Customer service coordinator Work, Jobs in Hereford, Hef (with Salaries)

Head Office Coordinator
Bruton Knowles Limited —Gloucester
- Full-time
- Customer service
- Microsoft Office
- In-person
Internal Sales Coordinator
Harrier Fluid Power LTD T/A Flowfit —Ludlow
- Full-time
- Sales
- Customer service
- Microsoft Office
- Free parking
- Life insurance
Quick apply
7h
Low Vision Services Coordinator
Sensory Matters Worcestershire —Worcester
- £12.71 an hour
- Part-time
- Management
- Customer service
- Organisational skills
- Annual leave
Quick apply
4d

Other jobs to consider

Find your next job by exploring related positions.

Customer Services Officer
Herefordshire Council —Hereford
As a Customer Service Officer, you will deal effectively with and resolve all customer enquiries by providing an excellent telephone, face-to-face and digital…
£25,989 - £28,142 a year
4d
Customer Assistant - Replenishment
Morrisons —Hereford
You’ll work in a fast-paced, structured environment with clear routines and timed activities that help keep everything running smoothly - all to make sure our…
Quick apply
5d

I want to receive the latest job alerts for customer service coordinator in hereford, hef

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service coordinator jobs near hereford, hef

Head Office Coordinator

Bruton Knowles Limited -
Gloucester

Apply Now

Job details

Permanent | Full-time

Qualifications

Customer service
Microsoft Office
NVQ
Communication skills

Full job description

Overview:

We are seeking an exceptional and people focussed Office/Client Service Coordinator. This role will be the front of house for the whole organisation, responsible for delivering excellent client services and creating a positive first impression when clients attend the office in person or make contact via the telephone or other channels.

The incumbent will ensure the smooth day-to-day management of our Head Office in partnership with fellow Senior Administrators.

The successful candidate will be friendly, approachable, and passionate about delivering an exemplary service to clients. Excellent communication skills are essential, through listening carefully, understanding the client, and responding clearly and effectively.

Qualifications:

Essential Requirements

Previous experience in a customer/client facing role providing an exemplary service
Experience of supporting Directors/Senior Professionals with their requirements
Experience managing services and administration from a larger office
Familiarity with office management systems and software
Knowledge of telephone switchboard systems
Experience of handling difficult situations
Knowledge of data protection and confidentiality practices
Ability to engage with senior stakeholders and manage service delivery
A working knowledge of Microsoft Office and other packages

Desirable

Professional qualification in administration or customer service (e.g., NVQ)
Experience of managing the operations in a Head Office on a day-to-day basis
Experience in professional services or similar
Experience of managing office improvements such as meeting room facilities
Experience of leading on and coordinating office audits including Health and Safety

Responsibilities:

Provide and coordinate an exemplary client experience for visitors to our Head Office and those interacting with the office.
Provide full support to Executive Team of Directors, including but not limited to coordinating executive meetings and other administrative duties
Coordinate the incoming calls across for the company using the virtual telephone system to ensure calls are answered efficiently.
Manage the rota for covering client service duties whilst absent or when volumes are high.
Manage all office equipment including photocopiers and franking machines.
Coordinate and deliver all bulk mail-outs in liaison with the Contracts Manager or other senior colleagues.
Liaise with the property management company and take ownership of any property matters such as utility failures, maintenance, fire evacuations etc.
Work with the Corporate Director to implement enhancements to the Head Office including meeting facilities.
Coordinate all incoming and outgoing post/deliveries.
Coordinate Health and Safety for the office including annual audits and day to day activities in liaison with the Audit and Compliance Manager.
Support the Bid Manager with mailboxes and document management.
Manage the First Aid procedures for the office and coordinate the first aiders and fire marshals.
Facilitate the set up and distribution of IT equipment
Manage the contract with the cleaners and service delivery.
Manage procurement for the office including office supplies and IT equipment
Coordinate the archiving process.

Apply Now

Refine Your Search

customer service coordinator jobs in hereford, hef

Head Office Coordinator

Internal Sales Coordinator

Low Vision Services Coordinator

Other jobs to consider

I want to receive the latest job alerts for customer service coordinator in hereford, hef

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected