members as quickly as possible.
- Work with Food and Beverage Manager to drive drinks sales to ensure that the budget is made while maintaining strong customer service.
- Motivating and engaging team members to continuously improve performance.
- Maintaining consistently high standards of customer service
- Work with Food and Beverage Manager to develop drink and food offerings.
- Any other duties as directed
- Previous experience of working as a Front of House Supervisor managing a team of people
- Excellent delegating skills
- Excellent planning and organisational skills
- Excellent verbal communication skills
- The ability to respond quickly and positively to a range of work situations
- Previous experience of working as a Front of House Supervisor in a four star hotel and conference venue
- Up to date Allergen Certificate
- Up to date Food Safety Certificate
The Coniston Hotel Country Estate Spa is an award-winning destination hotel near Skipton on the edge of the Yorkshire Dales.
We are a family run, privately owned organisation founded in 1969 by the Bannister family, who are actively involved in the day-to-day running of the business. Over the past 50 years our 1,400 acre estate has gone from strength-to-strength and now boasts 70 bedrooms, two luxury self-catering cottages, The View Restaurant, Macleod’s Bar and a Five-Bubble rated spa, as well as an array of on-site activities such as clay pigeon shooting, 4x4 off-roading, archery, fishing, e-biking and walking.
The vast range of activities, combined with flexible function spaces, makes The Coniston a popular choice with corporates, attracting off-site meetings and team building sessions from clients across the UK and abroad.
We are also recognised as a leading wedding and private events venue in our region, with a tailor-made offering from an intimate barn ceremony to a magnificent marquee reception, as well as a range of picture perfect outside locations.
We prides ourselves on delivering exceptional customer service and take great pleasure in building relationships with guests. Everyone that walks through our doors instantly becomes part of our story; and we feel privileged to be part of theirs too.
