service desk Work, Jobs in hertford (with Salaries)

Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
19h
IT Service Desk Analyst
ONS —Hatfield
- £25,000 - £28,000 a year
- Weekend availability
- Spanish
- Microsoft Outlook
- Customer service
- Free parking
- Gym membership
Quick apply
18h
Part-Time Receptionist
Learn Trade Skills —Cheshunt
- £13.50 - £14.00 an hour
- Part-time
- Microsoft Outlook
- Customer service
- English
- Free parking
Quick apply
17h
Front Desk Receptionist - Part Time
French Connection —London
- £13 an hour
- Temporary
- Microsoft Word
- Hospitality
- Accounting
- Employee discount
Quick apply
3d
IT Service Consultant in Education
Interm IT (UK) Limited —St Albans
- £26,500 - £30,000 a year
- Full-time
- Google Suite
- Azure
- Travel
- Health & wellbeing programme
Quick apply
Service Desk Administrator
Mitie —Waltham Abbey
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
IT Support Specialist
Pharmaron —Hoddesdon
- Azure
- Computer Science
- Windows
2d
IT Support Engineer (1st / 2nd Line)
EnviroWales Limited —Hoddesdon
- From £30,000 a year
- Full-time
- Azure
- Customer service
- Travel
Quick apply
4d
Service Desk Analyst
Sysco —Hemel Hempstead
- Full-time
- Bilingual
- Customer service
- English
Service Desk Technician L2
Milestone Technologies, Inc. —London
- Monday to Friday
- Customer service
- IT
IT Service Desk Administrator
Parkinson's UK —London
- £28,949.13 a year
- Full-time
- Customer service
- Organisational skills
4d
Application Support Specialist (SaaS/CRM) – London (Hybrid Remote) - £55,000
Ada Meher —Mayfair
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Salesforce
- Communication skills
- Flexible schedule
Quick apply
Technical Data Entry Administrator
Pole Star EAM Limited —London
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Travel
- Data entry
- Typing
- Flexible schedule
Quick apply
9d
1st Line Service Desk Analyst
Intercity Technology —Shefford
- Windows
- IT
- Employee assistance programme
IT Support Apprentice
QA Apprenticeships —London
- £23,500 a year
- Weekend availability
- Customer service
- Travel
- Communication skills
17h
Executive Coordinator
Tecknuovo —London
- Hybrid work
9d
Help Desk Administrator
GM Recruitment —London
- £32,000 - £35,000 a year
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
3d
Helpdesk Co-Ordinator
InPost UK —Hemel Hempstead
- Hybrid work
- Customer service
- Communication skills
- Time management
Quick apply
3d
Reception - Not your standard workspace!
x+why —London
- £30,000 a year
2h
1st Line support Analyst
Apcoa —Uxbridge
- Up to £26,000 a year
- 8 hour shift
- Windows
- Computer networking
- SharePoint
- Employee discount
Quick apply

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Remote Support Desk Operative

Titchfield Group
Essendon

Quick apply

Job details

Permanent | Full-time
£27,500 - £30,000 a year
19 hours ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Desktop support
Software troubleshooting
Technical support
Analysis skills
IT support
Mac OS
IT
Communication skills
Help desk

Full job description

About Us

Established in 1994, Titchfield Group is one of the UK’s largest providers of both Out of Home advertising and commercial property refurbishment services, with offices in both Cardiff, Cuffley, Morecambe, Germany, and Spain.

With over 30 years’ experience in the media, building and commercial sectors, our owners have created, developed, and delivered successful campaigns and projects. This covers a range of building services, including to large scale construction developments.

The Role

Titchfield Digital Support Ltd is seeking a skilled and customer-focused Remote Support Desk Operator to provide technical assistance to clients and internal teams. This role involves diagnosing and resolving issues remotely, offering expert guidance, and ensuring a seamless digital support experience. The ideal candidate should have strong problem-solving skills, technical expertise, and excellent communication abilities.

Duties include:

Provide first-line technical support to customers via phone, email, and remote access tools.
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
Escalate complex issues to senior technicians when necessary and ensure timely resolution.
Maintain detailed records of customer interactions and technical solutions.
Set up, configure, and troubleshoot routers, PCs, and network devices.
Log and manage service requests through the IT ticketing system.
Proactively monitor systems and digital platforms to identify potential issues.
Assist in performing software updates, patches, and system maintenance remotely.
Ensure security protocols and best practices are followed when handling sensitive data.
Guide customers through technical procedures and best practices.
Provide clear, step-by-step instructions to resolve user issues effectively.
Maintain professionalism and patience while handling customer inquiries and complaints.
Work closely with internal teams to improve service efficiency and customer experience.
Document common technical issues and develop knowledge base articles for future reference.
Stay up to date with industry trends and emerging technologies to enhance support quality.

What is expected of you

A relevant IT or technical support qualification (Diploma, Certification, or Degree).
Previous experience in a technical support, IT helpdesk, or remote support role preferred.
Familiarity with troubleshooting Windows, macOS, and network-related issues.
Strong problem-solving and analytical skills.
Excellent verbal and written communication abilities.
Ability to explain technical concepts in a clear and simple manner.
Experience with remote support tools and ticketing systems.
Ability to work independently and manage multiple support requests efficiently.

What will we do for you

Employee discounts to Bright Exchange
28 days holiday
Company pension
Company vehicle and fuel card
Company phone
Company uniform
Ongoing training support
Multifunction Tester Equipment provided
Specialist tools & equipment provided

What to do next

This is a fantastic opportunity for the right candidate to join a growing team, and growing company. Please only apply if you meet the following criteria.

If you’re interested in applying for our job role, please click ‘apply now’ and we look forward to hearing from you soon!

Job Types: Full-time, Permanent

Pay: £27,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

service desk jobs in hertford

Remote Support Desk Operative

IT Service Desk Analyst

Part-Time Receptionist

Front Desk Receptionist - Part Time

IT Service Consultant in Education

Service Desk Administrator

IT Support Specialist

IT Support Engineer (1st / 2nd Line)

Service Desk Analyst

Service Desk Technician L2

IT Service Desk Administrator

Application Support Specialist (SaaS/CRM) – London (Hybrid Remote) - £55,000

Technical Data Entry Administrator

1st Line Service Desk Analyst

IT Support Apprentice

Executive Coordinator

Help Desk Administrator

Helpdesk Co-Ordinator

Reception - Not your standard workspace!

1st Line support Analyst

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