Assistant Claims Manager
Kennedys Law
Remote (UK-wide)
About Kennedys
Kennedys is a leading international law firm with a strong reputation in insurance, reinsurance, and claims handling. We provide specialist legal services and high-quality claims management to insurers, Lloyd's syndicates, MGAs, and corporate clients across the UK, Ireland, and globally. Our dedicated claims handling team is one of the largest and most experienced in the market, delivering efficient, cradle-to-grave claims services with a focus on technical excellence and outstanding client outcomes.
The Role
We are looking for a motivated and experienced Assistant Claims Manager to join our growing claims handling team on a remote basis. This is an excellent opportunity to support the management of claims portfolios (primarily in insurance and liability lines), contribute to team leadership, and develop your expertise within a progressive, specialist firm.
Key Responsibilities
- Support the Claims Handling Manager in overseeing a portfolio of claims, from notification through to resolution.
- Manage and mentor a team of claims handlers, ensuring high standards of technical claims handling and compliance.
- Handle complex or high-value claims directly, providing strategic advice and negotiating settlements.
- Liaise with clients, brokers, insureds, and external experts to drive efficient claims outcomes.
- Monitor claims performance, identify trends, and contribute to process improvements and best practices.
- Ensure all activities comply with regulatory requirements, service level agreements, and internal policies.
- Contribute to client reporting, audits, and business development initiatives.
Requirements
- Significant experience in insurance claims handling, ideally within a law firm, insurer, or third-party administrator environment.
- Proven supervisory or team leadership experience (or strong potential to step into an assistant manager role).
- Strong technical knowledge of UK insurance law and practice, with exposure to lines such as Professional Indemnity, EL/PL, Property, Casualty, or Financial Lines preferred.
- Excellent analytical, negotiation, and communication skills.
- Ability to work independently in a remote setting while collaborating effectively with a distributed team.
- Strong organisational skills and attention to detail.
- Relevant qualifications (e.g., CII or legal background) are advantageous but not essential.
What We Offer
- Fully remote working across the UK, with flexible hours to support work-life balance.
- Competitive salary (dependent on experience).
- Comprehensive benefits package including pension, private medical insurance, life assurance, and professional development support.
- Opportunities for career progression within a growing international firm.
- Collaborative culture with access to specialist knowledge and training.
- Recognition as part of an award-winning claims team.
