It first line support technician Work, Jobs in Hendon, Gtl (with Salaries)

IT Support Technician
MAL Contractors (Civil Engineering) Ltd —London
- £24,420.00 - £47,101.73 a year
- Temporary
- Software troubleshooting
- Customer service
- Windows
Quick apply
9d
IT First Line Support Technician
The Travelers Companies, Inc. —Redhill
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Microsoft Office
- Health & wellbeing programme
IT Support Technician (1st/2nd Line)
FAITHORN FARRELL TIMMS LLP —Orpington
- £25,000 - £26,000 a year
- Full-time
- SharePoint
- IT
- In-person
- Bereavement leave
- Sick pay
Quick apply
4d
IT Technician
GreatFind Recruitment —Watford
- £24,420 - £29,000 a year
- Full-time
- In-person
- Communication skills
- School
- Free parking
Quick apply
10d
IT Technician
Marylebone Boys' School —London
- £35,000 - £40,000 a year
- SharePoint
- School
8d
IT Coordinator/ Helpdesk Technician
Wasserman Media Group LLC —London
- Full-time
- Azure
- Microsoft Outlook
- Microsoft Office
IT Support Technician
Faithorn Farrell Timms LLP —Orpington
- £25,000 - £27,000 a year
- Full-time
- Computer networking
- SharePoint
Quick apply
1d
Junior Helpdesk Support Technician
Techtronic Industries GmbH (TTI) —Maidenhead
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
Helpdesk Technician (1st line)
Cygnet IT Services CIC —Wallington
- £27,000 - £27,500 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
Quick apply
10d
School IT Technician – Feltham (Full Time)
Gridserve Ltd —Feltham
- £32,000 - £34,000 a year
- Full-time
- Microsoft Office
- Computer networking
- SharePoint
Quick apply
2d
IT Technician
Harris Federation —London
- £31,000 - £35,000 a year
- Microsoft Office
- SharePoint
- Communication skills
- Annual leave
- Employee assistance programme
1d
Third Line IT Support Engineer / Technical Consultant
Krome Technologies Ltd —Chertsey
- £40,000 - £55,000 a year
- Full-time
- Azure
- English
- SQL
- Free parking
- Annual leave
Quick apply
Service Desk Technician - 6 Month FTC
Mayer Brown LLP —London
- Overtime
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Customer service
Materials Technician
Construction Testing Solutions Ltd —Acton
- £26,000 - £28,000 a year
- Overtime
- English
- Mechanical knowledge
- Health & wellbeing programme
- Employee discount
Quick apply
Global Tier 1 Service Desk Technician
KBR —Leatherhead
- Weekend availability
- Hybrid work
- Azure
- Computer Science
- Customer service
- Annual leave
- Flexible schedule
4d
CAD Technician
M Group —Sutton
- AutoCAD
- CAD
- Organisational skills
- Annual leave
11d
Support Technician, Ambersphere
ACT Lighting Inc —London
- £27,000 - £35,000 a year
- Full-time
- Master's degree
- Computer networking
- Organisational skills
Service Desk Analyst
Mace —London
- Full-time
- Hybrid work
- Microsoft Office
- SharePoint
Sample Dispatch Logistics Technician
Avantor —Stevenage
- Full-time
- Microsoft Excel
- IT
- Communication skills
- Annual leave
IT Technician
Hampton School —Hampton
- Monday to Friday
- Customer service
- Windows
- Classroom experience
- Annual leave
Quick apply
8d

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IT Support Technician

MAL Contractors (Civil Engineering) Ltd
London

Quick apply

Job details

Temporary | Permanent | Full-time | Fixed term contract
£24,420.00 - £47,101.73 a year
9 days ago

Qualifications

Microsoft Windows Server
Jira
Desktop support
TCP
Operating systems
Software troubleshooting
SCCM
BMC Remedy
Customer service
Software deployment
LAN
Windows
Microsoft Office
Firewall
Analysis skills
Network Protocols
Computer networking
DNS
Organisational skills
Mac OS
ServiceNow
IT
Linux
TCP/IP
Communication skills
Active Directory
VPN

Full job description

Job Summary

We are seeking a dedicated IT Support Technician to provide comprehensive technical assistance within our organisation. The successful candidate will be responsible for resolving hardware and software issues, supporting network infrastructure, and ensuring optimal operation of IT systems. This role offers an excellent opportunity to utilise and develop your technical expertise in a dynamic environment, delivering exceptional customer service and support across various platforms and operating systems.

Responsibilities

Provide first-line support to end-users via help desk tickets, phone, and email, ensuring timely resolution of technical issues.
Troubleshoot and resolve hardware problems related to computers, peripherals, and network devices.
Assist with software troubleshooting, including operating systems such as Windows, macOS, and Linux, as well as specialised enterprise applications.
Support computer networking activities including LAN, VPN, DNS, TCP/IP protocols, firewalls, and wireless connectivity.
Manage user accounts and permissions within Active Directory and utilise SCCM for software deployment and updates.
Maintain and support Microsoft Windows Server environments, including Active Directory management.
Monitor system performance and security using tools such as BMC Remedy, ServiceNow, Jira, and other ticketing systems.
Assist with the configuration and maintenance of network hardware such as routers, switches, and firewalls.
Document technical procedures and solutions clearly for future reference.
Collaborate with other IT team members to implement system upgrades or new technology solutions.

Skills

Strong knowledge of computer networking concepts including LAN/WAN architecture, TCP/IP protocols, DNS management, VPN configuration, and firewall security measures.
Proven experience in desktop support across Windows (Windows 10/11), macOS, and Linux operating systems.
Familiarity with Microsoft Office suite applications and enterprise tools such as SCCM, BMC Remedy, ServiceNow, Jira.
Experience supporting Microsoft Windows Server environments and Active Directory administration.
Ability to troubleshoot software issues effectively across various platforms; experience with software deployment tools is advantageous.
Excellent communication skills with a focus on customer service; capable of explaining technical concepts clearly to non-technical users.
Analytical skills to diagnose complex problems quickly; strong organisational skills for managing multiple support tickets simultaneously.
Knowledge of TCP/IP networking protocols including TCP ports; experience with DNS configuration is desirable.
Familiarity with security practices involving firewalls and VPNs; understanding of operating systems' security features is essential.

This role offers an engaging environment for IT professionals eager to apply their skills in a supportive team while contributing to the organisation’s technological excellence.

Pay: £24,420.00-£47,101.73 per year

Work Location: In person

Quick apply

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it first line support technician jobs in hendon, gtl

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