Speaker Work, Jobs in Hengoed, Cay (with Salaries)

Lifeline and Out of Hours Operator
Rhondda Cynon Taf —Rhondda Cynon Taff
- £28,142 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
4d
Recreation Attendant Level 1
Rhondda Cynon Taf —Rhondda Cynon Taff
- £13.47 an hour
- Part-time
4d
Recreation Attendant - Level 1
Rhondda Cynon Taf —Rhondda Cynon Taff
- £13.26 an hour
- Part-time
12d
Welsh Language Specialist - Freelance AI Trainer Project
Meridial —Cardiff
- £8 - £65 an hour
- Remote
- AI
- Communication skills
- Teaching
- Annual leave
Specialist Practitioner Integrated Autism Service
Aneurin Bevan University Health Board —Pontypool
- £50,129 - £57,365 a year
- Full-time
- English
- Paid training
11d
Administration Support Officer
Aneurin Bevan University Health Board —Abergavenny
- £26,300 a year
- Part-time
- English
- Paid training
4d
Casual Cemetery Operative
Rhondda Cynon Taf —Rhondda Cynon Taff
- £13.90 an hour
- Travel
- Power tools
Medical Secretary in Sexual & Reproductive Health
Aneurin Bevan University Health Board —Caerleon
- £28,819 - £31,626 a year
- Part-time
- Computer literacy
- English
- Microsoft Office
- Paid training
6d
Spanish Speakers in Cardiff
Lokafy —Cardiff
- £17 - £25 an hour
- Part-time
- Spanish
- IT
- In-person
- Flexible schedule
Quick apply
Accommodation and Day Service Support Officer
Rhondda Cynon Taf —Rhondda Cynon Taff
- £42,839 a year
- Full-time
- Project management
- Annual leave
- Employee assistance programme
4d
Bowel Screening Wales Booking Co-ordinator
Cardiff and Vale University Health Board —Cardiff
- £26,813 - £27,890 a year
- Full-time
- English
- Data entry
6d
Receptionist Supervisor
Aneurin Bevan University Health Board —Cwmbran
- £26,300 - £27,890 a year
- Part-time
- English
- Communication skills
- Paid training
Casual Duty Managers
Rhondda Cynon Taf —Rhondda Cynon Taff
- £14.59 an hour
- Day shift
10d
Business Manager - Community Services
Powys Teaching Health Board —Brecknockshire
- £58,379 - £65,723 a year
- Full-time
Resuscitation Training Officer
Powys Teaching Health Board —Brecon
- £40,559 - £48,841 a year
- Part-time
11d
Radiographer
Aneurin Bevan University Health Board —Hengoed
- £32,557 - £39,631 a year
- Full-time
- English
- Paid training
6d
Medical Secretary - Urology
Aneurin Bevan University Health Board —Newport
- £28,819 - £31,626 a year
- Part-time
- English
- Organisational skills
- Typing
- Paid training
5d
Organisational Development Co-ordinator
Aneurin Bevan University Health Board —Cwmbran
- £28,819 - £31,626 a year
- Part-time
- Oracle
- English
- University
- Paid training
5d
People & Culture Business Partner
Powys Teaching Health Board —Brecon
- £50,129 - £57,365 a year
- Full-time
- Hybrid work
- Human resources
5d
Project Support Officer (DARPL Project: Diversity and Antiracist Professional Learning)
Cardiff Metropolitan University —Cardiff
- £29,588 - £34,610 a year
- Part-time
- Microsoft Excel
- Microsoft Office
- Project management
- Annual leave
6d

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Lifeline and Out of Hours Operator

Rhondda Cynon Taf -
Rhondda Cynon Taff

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Job details

Full-time
£28,142 a year
4 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee discount

Qualifications

Communication skills
Welsh

Full job description

Lifeline and Out of Hours Operator

02/07/2026

Lifeline and Out of Hours Operator

The job requirements are detailed below. Essential qualifications, skills and experience are listed in the Job Descriptions/Person Specification which can be found under the attachments section below.

Job details

Salary

£28,142

Contractual hours

Basis

Full Time

Job category/type

Customer Care

Date posted

18/06/2026

Job reference

REQ002432

Job description

Mae’r ddogfen hon ar gael yn Gymraeg / This document is also available in Welsh.

The Council is committed to continuously improving frontline service delivery. This reflects the drive for more integrated service provision, increasing demands from the public, and the Council’s dedication to create a more accessible organisation with an ever-increasing positive relationship with local people.

