Configuration team leader Work, Jobs in Hemel Hempstead, Hrt (with Salaries)

Configuration Team Leader
Boxxe Group —Hemel Hempstead
- Supervising experience
- Organisational skills
- Warehouse experience
Quick apply
Architect
Insurity —London
- £73,000 - £116,000 a year
- Bachelor's degree
- No degree
- Travel
- Annual leave
- Referral programme
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ITAM Engineer
CGI —London
- Full-time
- Hybrid work
- Analysis skills
- IT
- In-person
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DevOps Engineers
CGI —London
- Full-time
- DevOps
- Java
- Linux
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IT Apprentice
West Ham United —London
- £20,000 a year
- Weekend availability
- Customer service
- IT
- Annual leave
- Employee discount
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3d
Linux System Engineers
CGI —London
- Full-time
- Scripting
- Computer networking
- Linux
Quick apply
Specialist, Early Careers
Checkout.com —London
- Full-time
- Hybrid work
- AI
Quick apply
5d
Infrastructure Engineers
CGI —London
- Full-time
- Azure
- AWS
- Agile
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Software Engineers
CGI —London
- Full-time
- Java
- AWS
- C++
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Controls Engineering Manager
Global Switch —London
Infrastructure Support Engineer
Optoma —Hemel Hempstead
- Azure
- English
- Scripting
Junior Support Engineer (London, UK)
Avolution —London
- £27,000 - £35,000 a year
- Full-time
- Hybrid work
- Annual leave
Quick apply
4d
Support Technician
Jonas Software —Milton Keynes
- Full-time
- Communication skills
Customer Onboarding Specialist
sunday —London
- Hybrid work
- Organisational skills
- Restaurant
- Communication skills
6d
Event Registration/Technology Project Manager
GSMA —London
- Full-time
- Communication skills
14d
Customer Support Technician
NAVEX —London
- £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
3d
DevOps Engineer
CGI —London
- Full-time
- Azure
- DevOps
- AWS
Quick apply
GTM Systems Associate
Heidi —London
- Full-time
- Hybrid work
13d
Cybersecurity Analyst
PISMO LABS UK LTD —London
- Azure
- AWS
7d
IT Manager
RFI Global —London
- Full-time
- Hybrid work
- Software troubleshooting
- Salesforce
- Human resources
- Annual leave
- Employee discount
Quick apply
12d

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Configuration Team Leader

Boxxe Group -
Hemel Hempstead

Quick apply

Job details

Qualifications

SCCM
Software deployment
Logistics
Supervising experience
ITIL
Organisational skills
Warehouse experience
IT
Intune

Full job description

For us, tech has never been about just hardware or software. It's about people. It's our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference.

At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human.

Your Mission

As Configuration Team Leader, you will lead the end-to-end operation of the Configuration Centre in Hemel Hempstead. You will be accountable for ensuring customer configuration device requests move seamlessly through the order lifecycle. You will work closely with the warehouse team accepting goods-in to the config area leading build and configuration services, before passing back to warehouse for dispatch, and delivery meeting customer, quality, security and SLA expectations.

The Configuration Centre is a critical link between hardware supply and customer delivery. This role ensures customers receive fully configured, ready-to-use technology on time and to the highest quality standards directly impacting customer satisfaction and operational performance.

What you'll be doing

Act as the key interface between warehouse, services, sales, and customers for all configuration activity
Ensure customers receive fully configured, quality-assured devices on time
Lead, manage, and develop a team of configuration engineers/technicians
Allocate and prioritise workload in line with customer SLAs and business demand
Drive productivity, efficiency, and adherence to standard operating procedures
Oversee device build, staging, and configuration across a range of hardware
Ensure all builds meet quality standards, customer specifications, and pass QA before dispatch
Maintain configuration accuracy, documentation, and audit trails
Manage stock integrity and coordinate dispatch readiness with warehouse teams
Monitor delivery performance against SLAs, KPIs, and OLAs
Identify and resolve operational bottlenecks and escalations
Provide reporting on throughput, quality, and delivery performance
Drive continuous improvement, standardisation, and automation across processes
Ensure compliance with customer requirements, internal policies, and security standards
Support audits and the rollout of new configuration services

What experience we think you'll need

Proven experience in IT build, configuration, staging, or deployment environments
In-depth understanding of IT hardware and hand on experience with Intune & EndPoint is a must (SCCM and Jamf desirable)
Experience leading or supervising technical/operational teams
Strong understanding of hardware lifecycle services (build, imaging, asset tagging)
Experience working in warehouse or logistics-linked operations
Strong organisational skills with the ability to prioritise workload effectively
High attention to detail with a strong focus on quality
Familiarity with ITIL or service delivery frameworks (desirable)
Ability to deliver against SLAs for configuration and dispatch timelines
Track record of maintaining build accuracy, throughput, and low defect rates
Focus on stock accuracy, team productivity, and health & safety compliance

As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and business need.

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