Hospital & Community Navigation Service (HCNS)
Project Support Administrator
Role Description
Job Title/ position
Project Support Administrator
Location
Hybrid Office and Home based
Contract
Fixed term until March 2027
Hours
35 (depending on host) Hours per week (5 days per week)
Also, to provide supervisory cover for the weekend on a rota basis
Starting wage/ salary
£23,660 per annum
Reports to
Project Support Manager
Although the role is largely home based, the successful candidate will occasionally be required to work from the Age UK Office in Hertford, and will need to attend meetings and networking events across Hertfordshire.
The Service
Commissioned by Hertfordshire County Council in 2017, the Hospital & Community Navigation Service is comprised of five voluntary organisations who provide hospital discharge and social prescribing services to Hertfordshire residents. .
HCNS provides a free countywide Social Prescribing Service for Hertfordshire, designed to support individuals to improve and maintain health and wellbeing The Hospital & Community Navigation service has teams based locally that will understand their local populations, and support people over the age of 18 who are returning home from hospital or are in need of additional support due to ill health. Helping to find, navigate and access community-based support. The aim of the service is to empower service users to make positive changes to their lives, so they feel more resilient and in control.
Role Purpose
The post holder will be employed by a voluntary sector organisation within the Hospital & Community Navigation Service (HCNS) partnership. The purpose of the job is to dynamically and proactively support the HCNS Project team and provide an efficient and reliable administration support service to staff. The post-holder will undertake a range of administrative and service support duties. The post holder will be a solutions-focused self-starter, who is comfortable working on their own initiative and as part of a team.
Responsibilities
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Assist Project Support Co-ordinators in providing administrative support for new projects within the service.
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Assist Project support Co-ordinators to plan and arrange management meetings, area team days, wellbeing events for staff and conferences as required.
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Assist Project Support Co-ordinators to book training for HCNS staff.
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Update ad hoc project cost tracker spreadsheets supervised by Project Support Co-ordinators.
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Support Project Co-ordinators administratively in the recruitment and induction of new staff.
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Prepare Induction folders for new staff
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Organise ID Badges for new members of staff
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Ensure Staff Contact sheet is continually updated as well as internal movements of staff.
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Send out letters to clients/referrers/voluntary sector organisations on behalf of staff within HCNS
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Collate and manage an archive of case studies ensuring all localities contribute regularly and secure the necessary permissions.
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Compile and collect information about local voluntary and community sector organisations and upload to a centrally held file sharing system.
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Take and circulate minutes at Management meetings and monthly Team Meetings as required
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Input data accurately onto an electronic database when required.
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Ensure confidentiality of all paper and electronic records, complying with the HCNS policies.
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Undertake required training.
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Undertake any other relevant duties as is reasonable, as requested by Project Support Co-ordinator
Person Specification
Successful candidates must demonstrate a significant number of the following:
Skills
Additional Information
Disclosure and Barring Service Check: An enhanced DBS disclosure will be required for this post.
Confidentiality: Attention is drawn to the confidential aspects of this job and personable responsibility and liability under the Data Protection Act 1998. Matters of confidential nature, including information relating to clients or staff, must not under any circumstances be divulged to any unauthorised person.
Health & Safety: The post holder is required to take reasonable care of their own health and safety and that of other people who may be affected by their acts or omissions at work and to ensure that statutory regulations, policies and codes of practice and departmental safety rules are adhered to.
Equality and Diversity Policy Statement: We believe that equality for all is a basic human right and actively oppose all forms of unlawful and unfair discrimination. We celebrate the diversity of society and are striving to promote and reflect that diversity within this organisation.
APPOINTMENT OF THIS POSITION IS SUBJECT TO SATISFACTORY REFERENCES
