Customer support representative Work, Jobs in Henfield, Wsx (with Salaries)

Customer Service Representative
Visual Comfort Europe Ltd —Shoreham by Sea
- £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
11d
Customer Service Field Representative
Resolvecall —Horsham
- £26,689.78 - £37,765.78 a year
- Full-time
- Financial services
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Redhill
- £3,800 a month
- Full-time
- Sales
Quick apply
Tik Tok Shop Live Presenter
Turners Pies Ltd —Wick
- £12.90 an hour
- Weekend availability
- Social media management
- Presentation skills
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
4d
Personal Injury Handler (12 Month FTC)
1st Central —Haywards Heath
- £33,000 - £37,000 a year
- Full-time
- Computer literacy
- Writing skills
- Continuous improvement
Complaint Investigations Manager
University Hospitals Sussex NHS Foundation Trust —Brighton
- £39,959 - £48,117 a year
- Full-time
- English
- Conflict management
- Agile
Quick apply
8d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Redhill
- £3,800 a month
- Full-time
Quick apply
Women in Field Sales: Venue Sales Rep
Octopus Energy Group —Brighton
- Full-time
- Customer service
Quick apply
Station Planner
Red Handling UK —Gatwick Airport
- £38,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- In-person
- Free parking
- Sick pay
Quick apply
11d
Customer Representative
Cappagh Browne —Withdean
- £28,000 a year
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
Quick apply
Client Care Representative
IVC —Burgess Hill
- Up to £13,218 a year
- Part-time
- Front desk
- Cleaning
- Communication skills
- Annual leave
- Employee discount
2d
Theatre Staff (Zero-hours)
Brighton College —Brighton
- £15.13 an hour
- Customer service
- English
- Communication skills
- Annual leave
9d
Field Sales Executive
Charity Link —Brighton
- £27,000 - £55,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Quick apply
Sales - Sales Advisor - UK
New Look —Redhill
- Part-time
- Customer service
Sales Associate - Gatwick North (Full Time)
Hugo Boss —Gatwick Airport
- Full-time
- CRM software
- Communication skills
Area Sales Representative
Travis Perkins —Brighton
- Weekend availability
- Business development
- Employee discount
Guest Service Manager Front of House
Avisford Park Hotel —Yapton
- £35,000 a year
- Full-time
- Hotel
- Team management
- Front desk
- Employee assistance programme
Quick apply
Customer Advisor
B&Q —Bognor Regis
- £13.10 an hour
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
6d
Student Welcome Officer (Nights)
West Dean College —West Dean
- £28,392 a year
- 12 hour shift
- Front desk
- Guest services
- Communication skills
- Employee assistance programme
13d
Operational Support Officer
HM Courts & Tribunal Service —Guildford
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee discount

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customer support representative jobs near henfield, wsx

Customer Service Representative

Visual Comfort Europe Ltd
Shoreham by Sea

Quick apply

Job details

Permanent | Full-time
£26,500 a year
11 days ago

Benefits

Company pension
Employee assistance programme
Private medical insurance
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Sick pay

Qualifications

Microsoft Word
Microsoft Outlook
Client engagement
Customer service
ERP software
Microsoft Office Suite
Organisational skills
Relationship management
Customer support
Customer interaction
Communication skills

Full job description

Who We are:

At Visual Comfort Europe, we believe exceptional design deserves exceptional service.

We are a leading provider of premium designer lighting, known for outstanding craftsmanship, design excellence and quality. As part of the Visual Comfort & Co. family, we collaborate with some of the world’s most influential names in design, including Ralph Lauren, Kate Spade, AERIN and Waterford Crystal, to create distinctive and timeless lighting collections.

Job Description:

We’re looking for an enthusiastic and experienced Customer Service Representative to join our team.

This is much more than simply answering customer queries. You’ll build genuine relationships with your own portfolio of customers, becoming their dedicated point of contact and helping to deliver the high standard of service they expect from Visual Comfort Europe.

You’ll take ownership of the customer journey, from preparing quotes and processing orders through to delivery. You’ll work closely with teams across the business to solve problems, keep orders moving and identify opportunities to turn enquiries and quotations into successful sales.

We’re looking for someone who is positive, proactive and highly organised, with a natural ability to build rapport. You’ll enjoy taking ownership, solving problems and working as part of a collaborative team in a fast-paced environment.

As part of a growing business, you’ll also have the opportunity to develop your skills and progress your career as we continue to expand.

Your responsibilities will include:

· Acting as the dedicated point of contact for your own portfolio of customers, building strong and lasting relationships.

· Preparing and processing customer quotes and orders received by email.

· Taking ownership of customer enquiries and ensuring they are handled promptly, professionally and accurately.

· Overseeing orders from placement through to completion and beyond, proactively resolving any issues along the way.

· Following up outstanding quotations and helping to convert opportunities into orders in line with company targets.

· Working closely with colleagues across the business to keep orders progressing and delivering the best possible customer experience.

· Keeping customer and order information accurate and up to date within our internal systems.

· Suggesting suitable alternatives when a customer’s first-choice product isn’t available.

· Proactively exploring ways to improve lead times and secure orders.

· Supporting customers with product enquiries and collaborating with our Product Support team when specialist advice is required.

· Helping customers access and get the most from our website and online services.

What We’re Looking For:

Essential:

· A minimum of 3 years’ office-based customer service experience.

· Experience using Microsoft Office, including Outlook, Word and Excel.

· Excellent written and verbal communication skills.

· Strong organisational skills, with the ability to prioritise effectively and work to deadlines.

· Confidence working both independently and as part of a team.

· Exceptional attention to detail.

· A genuine passion for delivering outstanding customer service.

Desirable:

· Experience within the luxury goods, interiors or design industry.

· A basic understanding of lighting or an interest in developing your product knowledge.

· Previous experience using ERP systems.

What’s in it for you?

At Visual Comfort Europe, along with being a great place to work with numerous opportunities to progress your career, we also offer a fantastic benefits package:

· 25 days holiday + bank holidays which increases with service (up to 30 days)

· A wide selection of tea, coffee and snacks

· A large employee discount on our Signature Collection products

· Health and wellbeing support via our 24/7 confidential Employee Assistance Programme

· 5% employer pension contribution as well as a salary sacrifice option

· Access to various retail discounts via the Perks at Work platform

After passing probation:

· Enjoy a quarterly company and individual performance-based bonus

· Get an extra paid day off to celebrate your birthday!

· 3 Paid Personal Leave days per year for unexpected life events

· Heavily subsidised Private Medical Insurance with Bupa

· 3 days paid sick leave per year, increasing to 10 with 2 years’ service

· Continuous investment in your professional development

· Enhanced maternity and paternity leave (after 2 years’ service)

Working Details:

Monday - Friday, 9:00am - 5:00pm with a daily 1-hour unpaid break.

IMPORTANT: Dependent on your start date, you may be required to complete training at our site at Lyon's Farm, Worthing, BN14 9LA. This is due to us relocating to Shoreham-by-Sea in September/October. Please note that any additional travel to Worthing will not be subsidised.

Note to Recruiters and Placement Agencies:

We have this role covered at the moment; there is no need to get in touch. We do not accept unsolicited calls or CVs and we are not responsible for any related fees. Any unsolicited CVs received will be considered property of Visual Comfort and will be processed accordingly. Thanks for your understanding.

Pay: £26,500.00 per year

Application question(s):

Do you require Visa Sponsorship to legally work within the UK?

Experience:

Customer service: 3 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer support representative jobs in henfield, wsx

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