Emergency call centre Work, Jobs in Hertfordshire (with Salaries)

Helpdesk Contracts Administrator
JCW Energy Services Ltd —Royston
- £25,000 a year
- Overtime
- Bilingual
- English
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
Receptionist
BidvestNoonan —London
- £31,500 a year
- Full-time
- Communication skills
- Annual leave
Quick apply
Contact Centre Agent
Stevenage Borough Council —Stevenage
- £26,824 - £29,540 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
4d
Casual Telecare Officer
Tower Hamlets —London
- £25.37 an hour
- Monday to Friday
- First Aid Certification
- Organisational skills
- Communication skills
Communications Officer (First Contact/Despatch)
Metropolitan Police —Bow
- £39,549 - £46,193 a year
- Full-time
- English
- Communication skills
999 Assistant Control Commander (ACC)
London Fire Brigade —London
- From £44,944.28 a year
- Employee discount
12d
On-Call Firefighter
Hertfordshire County Council —Stevenage
- Weekend availability
- English
- Travel
- IT
International Rescue Committee UK Trustees
International Rescue Committee —London
- Management
- No experience needed
- Leadership
5d
Supplier Onboarding Executive
Causeway Technologies —Gerrards Cross
- Hybrid work
- Management
- Microsoft Office
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Regional Operations Centre Manager
Mitie —London
- £21.74 an hour
- Full-time
- English
- Human resources
Team Leader Devitt
Gallagher —Romford
- Monday to Friday
- Management
- Continuous improvement
- Employee stock purchase plan
- Life insurance
Head of Corporate Strategy
Greater London Authority —London
- £98,873 a year
- Hybrid work
- Annual leave
4d
Care Operations Manager - French
Deliveroo —London
- Full-time
- Customer service
- Communication skills
- Annual leave
Health, Safety and Fire Practitioner - HMP Brixton
Ministry of Justice —London
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Presentation skills
- Annual leave
- Employee discount
9d
Health, Safety and Fire Practitioner (HMP Grendon and HMPYOI Aylesbury)
Ministry of Justice —Aylesbury
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Presentation skills
- Annual leave
8d

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8d

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Helpdesk Contracts Administrator

JCW Energy Services Ltd
Royston

Quick apply

Job details

Temp to perm | Full-time
£25,000 a year

Benefits

Free parking
Health & wellbeing programme
Company pension
Company events
Employee discount
Referral programme
On-site parking

Qualifications

Bilingual
English
Data entry
IT
Phone etiquette
Communication skills

Full job description

Summary of Position

To provide administrative helpdesk support to JCW Managed Services lead and supported contracts within the M&E Facilities Management industry.

Managed Services is a division of JCW that provides job management solutions for mainly national customers. Managed Services also provides contract support, where it supports other divisions of JCW with the call centre function, data and reporting element. We are the only division of JCW to not have any engineers however, we utilise our supply chain to provide specialist services within the facilities management scope.

Specific Requirements/duties

· To manage inbound customer telephone calls

· To manage inbound customer dedicated inboxes

· To log, triage and dispatch emergency call outs

· To respond to day-to-day customer enquiries

· To produce monthly customer reports

· To raise supplier purchase orders and invoices

· To follow up with supply chain and service team for job attendance

The Person

· Strong communication skills both written and verbal

· Good knowledge of Microsoft packages

· It would be desirable to have worked in a facilities helpdesk or M&E environment or call centre previously

Benefits:

Company events
Company Work Place Pension Scheme
PerkBox for monthly discount and benefits
Overtime payable on call out escalation

Schedule:

Day shift
Monday to Friday - 8:30am-5pm
OOH on call cover - Rota

Work Location: In person

Job Type: Full-time

Benefits:

Company events
Company pension
Employee discount
Free parking
On-site parking
Referral programme

Schedule:

Monday to Friday

Ability to commute/relocate:

Cambridge, Cambridgeshire: reliably commute or plan to relocate before starting work (preferred)

Experience:

Adminstration: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Pay: £25,000.00 per year

Benefits:

Company pension
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

emergency call centre jobs in hertfordshire

Helpdesk Contracts Administrator

Receptionist

Contact Centre Agent

Casual Telecare Officer

Communications Officer (First Contact/Despatch)

999 Assistant Control Commander (ACC)

On-Call Firefighter

International Rescue Committee UK Trustees

Supplier Onboarding Executive

Regional Operations Centre Manager

Team Leader Devitt

Head of Corporate Strategy

Care Operations Manager - French

Health, Safety and Fire Practitioner - HMP Brixton

Health, Safety and Fire Practitioner (HMP Grendon and HMPYOI Aylesbury)

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