Customer service officer Work, Jobs in Herstmonceux, Esx (with Salaries)

Adult housing Liaison officer
Base One —Brighton
- £28,000 a year
- Full-time
- Travel
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
11d
Project Support Officer
Brighton & Hove City Council —Brighton
- £28,142 - £28,598 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Customer Liaison Officer
Balfour Beatty —Lewes
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
11d
Stakeholder Liaison Officer
Balfour Beatty —Lewes
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
11d
Customer Service Officer
ABM —Brighton
- £13.88 an hour
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
5d
Administration Officer
Haywards Heath Town Council —Haywards Heath
- £24,796 - £25,583 a year
- Full-time
- Organisational skills
- Computer skills
- In-person
- Free parking
- Sick pay
Quick apply
7d
Governance Lead
1st Central —Haywards Heath
- Up to £46,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Apprentice Business Administration Level 3
East Sussex County Council —Eastbourne
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
14d
Lifestyle & Wellness Co-ordinator
Bupa —Haywards Heath
- £12.80 - £13.80 an hour
- Part-time
- Employee discount
- Gym membership
Quick apply
Local Growth and Visitor Economy Manager
Brighton & Hove City Council —Hove
- £57,755 - £63,123 a year
- Full-time
- Analysis skills
- Project management
- Presentation skills
- Employee discount
Customer Service Officer
ABM UK —Brighton
- £13.88 an hour
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
6d
Contracts Officer
Tunbridge Wells Borough Council —Royal Tunbridge Wells
- £26,060 - £28,804 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Senior Reward Specialist - 12 month Fixed Term Contract
1st Central —Haywards Heath
- £75,000 - £90,000 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Project management
Housing Solutions Officer
Brighton & Hove City Council —Hove
- £32,061 - £33,699 a year
- Full-time
- Hybrid work
- Presentation skills
- AI
- Communication skills
11d
Rights of Way Officer
East Sussex County Council —Heathfield
- Full-time
- Travel
3d
Patient Transport Liaison Officer
EMED Group —Burgess Hill
- £13.30 an hour
- Full-time
- Hospital
- Travel
- Patient care
- Annual leave
- Employee assistance programme
Quick apply
5d
Railway Enforcement Officer Opportunities
Southeastern Railway —Tonbridge
- £33,823 - £41,583 a year
- Weekend availability
- Communication skills
- Annual leave
Quick apply
Insurance Broker
Berkeley Insurance Group —Eastbourne
- Full-time
- Hybrid work
- Sales
- IT
- Communication skills
6d
Night CCTV Controller
ABM —Eastbourne
- Full-time
10d
Dual Fuel Commercial Metering Engineer
Yü Group —Tonbridge
- £43,260 a year
- Weekend availability
- Annual leave
- Employee assistance programme
Quick apply

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customer service officer jobs near herstmonceux, esx

Adult housing Liaison officer

Base One
Brighton

Quick apply

Job details

Full-time | Fixed term contract
£28,000 a year
11 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Company pension
Private medical insurance
Sick pay
On-site parking

Qualifications

GCSE
Yardi
Communication skills
Negotiation

Full job description

Adult Housing Liaison Officer

We are seeking a proactive and solutions-focused Adult Housing Liaison Officer to join our team, supporting the delivery of high-quality housing services in line with Base One’s commitment to professionalism, integrity, and customer care.

In this role, you will act as a key point of contact between adult residents, housing providers, and internal teams—ensuring housing solutions are delivered efficiently, compliantly, and with a strong focus on resident wellbeing. You will play a vital role in maintaining positive tenancy outcomes, supporting vulnerable individuals, and upholding excellent service standards across our housing operations.

Working across the Brighton & Hove, Worthing, Adur and Arun areas, you will become the vital link between residents, landlords, local authorities, support services and our internal teams, ensuring every resident receives a professional, responsive and person-centred service. Regular travel between our properties and partner agencies is an essential part of the role.

This is an opportunity to contribute to a forward-thinking organisation where strong relationships, operational excellence, and community impact are at the core of what we do.

Key Responsibilities

Serve as the primary liaison for adult residents requiring housing support, ensuring a responsive and professional service experience
Work collaboratively with landlords, property managers, and partner agencies to facilitate tenancy agreements and resolve issues in line with current legislation
Assess resident needs and risks, providing appropriate support pathways including referrals to specialist services where required
Promote understanding of housing policies, including Fair Housing regulations and supported housing schemes, ensuring residents are informed and empowered
Maintain accurate, up-to-date, and compliant records using property management systems such as Arthur, ensuring operational transparency, data integrity, and effective reporting.
Apply structured engagement approaches, including motivational techniques, to support sustainable tenancies and positive resident outcomes
Respond effectively to challenging situations, managing conflict professionally and coordinating appropriate interventions when necessary

Skills & Experience

Experience within housing, property services, social care, or a related field supporting adult clients
Strong interpersonal and negotiation skills, with the ability to build and maintain professional relationships
Ability to manage complex or sensitive situations with professionalism, discretion, and sound judgement
Experience with housing or property management systems is advantageous
Excellent communication skills, both written and verbal, with a customer-focused approach
Understanding of support needs such as mental health or addiction recovery is desirable

Why Join Base One

At Base One, we pride ourselves on delivering reliable, high-quality housing and property services. You’ll be part of a team that values:

Professionalism and accountability in everything we do
Strong client and resident relationships built on trust and respect
Operational efficiency and compliance
Continuous improvement and development

This role offers the chance to make a tangible impact while developing your career within a growing and supportive organisation.

Pay: £28,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
Health & wellbeing programme
On-site parking
Private medical insurance
Sick pay

Experience:

support work within the community : 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

customer service officer jobs in herstmonceux, esx

Adult housing Liaison officer

Project Support Officer

Customer Liaison Officer

Stakeholder Liaison Officer

Customer Service Officer

Administration Officer

Governance Lead

Apprentice Business Administration Level 3

Lifestyle & Wellness Co-ordinator

Local Growth and Visitor Economy Manager

Customer Service Officer

Contracts Officer

Senior Reward Specialist - 12 month Fixed Term Contract

Housing Solutions Officer

Rights of Way Officer

Patient Transport Liaison Officer

Railway Enforcement Officer Opportunities

Insurance Broker

Night CCTV Controller

Dual Fuel Commercial Metering Engineer

I want to receive the latest job alerts for customer service officer in herstmonceux, esx

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