Customer support & client services occupations Work, Jobs in Hereford, Hef (with Salaries)

Contact Team Agent
Halo Leisure —Hereford
- £13.11 an hour
- 8 hour shift
- Customer service
- English
- IT
- Employee discount
7d
Customer Services Advisor
Smiths Gloucester Limited —Gloucester
- Free parking
- Employee discount
Quick apply
Customer Relations Officer
Sanctuary Group —Worcester
- £31,768 - £33,440 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
4d
Client Advisor
Marsh —Worcester
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- Communication skills
Account Coordinator - Ross on Wye
HSL Compliance Limited —Ross-on-Wye
- £26,000 - £29,000 a year
- Customer service
- No experience needed
- Organisational skills
- Annual leave
- Sick pay
Quick apply
Customer Service Representative
LivaNova —Gloucester
- Full-time
Customer Service Advisor (Full Time)
OLPRO —Worcester
- £24,785 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Employee discount
Quick apply
14d
Customer Services Team Member
DHL —Gloucester
- £26,936.90 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Customer Service Advisor (Part-time)
Lucart Hygiene Limited —Worcester
- £13.28 an hour
- Part-time
- CRM software
- Customer service
- ERP systems
- Free parking
- Store discount
Quick apply
13d
Part-time Customer Service Manager
International Workplace Group plc —Lydney
- Up to £19,000 a year
- Part-time
- Customer service
- In-person
- Restaurant
11d
Client Retention Manager
Vergo —Gloucester
- Microsoft Office
- Analysis skills
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
Client Advisory Team Manager
Marsh —Worcester
- Full-time
- Management
- Microsoft Office
- Leadership
1d

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customer support & client services occupations jobs near hereford, hef

Contact Team Agent

Halo Leisure -
Hereford

Apply Now

Job details

Permanent
£13.11 an hour
7 days ago

Benefits

Cycle to work scheme
Free flu jabs
Company pension
Employee discount

Qualifications

Customer service
English
IT
AI
Communication skills

Full job description

Ready for an exciting new career in the Leisure industry?

Could you be the voice of Halo?

Do you enjoy speaking to people and love the idea of helping people get more active, more often and for longer? We do - and it's all part of our vision to create healthier communities.

We’re looking for an agent to work in our customer contact team, based at Hereford Leisure Centre.

Responsible for handling all incoming communication for over 30 Halo centres - including phone calls, queries through email, internet, chatbot, social media - you’ll make bookings, handle general enquiries and act as a first point of contact for customer comments and our sales and booking process.

When the phone's not ringing, you’ll be making courtesy calls to people who have expressed an interest in our services to let them know how we can help them get more active. No cold calling and no hard selling - just friendly, proactive, customer focused service.

We offer a nurturing and supportive workplace, along with strong induction and training programmes, to help you to grow and develop your career pathway for the future.

Information:

Salary - £13.11 per hour

Hours: up to 37 hours, full and part time postions considered.

Shifts: 8-2pm and 2-8pm Monday-Thursday. 6pm finish on Friday. Plus shared Saturday shifts 8-2pm

Duties and responsibilities

Offer great customer service and sales services
Pitch in as needed to help your team, your manager, and your colleagues
Plan your tasks, deliver great service standards
Commit to your own development
Take part in company training programmes
Provide feedback so we can continuously improve
Respect the privacy rights of customers and colleagues
Follow company policies, procedures and systems

Skills, qualities and experience

Friendly, clear and confident on the phone
Good written and verbal English skills
Proud to provide service that goes the extra mile
Competent computer user
Self management

Contribute positively to the workings of a team
Good communication skills.

Desirable:

Experience of working in a customer facing/service environment is desireable.
Health and Safety matters with regard to staff and the general public.
Knowledge of AI and how it delivers great customer service.

What we will offer:

Pension scheme (with an option to upgrade).
FREE Halo Active membership and discounted prices for your family.
Occupational Health and Wellbeing Services.
Full training and development.
Cycle to work Scheme.
Flu vaccination.
Access to a range of family friendly leave policies.
Career breaks.
Cash back and rewards.
10% discount on retail in Halo centres.
Discounted Halo Cafe purchases.
Long service anniversaries
Enhanced Occupational Maternity Pay
For more information and to apply, please visit our website https://haloleisure.org.uk/careers

We reserve the right to close this advert early if sufficient applications are received.

Apply Now

Refine Your Search

customer support & client services occupations jobs in hereford, hef

Contact Team Agent

Customer Services Advisor

Customer Relations Officer

Client Advisor

Account Coordinator - Ross on Wye

Customer Service Representative

Customer Service Advisor (Full Time)

Customer Services Team Member

Customer Service Advisor (Part-time)

Part-time Customer Service Manager

Client Retention Manager

Client Advisory Team Manager

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