A position has arisen, within the Customer Care Directorate, to prioritise, handle and action calls within our 24 hour Lifeline and Out Of Hours service.

You will receive Emergency Alarm calls from elderly and vulnerable clients and in line with processes and protocols will escalate as and when necessary. You will also be required to pro-actively contact service users, in line with a preventative approach to their health and well-being.

You will also receive emergency Council related calls outside normal working hours and you will escalate these calls to the necessary on call contractor for action, when deemed a genuine emergency.

As this is a 24 hour, 365 day a year service, you will work as part of a team rota. Your shifts will be provided to you every Friday, for the following week.

Excellent communication skills, particularly telephone techniques, are required. Effective use of ICT systems is also essential. Experience of working in a team and in a Contact Centre environment is also a requirement.

You will be an individual with a positive, can-do attitude and a desire to deliver outstanding customer service.

Additional Council wide benefits include our Cycle to Work scheme, discounted LeisureForLife membership and a staff discount Vivup card.

The right to request flexible working and we have supportive policies for parents which include enhanced maternity, adoption and paternity pay.
Access to our Occupational Health Unit and CARI, our new digital confidential wellbeing tool.
The possibility of hybrid working locations
26 days annual leave (pro rata), rising to 31 days (pro rata) after 5 years’ service. There is also an option to purchase additional annual leave to a maximum of 10 days (pro rata) per year.
A generous Local Government Pension Scheme (LGPS).

For more information please contact Natalie Jones, Deputy Contact Centre Manager on (01443) 425051.

Protecting children and vulnerable adults is a core responsibility of all staff appointed to the Council.

In addition to this safeguarding responsibility, the successful applicant for this role will also be subject to an enhanced disclosure and barring service check.

The Council values diversity in its workforce. We are committed to ensuring that no unlawful discrimination occurs in the recruitment and selection process on the grounds of age, sex, race, disability, sexual orientation, transgender, including those with non-binary identities, religion or belief or pregnancy and maternity. We offer a number of staff networks for employees including the Allies Network, a Disability and Carers Network and Perthyn our LGBTQ+ Network.

An application submitted for this post in Welsh will not be treated less favourably than an application made in English.

As part of the Council’s longer term objectives in relation to the Welsh language and its Workforce Planning Strategy, it is committed to a guaranteed interview scheme for Welsh-speakers of Level 3 and above. If you meet the essential criteria as identified in the person specification for the job and are a Welsh-speaker of Level 3 and above, you will be invited to interview if you choose to participate in the scheme.

In view of the large number of Application Forms which are currently being submitted individual applications are not acknowledged. Consequently if you do not hear from us within four weeks of the closing date, please assume that your application is unsuccessful on this occasion. In which case you are thanked for the interest you have shown in applying for a position within the Council.

In support of the Council’s voluntary pledge to support the Armed Forces, the recruiter must always be prepared to ensure that applicants who have identified themselves as members of the Armed Forces including Service Leavers, Veterans or Reservists and who meet the essential criteria of the person specification, are offered an interview.

Care Experienced Leavers – Guaranteed Interview Scheme

As part of the Council’s corporate parenting role it is committed to supporting its care experienced leavers. This means anyone who has spent time within the care system at any point in their life. We encourage applications from individuals who are care experienced to enable them to access employment, education, experiences and volunteering opportunities.

The Council will guarantee an interview for any care experienced leavers who wish to take part in the scheme who meet the essential criteria for the role.

Lifeline and Out of Hours Operator

Apply Now

Refine Your Search

speaker jobs in hengoed, cay

Lifeline and Out of Hours Operator

Recreation Attendant Level 1

Recreation Attendant - Level 1

Welsh Language Specialist - Freelance AI Trainer Project

Specialist Practitioner Integrated Autism Service

Administration Support Officer

Casual Cemetery Operative

Medical Secretary in Sexual & Reproductive Health

Spanish Speakers in Cardiff

Accommodation and Day Service Support Officer

Bowel Screening Wales Booking Co-ordinator

Receptionist Supervisor

Casual Duty Managers

Business Manager - Community Services

Resuscitation Training Officer

Radiographer

Medical Secretary - Urology

Organisational Development Co-ordinator

People & Culture Business Partner

Project Support Officer (DARPL Project: Diversity and Antiracist Professional Learning)

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